Procurement Operations Manager
King County
Seattle, WA
Full-time
Management
Posted on October 1, 2024
Salary
$133,681.60 - $169,436.80 Annually
Location
Seattle, WA
Job Type
Career Service, Full Time, 40 hrs/week
Job Number
2024-LC-22629
Department
DES - Executive Services
Division
FBOD-Finance & Business Ops
Opening Date
09/30/2024
Closing Date
10/13/2024 11:59 PM Pacific
FLSA
Exempt
Bargaining Unit
Z3 : KC Personnel Guidelines
Full- or Part-Time
Full Time
The Centralized Procurement & Payables section in the Finance & Business Operations Division has a new opportunity for a Procurement Operations Manager.
This role will be essential in reshaping how public procurement is viewed in an organization that is the 11th largest county in the U.S. by population yet ranks only 15th in total spending. The individual will be chartered with operationalizing the vision of the Chief Procurement Officer. Improving the customer and supplier experience while generating efficiencies that allow for an economy of scale that demonstrate our fiduciary responsibility entrusted to us by the citizens of King County.
The diversity of our centralized procurement team is driven by the variety of services King County agencies deliver to our citizens. Core to our charter is to help them successfully deliver those services. This currently involves $4 Billion dollars annually and is estimated to continue growing as King County invests in capital improvements in the future.
The Procurement Operations Manager will be responsible for helping the Chief Procurement Officer transform their vision into reality through creating, guiding, and mentoring the procurement teams focused on Goods & Services, Construction and Architecture/Engineering and Professional Services.
This will require implementing strategic goals related to identified initiatives and being able to guide the team from ideation, through initiative creation, with the potential result being a stable program structure with metrics and reporting.
Change management will be a large component of this individual's responsibility. This means understanding workforce management, performance measures, policies, best practices, and initiatives related to the procurement of Goods & Services, Construction and Architecture/Engineering and Professional Services.
While fostering a culture of trust and innovation they must embrace, equity and social justice for employees, customers, and suppliers with a willingness to drive operations on measurable performance and accountability. The candidate will utilize internal and external resources, technology, and continuous improvement techniques to report metrics, improve processes, create more capacity, and deliver greater value to customers and community.
If you are an exceptional communicator, a meticulous project manager who excels at cross-team collaboration and are dedicated to driving operational efficiencies while mitigating risks, we would like to hear from you!
Procurement & Payables : Our value stream begins with purposeful procurement planning, incorporates strategic sourcing, a streamlined solicitation process, and post award metrics to ensure that our contracts are providing the quality, cost, delivery, and service we expect. We leverage people, process, and technology to achieve these outcomes. Our Goods and Services staff is responsible for procuring materials, supplies, equipment, and services in support of King County's operational needs.
Scope of Job Duties: In relation to the purchasing of Goods & Services, Construction and Architecture/Engineering and Professional Services:
Key Responsibilities:
We would love it if you had:
Position Information:
The Application/Selection Process:
The recruitment for this position is open to all qualified candidates. A completed King County Application is required. Applicants from this recruitment may be used to fill future opportunities in this job classification. We highly recommend that you also provide a resume and cover letter addressing how you meet the minimum qualifications and why you are interested in this position.
The selection process typically consists of a phone screen, video interview, and reference checking. For some positions the process may also include skill testing, writing samples or additional interviews. Candidates will be updated on the status of their application via the email address used to apply.
Note: Online applications are preferred. However, if you cannot apply online, go to www.kingcounty.gov/jobs for other options.
If you have any questions or concerns while applying, please contact:
Liz Callahan, Senior Recruiter
Liz.callahan@kingcounty.gov
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
$133,681.60 - $169,436.80 Annually
Location
Seattle, WA
Job Type
Career Service, Full Time, 40 hrs/week
Job Number
2024-LC-22629
Department
DES - Executive Services
Division
FBOD-Finance & Business Ops
Opening Date
09/30/2024
Closing Date
10/13/2024 11:59 PM Pacific
FLSA
Exempt
Bargaining Unit
Z3 : KC Personnel Guidelines
Full- or Part-Time
Full Time
Summary
The Centralized Procurement & Payables section in the Finance & Business Operations Division has a new opportunity for a Procurement Operations Manager.
This role will be essential in reshaping how public procurement is viewed in an organization that is the 11th largest county in the U.S. by population yet ranks only 15th in total spending. The individual will be chartered with operationalizing the vision of the Chief Procurement Officer. Improving the customer and supplier experience while generating efficiencies that allow for an economy of scale that demonstrate our fiduciary responsibility entrusted to us by the citizens of King County.
The diversity of our centralized procurement team is driven by the variety of services King County agencies deliver to our citizens. Core to our charter is to help them successfully deliver those services. This currently involves $4 Billion dollars annually and is estimated to continue growing as King County invests in capital improvements in the future.
The Procurement Operations Manager will be responsible for helping the Chief Procurement Officer transform their vision into reality through creating, guiding, and mentoring the procurement teams focused on Goods & Services, Construction and Architecture/Engineering and Professional Services.
This will require implementing strategic goals related to identified initiatives and being able to guide the team from ideation, through initiative creation, with the potential result being a stable program structure with metrics and reporting.
