Project/Program Manager I, II, and III

King County   Seattle, WA   Full-time     Project Management
Posted on November 24, 2021
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Summary

Metro Transit’s Capital Division has (3) three exciting opportunities available as Project/Program Manager I, Project/Program Manager II and Project/Program Manager III.  All positions are within the Division’s recently formed Project Management Office (PMO).  

The PMO's work includes establishing and implementing best practices and maintaining standards related to project management, planning and delivery of the capital program. Working with PMO, you will be part of a collaborative team developing standards, guidance, tools, and success metrics. Your role would be in one of three fields of expertise - Data/Information Management, Process Management, or Knowledge Management. In one of these areas, you would help develop, communicate and educate on best practices; apply policies and create standard work; monitor, control and audit performance; and work to continuously improve processes, systems, tools, and the corporate knowledge base. In these roles you will be asked to support the integration of three foundational agency values of equity and social justice (ESJ), sustainability and safety into developing practices.

The PMO Team is tasked with how to "Get Things Built", and the selected candidates should be equally action and outcome oriented.  You should see the connection between consistent processes, reliable data, integrated systems, standard work, visual management, continuous improvement, and performance audits as a way to enable the Division to optimize outcomes and deliver on the agency’s vision to support a more equitable, sustainable and safe community.  

There is one immediate Career Service (CS) position and two Term Limited Temporary (TLT) or Special Duty Assignment (SDA) positions available.

  • CS and TLT positions are open to the public. 

  • SDA’s are open to current King County career service or appointed employees who have passed their initial probationary period.  

In addition to the immediate vacancies, this recruitment process will also be used to establish an eligibility pool to fill future career service, TLT and/or SDA Project/Program Manager I, II and III vacancies within the Capital Division Project Management Office group that may occur within the next 12 months from the establishment of the pool, at the discretion of the hiring manager.

NOTE: If you are interested in being considered for future PMO Project/Program Manager I, II, and III opportunities that may occur in the next year you are encouraged to apply.
   
Position Salary Ranges  
Project/Program Manager I $
34.36 - $43.57 hourly

Project/Program Manager II $38.69 - $49.02 hourly

Project/Program Manager III $90,625.60 - $114,816.00 annually
    

NOTE: Salary range shown is 2018 rate; a new salary rate reflecting possible Cost-Of-Living and/or Market Adjustments since 2018 is under contract negotiation and is typically retroactive if approved. 

Who May Apply
These positions are open to the public and to all King County employees. The special duty assignment (SDA) opportunity is open to internal career service and appointed employees only who have passed their initial probationary period.   King County values diverse perspectives and life experiences. We encourage people of all backgrounds to apply including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans.
 
Work Schedule
The Project/Program Manager I and II positions are overtime eligible positions that are subject to the provisions of the Fair Labor Standards Act.  The Project/Program Manager III position is exempt from the provisions of the Fair Labor Standards Act and is therefore not eligible for overtime pay. Work schedule is Monday through Friday, 8:00 a.m. – 5:00 p.m. Work outside of business hours may be required.  

Work Location

King Street Center, 201 S. Jackson Street, Seattle, WA 98104

 

Temporary Telecommuting Requirement

The work associated with this position will be performed predominantly in a hybrid work environment; through a combination of teleworking complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities.  Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.  

Application and Selection Process

Applicants should complete an application at www.kingcounty.gov/jobs, which includes the Supplemental Questions, a letter of interest and a resume. The letter of interest should detail which positions you are applying for, how you meet the qualifications and how the Project/Program Manager I, Project/Program Manager II and/or Project/Program Manager III will fit into your career goals.  

Your application, letter of interest, resume, and supplemental questionnaire will be screened for qualifications, clarity and completeness.  The most competitive candidates may be invited to participate in one or more interviews.  A selection process will be used to determine the most qualified candidates. This process may include any or all of the following: A review of your application, letter of interest, resume and supplemental questions and/or an interview.

