PPM III - Hospital Placement and Diversion Supervisor

King County   Seattle, WA   Full-time     Nursing
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Posted on October 14, 2020

The Department of Community and Human Services (DCHS) values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans and those with lived experience.

The Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, self-reliant, and connected to community. 

This position provides clinical and operational supervisory oversight of the Hospital and Mental Health Residential (HMHR) section within the Behavioral Health and Recovery Division (BHRD).  The Hospital Placement and Diversion Supervisor will assure the appropriate use of, and comprehensive timely discharge planning services from, King County Behavioral Health Administrative Services Organization's (KCBH-ASO) and delegated Manage Care Organization (MCO) allocated beds at Western State Hospital (WSH) and local psychiatric hospitals. This position works with internal and external partners and cross departmentally to conduct and implement utilization management efforts to ensure movement and turnover within the KCBH-ASO's mental health residential resources. This position supervises the Hospital Section Placement and Diversion liaison staff.  

The Department of Community and Human Services values diverse perspectives and life experiences.  The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.  
REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions.  Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire.  Applications and/or supplemental questionnaires that state, “see my resume” are considered incomplete and will not be considered to be competitive.
WORK SCHEDULE: This position is exempt from the provisions of the Fair Labor Standards Act, and is not eligible for overtime. Typical hours are Monday - Friday 8am - 5pm.

RECRUITER:  Annette.Coleman@kingcounty.gov

Job Duties

  • From Western State hospital, plans, implements, coordinates and supervises the activities of the hospital liaisons staff, under the supervision of the Hospital and Mental Health Residential Coordinator.
  • Ensures compliance with WSH/BH-ASO Working Agreement expectations and outcomes.
  • In conjunction with the Hospital and Mental Health Residential Coordinator, will monitor and manage the census of King County clients at WSH through tracking of admissions and discharges for both civil and forensic clients.
  • Develops, maintains and shares knowledge of a variety of behavioral health, social services, and housing resources within King County and creatively develops community discharge plans utilizing that knowledge.
  • Maintains effective communication between liaison and peer bridger staff, WSH hospital, local hospitals and other affiliates of clients and the larger community.
  • Work with and be inclusive of people who have been consumers in the mental health, substance use and/or criminal justice system.
  • Develops and maintains excellent working relationships and collaborations with providers and colleagues working for allied systems, excellent and current knowledge of the system of resources available to those with behavioral health disorders, and excellent abilities to communicate clearly with a variety of individuals.
  • Troubleshoots and resolves issues that may arise between system partners, internally and externally.
  • Attends and participates in assigned meetings, treatment conferences, and committees relevant to performance of job functions.
  • Supervises and monitors all documentation activities of the liaison staff to ensure billing and documentation, meet and follow King County BH-ASO policies and procedures.  Maintains King County BH-ASO and WSH client records in accordance with County, State and Federal guidelines.
  • Maintains adherence to King County BH-ASO's Policies and Procedures, the WSH/MCO/BH-ASO Working Agreement, and WSH procedures.
  • Participates in BHRD management related activities as possible.
  • Participates in the integration of behavioral health and physical health efforts.
  • Perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

  1. Master's Degree in Social Work, Psychology, Behavioral Services or related field.
  2. Mental Health Professional (MHP) required.
  3. Demonstrated leadership skills.
  4. Experience working with publicly funded behavioral health service systems.
  5. Knowledge of issues related to State and local psychiatric and inpatient systems.
  6. Knowledge of and experience with psychiatric hospital discharge planning services.
  7. Knowledge of and experience with mental health residential treatment facilities, scope of services provided within the facilities, and licensure requirements.
  8. Understanding of issues related to, and recent experience working with, high-risk, high-need populations and frequent users of deep end services.
  9. Ability to work with a variety of individuals representing allied systems, such as hospital personnel, behavioral health providers, courts and judicial staff, and System of Care such as Developmental Disabilities Administration, Aging and Disability Services, Department of Corrections, and other entities.
  10. Knowledge of utilization management strategies and quality management practices.
  11. Excellent verbal and written communication skills.
  12. Experience gathering and utilizing data and generating reports for system improvements and for presentation to management staff and others.
  13. Demonstrated ability to simultaneously manage multiple tasks/projects in detail, and meet deadlines.
  14. Computer skills; knowledge of MS Outlook, Word, PowerPoint and Excel.
  15. Valid Washington State Driver's License and the ability to travel around King and Pierce County in a timely manner.
  16. Must be able to pass a criminal background check on a pre hire/post offer basis.
Preferred:  Minimum 3 years recent supervisory experience.

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Are you applying to this position as a Priority Placement Program Participant And Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
What experience do you have working on psychiatric discharge planning with State and community Hospitals?
In this position you will participate in the development, oversight, and clinical supervision of a liaison team. What experience do you have with supervising a clinical team?
King County has transformed its work on equity and social justice from an initiative to an integrated effort that applies the principle of "fair and just" intentionally in all the county does in order to achieve equitable opportunities for all people and communities. What is the most important equity or social justice issue to you and why?

Required Question