Change management will be a large component of this individual's responsibility. This means understanding workforce management, performance measures, policies, best practices, and initiatives related to the procurement of Goods & Services, Construction and Architecture/Engineering and Professional Services.
While fostering a culture of trust and innovation they must embrace, equity and social justice for employees, customers, and suppliers with a willingness to drive operations on measurable performance and accountability. The candidate will utilize internal and external resources, technology, and continuous improvement techniques to report metrics, improve processes, create more capacity, and deliver greater value to customers and community.
If you are an exceptional communicator, a meticulous project manager who excels at cross-team collaboration and are dedicated to driving operational efficiencies while mitigating risks, we would like to hear from you!
Procurement & Payables : Our value stream begins with purposeful procurement planning, incorporates strategic sourcing, a streamlined solicitation process, and post award metrics to ensure that our contracts are providing the quality, cost, delivery, and service we expect. We leverage people, process, and technology to achieve these outcomes. Our Goods and Services staff is responsible for procuring materials, supplies, equipment, and services in support of King County's operational needs.
Scope of Job Duties: In relation to the purchasing of Goods & Services, Construction and Architecture/Engineering and Professional Services:
- Ensure delivery quality standards are met.
- Ensure that processes are well documented, clear, and transparent.
- Handle operational escalations from supervisors and customers.
- Champion constantly improving the customer/supplier experience.
- Build and maintain a Return on Investment (ROI) model for recommended operational changes and improvements.
- Guide the supervisors through the necessary cultural change management steps to implement the vision of the Chief Procurement Officer.
- Be the representative of the Chief Procurement Officer's vision in operational matters related to the purchasing of Goods & Services, Construction and Architecture/Engineering and Professional Services.
- Champion Lean and Equity and Social Justice.
Key Responsibilities:
- Operational Oversight:
- Manage daily operations across multiple work units ensuring all operations are carried out in an efficient and consistent manner and meet promised service level agreements. Address any issues or discrepancies in the production or service delivery process.
- Analyze data to identify trends, inefficiencies, and areas for improvement.
- Identify and then standardize the necessary reports on operational performance, including key metrics and KPIs.
- Ensure all operations meet the quality standards.
- Ensure that customer service standards are maintained or exceeded, address customer complaints and issues promptly and effectively.
- Manage and allocate resources effectively to meet operational goals.
- Assist CPO in the creation of operational budgets through identification of incremental, and justifiable, staffing adjustments.
- Leadership:
- Model the way for others, especially involving everyday actions and behaviors that are consistent with King County values.
- Lead, mentor, and develop supervisors and team members.
- Motivate and guide team members to exceed performance expectations.
- Manage performance by providing constant constructive performance feedback.
- Assign responsibilities, set goals, and monitor progress to ensure objectives are met.
- Foster a positive, inclusive, and respectful work culture.
- Drive results by holding self and others accountable.
- Be a champion of Lean and Equity and Social Justice
- Process Improvement:
- Identify areas for process improvements to enhance operational efficiency and productivity.
- Analyze data to identify time saving opportunities.
- Implement best practices and streamline processes to reduce process time and increase efficiency.
- Collaborate with other departments to ensure seamless integration of new processes.
- Experience as a people leader in a multi-faceted organization including building cohesive teams and working collaboratively at all levels in a hybrid/virtual environment.
- Experience managing daily operations across multiple work units for a large operational department/division/agency.
- Experience with data analysis and reporting metrics.
- Experience identifying, analyzing, and implementing process improvement projects.
- The ability to effectively have "Crucial Conversations" with staff.
- Strong communication, interpersonal, writing and customer service skills.
- Intermediate level of technology proficiency using MS Office Productivity tools in your daily work
- Ability to manage your time and adapt to changing priorities, work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products.
- Ability to work with people from diverse backgrounds.
We would love it if you had:
- Experience supporting multiple and diverse divisions through a centralized procurement model.
- Change management experience.
- Experience with MS Project, Visio, SharePoint, Teams and other collaborative online tools.
Position Information:
- Work Site Details: The work associated with this position will be hybrid/remote as required by business needs.
- Location Requirement: Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
- Work Schedule: This position is Exempt from the provisions of the Fair Labor Standards Act and therefore is not overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek; normally 8:00 a.m. - 5:00 p.m. Monday through Friday.
- Union Representation: This position is not represented.
The Application/Selection Process:
The recruitment for this position is open to all qualified candidates. A completed King County Application is required. Applicants from this recruitment may be used to fill future opportunities in this job classification. We highly recommend that you also provide a resume and cover letter addressing how you meet the minimum qualifications and why you are interested in this position.
The selection process typically consists of a phone screen, video interview, and reference checking. For some positions the process may also include skill testing, writing samples or additional interviews. Candidates will be updated on the status of their application via the email address used to apply.
Note: Online applications are preferred. However, if you cannot apply online, go to www.kingcounty.gov/jobs for other options.
If you have any questions or concerns while applying, please contact:
Liz Callahan, Senior Recruiter
Liz.callahan@kingcounty.gov
Supplemental Information
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12paid holidays each year plus twopersonal holidays
- Generous vacation and paid sick leave
- Paid parental,family and medical, and volunteer leaves
- Flexible Spending Account
- Wellness programs
- Onsite activity centers
- Employee Giving Program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