Final offers will be contingent upon successful completion of reference checks which may include internal employee personnel file review and/or contacting professional references. Management will make the final selection of candidates to be placed into the special duty assignments (SDA).  The SDA will also be dependent on approval from selected internal candidates’ current supervisor. Pay for SDA will be in accordance with Personnel Guidelines or selected employee's collective bargaining agreement.

If you have questions about this, please contact Mara Cardenas as stated above. Applicants who are unable to apply online should follow the instructions under “Application Tips and FAQs” at www.kingcounty.gov/jobs

If you need an accommodation in the recruitment process, an alternate format of this announcement, or assistance in the application or assessment process, please inquire directly with the Human Resources contact for this job announcement, Mara Cardenas, at 206-477-2358 or mara.cardenas@kingcounty.gov.


An Employer to be Proud of 
King County Metro Transit is the winner of the 2018 award for best large transit system in North America. We are a national leader in getting people to work quickly, reducing commuter stress, greening the environment and improving urban air quality, providing comfortable, effective transit services for the thousands of commuters and other residents of King County, Washington. Metro has pioneered or refined dozens of innovations which have made us a leader in the nation's public transportation industry.
 
Competitive Benefits 
King County provides our employees with a free transportation pass (good on Metro, Pierce, Kitsap, Community and Sound Transit) and a competitive benefits package, (see Benefits tab for more details).

Union membership: These positions are represented by Technical Employees Association (TEA).

Class Code: 2441100 (PPM I), 2441200 (PPM II) and 2441300 (PPM III)
 
For more information regarding this recruitment, please contact:
Mara Cardenas
Senior Talent Advisor
Mara.cardenas@kingcounty.gov
206-477-2358

Job Duties

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In these roles you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. As a Project/Program Manager I, II and/or III, you will also: 

 

Project/Program Manager I Duties: 

  • Gather data for analysis.  

  • Perform preliminary analysis. 

  • Work with internal clients to share information.  

  • Draft correspondence.  

  • Respond to inquiries about procedures, processes related to PMO operations. 

  • Assist with developing work plans, cost estimates and monitoring progress for PMO activities. 

  • Assist with drafting standard processes, reports and issue papers. 

  • Make or modify tools, systems, processes, standards, reports using software such as Word, Excel, PowerPoint, Visio, SharePoint, AirTable, Access, Visual Basic, or PowerBI. 

  • Under direct supervision, assist in modifying or developing processes, data management methodologies. 

  • Conduct research and apply best practices to new or existing processes, tools and concepts. 

  • Conduct data gathering, generate informational reports through queries and other data manipulation, and provide written reports and presentations on findings. 

  • Advocate for the PMO to others and promote PMO services and products. 

  • Participate in technical meetings.

  • Coordinate work done by cross functional teams. Work with project teams to resolve team disputes and build consensus.

  • Demonstrate a commitment to equity and sustainability. Promote an equitable, diverse and inclusive work environment and support diversity and inclusion goals.

  • Provide technical and administrative support on projects, programs and ad hoc teams.

  • Document and track reviews or comments on processes, procedures, standards or systems related to the PMO’s work.

  • Setup, organize and maintain personal and group files (paper and electronic) based upon established standards and tools such as County’s records management requirements and SharePoint.

  • Perform other duties and related tasks, as assigned. 

Project/Program Manager II Duties:

  • Make/modify recommendations for new systems, processes, standards and change.

  • Develop program methodologies, conduct research, apply new tools and concepts.

  • Manage data gathering and apply processes information distribution and dissemination.

  • Monitor scope, schedule and budget of contracted services, and report on progress, issues, and results.

  • Perform data analysis independently or as assigned.

  • Develop and manage databases, and SharePoint libraries.

  • Manage projects, work orders or contracts related to PMO functional needs.

  • Develop work plans for new initiatives.

  • Provide technical expertise to perform research, analysis and prototype new solutions.

  • Work collaboratively with subject matter experts to document and develop best practices. 

