Parking and Events Program Assistant

King County   Redmond, WA   Full-time     Education
Posted on November 10, 2021
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Summary

Be a part of King County Parks! The King County Parks mission is to serve communities and enhance regional quality of life through stewardship of parks, trails, facilities, and public open space in the King County region. Our system consists of more than 200 parks, 175 miles of regional trails, 130 miles of backcountry trails, and 26,000 acres of open space.
 
We are seeking temporary staff to assist with customer service in the Marymoor Park office.  Staff will provide information to park patrons, assist with parking pass and concert ticket sales, process parking violations, other office duties and daily cash reconciliation.  This position may also assist with fee collection duties during large events, counting and banking revenue.  Individuals must be able to work both independently and as part of an overall staff team. This position requires the ability to work courteously and appropriately with the public in a variety of situations. This temporary position has a varied work schedule and requires working evenings and weekends if assisting with events.

WHO MAY APPLY:  This position is open to all qualified applicants 18 years or older

WORK LOCATION:  Marymoor Park located at 6046 W. Lake Sammamish Pkwy NE in Redmond, WA.

WORK SCHEDULE: The work schedule for this position is flexible; primarily weekdays.  Schedule can include collecting fees at event requiring weekends and late evening work.  This position is non-exempt from the provisions of the Fair Labor Standards Act, and is overtime eligible.

Job Duties

Candidates may perform some or all of the duties described below

  • Provide customer service to park customers via in-person, email, phone
  • Sell daily or seasonal parking passes
  • Provide information on concerts and sell concert tickets
  • Process parking violations and payments
  • Reconcile daily cash received and prepare deposit for banking
  • Collect parking fees from vehicles entering assigned event parking lots
  • Reconcile all cash received at booth and for event parking against the value of parking tickets sold and justify any discrepancies. 
  • Assist at special events as assigned.

Experience, Qualifications, Knowledge, Skills

  • At least two years of customer service experience
  • Familiarity in working in a business office
  • Basic math skills with an understanding of general accounting procedures. 
  • Demonstrates skill in providing and following oral and written instructions. 
  • Ability to work independently and as a member of a team.
  • Skill in providing excellent customer service to a diverse customer base. 
  • Skill in communicating clearly and respectfully. 
  • Skill in establishing and maintaining positive working relationships with other employees.
  • Demonstrates proficiency in the use of computers and Microsoft Office.
  • Data entry experience desired.
 
Physical Requirements: 
  • If working as event cashier, ability to work evenings, weekends, and split-shifts.
  • Ability to lift up to 30 pounds
  • Event Cashiers must have the ability to stand for up to three hours at a time, out-of-doors, in all weather conditions. 
Necessary Special Requirements:
An offer of employment will be contingent on successfully passing a criminal background check.
 

Supplemental Information

Application and Selection Process: Application materials will be screened for clarity, completeness including online application, cover letter and resume, and responsiveness to the list of qualifications, skills, and abilities. The most competitive candidates may be invited to participate in one or more panel interviews. Applications without the following required materials may not be considered for this position. 

  • King County application 
  • Responses to supplemental questions 
For more information regarding this recruitment, please contact: 

The Marymoor Park Business Office at 206-477-7275 or via email at marymoorpark@kingcounty.gov 

Delores Venters at dventers@kingcounty.gov or (206) 477-1678

Forbes recently named King County as one of Washington State's best employers. 

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. 

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.


COVID-19 Vaccination Requirement
King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.

As a condition of employment, prior to a final offer of employment, you will be required to:
• submit proof of vaccination or
• have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.

People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).

The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.


King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
03
Please indicate your availability for shift. Check all that apply.
  • Evenings
  • Weekends
  • Split Shifts
  • None of the Above
04
This jobs requires the ability to stand up to three hours at a time, and walk on uneven surfaces. Are you able to meet this requirement?
  • Yes
  • No

Required Question