Project/Program Manager I - Audio Researcher
- Summary
WHO MAY APPLY: Open to all King County Sheriff’s Office employees.
The King County Sheriff's Office (KCSO) is seeking an energetic and experienced professional to be a part of the Public Disclosure Program Team in the Public Disclosure Unit (PDU). This position will respond to a high level of Public Records Act (PRA) requests related to audio and other communications files, as well as providing other information and advice to employee and public records officers of KCSO. This position will be responsible for providing Public Disclosure Requests (PDR) dispatch records and maintaining overall record integrity of emergency communications for the King County Sheriff’s Office (KCSO). This is a 10-member Unit, including the manager. The ideal candidate will work well in a fast-paced, close-knit team, with the ability to prioritize a high volume of work while multi-tasking.
This position is a civil service position, for information regarding King County Civil Service Rules you can access these rules at Civil Service Rules.
CONTACT INFORMATION: If you have questions regarding this job announcement, please contact: Civil Service HR Analyst, Michelle Kobuki at 206-477-4740 or michelle.kobuki@kingcounty.gov.
WORK SCHEDULE: This position is overtime eligible with prior approval from the manager. The typical work hours of this position are Monday through Friday from 8:00 AM to 5:00 PM. Teleworking may also be an option.- Job Duties
Regular job duties include but are not limited to:- Administer the Sheriff's Office Administration's public disclosure requests related to audio and other communications files under Washington State Public Records Act (RCW 42.56);
- Maintain radio messaging databases; maintaining, monitoring, or purging records; uploading various records to GovQA
- Identify and coordinate production of public records seeking audio and other communications files to meet legal deadlines;
- Coordinate with Sheriff's Office work units and King County departments to ensure all responsive records are identified, consult with the Prosecuting Attorney's Office and other agencies;
- Handle a large caseload with high level of attention to detail;
- Research and gather audio and other communications that may contain highly sensitive or intelligence information;
- Request and upload phone records from the Technical Support Unit
- Advise Sheriff's Office employees on gathering and review of audio and other communications files to ensure program compliance;
- Receive audio and computer-aided dispatch (CAD) message requests from KCSO staff, Prosecuting Attorney’s Office (PAO), Public Disclosure Unit (PDU), and Internal Investigations;
- Utilize various databases such as GovQA, Excel, Access, and other specialized communication programs;
- Testify in court or at depositions in order to authenticate records.
- Maintain a high level of confidentiality.
- Experience, Qualifications, Knowledge, Skills
- Three years of experience responding to public records requests (preferably in police records)
- Knowledge of retention periods and dispositions schedules for audio and communications public records;
- Strong communications skills both verbal and written; skill in conducting effective interviews, directing the conversation while obtaining critical information; ability to communicate effectively with individuals from diverse backgrounds and cultures; individuals with language barriers; meet with record holders and requestors to facilitate responses.
- Ability to handle multiple competing priorities, organize and manage high volume workload and make decisions necessary to respond in an expeditious manner;
- Experience in conducting searches in electronic and paper document filing systems;
- Ability to work with sensitive law enforcement documents that may contain offensive material;
- Demonstrated ability to interact effectively and provide excellent customer service to both internal and external clients;
- Ability to interview parties, facilitate and negotiate needs of requests;
- Ability to provide training to staff;
- Demonstrated ability to work well in a collaborative team environment;
- Demonstrated professional level of oral and written communication;
- Ability to adapt to workflow needs and change tasks abruptly when/if needed;
- Ability to use MS Office, skilled in gathering, manipulating and using data utilizing a computer and other tools;
- Demonstrated ability to research, review and analyze data.
- Two (2) or more years of experience in project/program management
- Experience with GovQA
- Experience with records in CAD
- Intermediate level skill using Microsoft Office Suite
- Supplemental Information
General Timeframe: The timeframe and order of this recruitment is provided below.
- April 20-21, 2021; Oral Board Examination
TO APPLY: Please carefully review the list of required materials before submitting your application:- King County Application (applying online satisfies this)
- Complete answers to all the supplemental questions.
- Resume and a cover letter are optional
SPECIAL REQUIREMENTS:
- Must pass a thorough background investigations process, which includes fingerprinting, criminal history check, reference checks, polygraph test, and other tests as deemed necessary.
- The incumbent must become ACCESS certified (level 1) within nine (9) months of employment.
Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 10 paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
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01The incumbent must be able to read through details of records that may be highly offensive in nature, regarding; crime scenes, dead bodies, sex crimes involving children and other stressful topics. Do you understand and agree to this task?
- Yes
- No
02Please describe your experience in records management with a public agency? (Response must be 500+ words or will be considered incomplete)Required Question