  • Demonstrate a commitment to equity and sustainability. Promote an equitable, diverse and inclusive work environment and support diversity and inclusion goals.

  • Respond to inquiries related to PMO services, products and activities.

  • Determine and report on visual performance data and make recommendations.

  • Assist in the preparation of regular or ad hoc reporting.

  • Perform other duties and related tasks, as assigned.

Project/Program Manager III Duties: 

Incumbents in this classification are considered expert level and work independently to manage complex programs or projects or to lead project work teams. 

  • Make/modify recommendations for new systems, processes, standards, and change.

  • Create/modify visual management tools such as dashboards, charts, graphs etc.

  • Develop program methodologies, conduct research, apply new tools and concepts.

  • Manage requirements data gathering and develop apply processes for information distribution and dissemination.

  • Represent the PMO to others within the Department and Division.

  • Conduct and lead technical meetings.

  • Coordinate work done by cross-functional teams and contractors.

  • Resolve team disputes, build consensus.

  • Provide leadership to the program team.

  • Demonstrate a commitment to equity and sustainability. Promote an equitable, diverse and inclusive work environment and support diversity and inclusion goals.

  • Provide subject matter expertise (SME) to others within your assigned work area.

  • Develop and provide training on tools and systems for internal staff and external contractors.

  • Coordinate review/comments on processes, procedures, standards or systems related to the program.

  • Be proactive in conducting outreach, investigations and analyze findings for the purpose of building buy-in, creating clarity of purpose, understanding future needs, and building a positive PMO brand.

  • Manage complex projects, work orders or contracts related to PMO functional needs.

  • Perform other duties and related tasks, as assigned.

Experience, Qualifications, Knowledge, Skills

PPM I Minimum Qualifications:

  • Analytical and problem-solving skills with an attention to detail. 

  • Ability to prioritize assignments and manage daily work assigned. 

  • Strong customer service skills with the ability to establish and maintain effective relationships. 

  • Ability to work well and respectfully and establish and maintain effective working relationships with a diverse group of individuals from a variety of different positions and backgrounds. 

  • Ability to effectively communicate in writing and in person with technical and non-technical personnel. 

  • Proficiency using a computer and programs such as Excel, Word, SharePoint, and PowerPoint.

  • Ability to gather, analyze, synthesize and effectively present information.  

PPM II Minimum Qualifications:

  • Two years of experience in a project/program management role or closely related field.
  • Familiarity with Data/Information Management, Process Management, or Knowledge Management concepts.
  • Demonstrated knowledge of using programs such as MS Word, Excel, Teams, Power BI, SharePoint, Access or other database tools.
  • Demonstrated applied knowledge of Project Management techniques and concepts.
  • Excellent organizational skills and attention to detail; ability to complete tasks or assignments within specified deadlines.
  • Ability to work well and respectfully and establish and maintain effective working relationships with a diverse group of individuals from a variety of different positions and backgrounds.
  • Demonstrated ability to apply excellent customer service skills both orally and in writing, including the ability to provide professional and courteous service.
  • Experience in developing data management tools and information systems.
  • Experience collaborating with business process owners.
  • Experience translating user needs into functional solutions.

PPM III Minimum Qualifications:

  • Demonstrated project management experience, including the ability to prioritize project activities, lead and work independently. 

  • Working Knowledge of Relational Databases and Data Structures.

  • Experience working with enterprise level Information Systems.

  • Experience translating user needs into functional solutions.

  • Experience designing tools to improve processes and enhance workflows.

  • Experience using Power BI, Tableau or other Data Visualization Software.

  • Ability to effectively communicate in writing and in person with technical and non-technical personnel.

  • Self-Starter with the ability to work well with limited supervision.

  • Experience training people on the use of tools and systems.

  • Ability to perform data analysis using computer-based tools.

  • Strong analytical and problem-solving skills with attention to detail and strong organizational skills.

  • Ability to work well and respectfully, establish and maintain effective working relationships with a diverse group of individuals from a variety of different positions and backgrounds.

