Peer Navigation Specialist Lead - Educator Consultant I

King County   Seattle, WA   Full-time     Education
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Posted on April 6, 2021
Summary

Public Health – Seattle and King County is seeking Peer Navigation Specialist Lead for the new Family Ways Program.
 
Family Ways is a partnership program with King County Public Health and King County communities to support pregnant and parenting families and their children. This position will report to the Family Ways Program Manager.  This program will serve 3 specific focus communities: The Black/African American, the American Indian/Alaskan Native, and the Native Hawaiian/Pacific Islander communities. The Peer Navigation Specialist Lead will be a consultant and trainer for Peer Navigation Specialists and other Family Ways staff; and will focus on supporting staff in their individual work and learning. The Peer Navigation Specialist Lead will support and foster an effective team environment with other disciplines, and foster strengths-based practice. They will also carry their own case load to provide client and family services. All team members will be expected to support and incorporate the Family Ways Guiding Principles:

  • Lead with racial equity
  • Respect for team members, community members, and Family Ways participants
  • Promote participant-centered, strengths-based care
  • Collaborative decision making
  • Accountability
  • Commitment to continuous quality improvement
 
Competitive candidates will have experience in program development, training curriculum development, and program and team consultation. Candidates should also have experience in working closely and collaboratively with individuals and families that are members of one or more of the 3 focus communities, have experience with client interaction in a variety of settings (including home/field visits), and be comfortable accompanying participants and families to appointments. Applicants should have demonstrated effective experience in teaching and coaching, collaboration with others, and strong communication skills that are inclusive and inviting, especially in difficult situations. Competitive candidates will need to have experience in and the ability to lead continuous improvement efforts.
 
This position and the Family Ways program is part of the Parent Child Health section in the Community Health Services Division (CHS). Staff may report to work at one or more community-based organizations or county offices as part of their work locations.

Who May Apply: This full-time, Career Service position is open to all qualified applicants.
 
Work Schedule: This position will work full-time, 40 hours per week, and is overtime eligible. Workdays and hours may vary depending on community events, participants needs, and staff coverage.  Some weekday evenings and weekend work will be required, as well as the ability to drive and travel to multiple locations throughout King County.

Job Duties

  • The Peer Navigation Specialist Lead will:
    • Support the design and implementation of educational programs and trainings for the Family Ways program staff and participants.
    • Maintain quality assurance for the Family Ways program practice and services.
    • Develop and promote educational materials and information that are accurate, culturally appropriate, and educationally sound.
    • Collaborate with King County communities and the CHS staff to assess program needs and further develop the program.
    • Assist in policy development.
    • Gather and assemble data for program assessment, development, monitoring, and evaluation.
    • Assist in developing resources for the Family Ways program.
    • Develop and implement engagement strategies to ensure community involvement.
 
  • Direct care and coordination
    • Partner with participants and families to develop care plan, which may include support and navigation of social and health systems and connections to community resources 
    • Conduct educational and informational learning for staff, program participants, community groups and other professionals.
    • Respond to calls, emails, or requests in a timely manner. 
    • Promote accurate and culturally appropriate educational materials, and information.
    • Collaborate with Family Ways participants, community organizations, and county programs to support access to services and referrals.
    • Collaborate and coordinate with community partners to plan and attend community events. 
    • Assist with identifying education needs for Family Ways participants, families, and other County staff. 
    • Conduct or arrange for culturally relevant and linguistically appropriate presentations for specific audiences.
    • Maintain and update a library of training and reference materials.
    • Gather and assemble data for presentations.
 
  • Partnership and Community Engagement
    • Assist with development and implementation processes to ensure community involvement.
    • Foster relationships with community-based organizations 
    • Develop and coordinate community events.
    • Support expanding partnerships and program participation. 
    • Collaborate and coordinate with other county programs and community-based organizations to advance racial equity and social justice. This may include active participation in development of racial equity and anti-racism trainings or curriculum.
 
  • Leadership as a Peer Navigation Specialist Lead
    • Actively engage and consult with team members on program goals and objectives. 
    • Be aware and conscious of budgetary and operating conditions for the program. 
    • Develop and assist with participant-centered, strengths-based practices. 
    • Apply trauma informed and healing-centered principles to the work of Family Ways. 
    • Prioritize racial equity and social justice in collaborative work with the Best Starts for Kids team, CHS, and other County programs.
    • Work collaboratively with the evaluation team and electronic medical record support staff. 
    • Collaborate and share decision making with team members fostering and creating and environment for authentic and respectful dialogue and participation.
    • Be an active collaborator in fostering a culture of continuous quality improvement in the workplace.
 
  • Other Duties as Assigned: 
    • Perform other related duties as assigned. 
    • Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities, work locations, and working hours.

Experience, Qualifications, Knowledge, Skills

  • Knowledge of:
    • Theories and practices in health and well-being promotion 
    • Minimum of 2 years of experience in curriculum development, education program planning, implementation, and evaluation
    • Training principles, teaching methods and presentation techniques
    • Data analysis and research methods
  • Knowledge of communication methods:
    • Culturally relevant and versatile communication and program promotion techniques
    • Effective social media engagement with staff and community partners
  • Knowledge of effective communication skills which includes:
    • Consultation with workplace teams and community partners
    • Communicating information to a wide variety of audiences
    • Conducting individual or group presentations and trainings
    • Understanding group process and facilitation methods
    • Excellent oral and written communications skills
    • Skill in interpersonal communication and facilitation
  • Skill in program planning and implementation
  • Skill in community collaboration and partnerships
  • Experience using computers, Microsoft programs (Word, Outlook, Excel, etc.), electronic health records, video meeting platforms
 
Licensing, Certification and Other Requirements
  • Washington State Driver’s License 
 
DESIRED experience, qualifications, and experience
  • Partnership and Community Engagement
    • Experience working with communities to build partnerships and gain understanding of unique community needs.
    • Demonstrated knowledge and ability of how to engage authentically with program participants, families, and County staff
 
  • Racial Equity, and Social Justice
    • Knowledge of and experience with equity and social justice principles and practices. 
    • Experience working collaboratively with communities to address structural and systemic racism in policies, programs, and systems.
 
  • Leadership
    •  It is desired or preferred that candidates have direct knowledge and/or experience working in one or more of the following communities: The Black/African American, the American Indian/Alaskan Native, and the Native Hawaiian/Pacific Islander communities. Our goal is to have a team that is representative of the populations we serve and dedicated to serving clients with quality and compassion.
    • Experience being an active, productive contributor within a team environment.
    • Demonstrated ability to work independently and as a team member.
    • Demonstrated skills and abilities working collaboratively with participants and families, community-based organizations, service providers, other staff, and programs.
    • Prioritizes meeting deadlines.
    • Flexible and adaptable to changing program needs and processes.
    • Regular and reliable attendance; effective and respectful oral and written communication skills; able to develop effective working relationships within teams and across departments.

Supplemental Information

Forbes recently named King County as one of Washington State's best employers. 

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. 

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

Temporary Telecommuting Requirement
Some of the work associated with this position will be performed remotely, at least through July 5, 2021, in compliance with King County’s telecommuting mandate.  Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.  Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.  There will be situations where the employee is required to report to a County worksite.  Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required by the department in alignment with the Public Health Directive from the Seattle & King County Public Health Officer.

To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. 

SUPPLEMENTAL INFORMATION 

  • This selection process may include but is not limited to evaluation of application materials and supplemental questions, testing and interviewing. For more information on our selection process, please refer to http://www.kingcounty.gov/health/about/hiring.htm
  • The selected candidate must pass a thorough background investigation.
  • Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
  • Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
  • Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time.

Contact: If you have questions about this recruitment, please contact Erika Yanak, Human Resource Analyst, at erika.yanak@kingcounty.gov.

Union Affiliation – This position is represented by the PROTEC 17, Professional & Technical Employees Union, Local 17.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
03
Describe your experience and knowledge working with one or more of the following communities: The Black/African American, the American Indian/Alaskan Native, and Native Hawaiian/Pacific Islander communities. Please be thorough and explicit regarding your role and experience.
04
Please provide a detailed response to demonstrate your skills and abilities, including any outcomes and learning in the following areas: a. Development of education materials b. Program planning c. Program Implementation d. Training development and implementation e. Community engagement
05
Please describe how you have included, promoted, and supported race equity and social justice principles in your current work, previous work, or personal experience.

Required Question