  • Ability to gather, analyze, synthesize and effectively present information.

  • Experience working with teams in business needs requirements gathering.

  • Experience collaborating with business process owners. 

    Desired Qualifications for PPM I classification:

    • An associate degree in Project Management, Management Information Systems, Business Intelligence, Computer Science, Business Administration, Engineering, Statistics, or closely related field.

    • Work experience related to project management, project controls, process improvement, communication, or data management. 

    • Knowledge of incorporating sustainability and equity and social justice initiatives into practice.

    • Knowledge of Project Management principles, including a good understanding of Project Management Institute Body of Knowledge (PMBOK). 

    • Familiar with Project Management Institute (PMI) practices and working towards certification. 

    • Experience using one or more of the following programs: Power BI, AirTable, Access, and/or Visio.

  • Desired Qualifications for PPM I classification: 

    • An associate degree in Project Management, Management Information Systems, Business Intelligence, Computer Science, Business Administration, Engineering, Statistics, or closely related field.

    • Work experience related to project management, project controls, process improvement, communication, or data management. 

    • Knowledge of incorporating sustainability and equity and social justice initiatives into practice.

    • Knowledge of Project Management principles, including a good understanding of Project Management Institute Body of Knowledge (PMBOK). 

    • Familiar with Project Management Institute (PMI) practices and working towards certification. 

    • Experience using one or more of the following programs: Power BI, AirTable, Access, and/or Visio.

  • Desired Qualifications for PPM II and III classifications:

    • Experience with Project Management Institute (PMI) practices and/or hold a certification.

    • Specialized training in process improvement and/or hold a certification. 

    • Bachelor's degree in Project Management, Management Information Systems, Business Intelligence, Computer Science, Business Administration, Engineering, Statistics, or closely related field

      Necessary Special Requirements:
       Valid Washington State driver's license (or ability to obtain Washington State driver's license upon hire) OR alternate ability to travel to off-site locations. 

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

COVID-19 Vaccination Requirement

King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter.

As a condition of employment, prior to a final offer of employment, you will be required to:

  • submit proof of vaccination, or
  • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).

The Executive Branch includes employees in the Executive branch, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Did you attach the required letter of interest and resume? If not, you may still go back to that section of the application and do so. Applications that are not complete, or do not include all required materials may be rejected as incomplete, and not advanced in the process.
  • Yes
  • No
02
Are you a current King County career service employee or appointed employee who has passed your initial King County probationary period?
  • Yes
  • No
03
Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
04
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
05
Please indicate the position(s) you are interested in being considered for (select all that apply):
  • Project/Program Manager I
  • Project/Program Manager II
  • Project/Program Manager III
06
Please indicate the type of position(s) you are interested in being considered for:
  • Career Service (regular permanent position open to everyone)
  • Term-Limited Temporary (temporary benefit eligible position open to everyone)
  • Special Duty Assignment (temporary assignment open to internal King County career service and appointed employees who passed their initial probationary period)
07
Please review the minimum qualifications and indicate your experience below for Project/Program Manager I position. If you are not interested in being considered for this position, please select "N/A".
  • Analytical and problem-solving skills with an attention to detail.
  • Ability to prioritize assignments and manage daily work assigned.
  • Strong customer service skills with the ability to establish and maintain effective relationships.
  • Ability to work well and respectfully and establish and maintain effective working relationships with a diverse group of individuals from a variety of different positions and backgrounds.
  • Ability to effectively communicate in writing and in person with technical and non-technical personnel.
  • Proficiency using a computer and programs such as Excel, Word, SharePoint, and PowerPoint.
  • Ability to gather, analyze, synthesize and effectively present information.
  • I do not meet any of these minimum qualifications.
  • N/A - I am not interested in being considered for the Project/Program Manager I position.
08
Please review the minimum qualifications and indicate your experience below for Project/Program Manager II position. If you are not interested in being considered for this position please select "N/A".
  • Two years of experience in a project/program management role or closely related field.
  • Familiarity with Data/Information Management, Process Management, or Knowledge Management concepts.
  • Demonstrated knowledge of using programs such as MS Word, Excel, Teams, Power BI, SharePoint, Access or other database tools.
  • Demonstrated applied knowledge of Project Management techniques and concepts.
  • Excellent organizational skills and attention to detail; ability to complete tasks or assignments within specified deadlines.
  • Ability to work well and respectfully and establish and maintain effective working relationships with a diverse group of individuals from a variety of different positions and backgrounds.
  • Demonstrated ability to apply excellent customer service skills both orally and in writing, including the ability to provide professional and courteous service.
  • Experience in developing data management tools and information systems.
  • Experience collaborating with business process owners.
  • Experience translating user needs into functional solutions.
  • I do not meet any of these minimum qualifications.
  • N/A - I am not interested in being considered for the Project/Program Manager II position.
09
Please review the minimum qualifications and indicate your experience below for Project/Program Manager III position. Please select "N/A" if you are not interested in being considered for this position.
  • Demonstrated project management experience, including the ability to prioritize project activities, lead and work independently.
  • Working Knowledge of Relational Databases and Data Structures.
  • Experience working with enterprise level Information Systems.
  • Experience translating user needs into functional solutions.
  • Experience designing tools to improve processes and enhance workflows.
  • Experience using Power BI, Tableau or other Data Visualization Software.
  • Ability to effectively communicate in writing and in person with technical and non-technical personnel.
  • Self-Starter with the ability to work well with limited supervision.
  • Experience training people on the use of tools and systems.
  • Ability to perform data analysis using computer-based tools.
  • Strong analytical and problem-solving skills with attention to detail and strong organizational skills.
  • Ability to work well and respectfully, establish and maintain effective working relationships with a diverse group of individuals from a variety of different positions and backgrounds.
  • Ability to gather, analyze, synthesize and effectively present information.
  • Experience working with teams in business needs requirements gathering.
  • Experience collaborating with business process owners.
  • I don't meet any of the minimum qualifications for this position.
  • N/A - I am not interested in being considered for Project/Program Manager III position.
10
Please select which desired qualifications, if any, you possess for the Project/Program Manager I position. Please select "N/A" if you are not interested in being considered for this position.
  • Associates degree in Project Management, Management Information Systems, Business Intelligence, Computer Science, Business Administration, Engineering, Statistics, or closely related field.
  • Work experience related to project management, project controls, process improvement, communication, or data management.
  • Knowledge of incorporating sustainability and equity and social justice initiatives into practice.
  • Knowledge of Project Management principles, including a good understanding of Project Management Institute Body of Knowledge (PMBOK).
  • Familiar with Project Management Institute (PMI) practices and working towards certification.
  • Experience using one or more of the following programs: Power BI, AirTable, Access, and/or Visio.
  • I do not meet any of the desired qualifications listed for the Project/Program Manager I position.
  • I am not interested in being considered for the Project/Program Manager I position.
11
Please select which desired qualifications, if any, you possess for the Project/Program Manager II, and III positions. Please select "N/A" if you are not interested in being considered for these positions.
  • Experience with Project Management Institute (PMI) practices and/or hold a certification.
  • Specialized training in process improvement and/or hold a certification.
  • Bachelor's degree in Project Management, Management Information Systems, Business Intelligence, Computer Science, Business Administration, Engineering, Statistics, or closely related field.
  • I do not meet any of the desired qualifications for the Project/Program Manager II/III positions.
  • N/A - I am not interested in being considered for these positions.
12
King County requires that all Executive Branch employees be fully vaccinated against COVID-19. To meet this requirement, all employees must provide proof of vaccination approved by the Center for Disease Control and Prevention (CDC).
  • I understand this requirement. If selected, I will provide proof of CDC approved vaccination or I will request an exemption (that would be considered but may not be granted) based on my medical disability or my sincerely held religious belief.
  • I cannot comply with this requirement.
13
I certify that the statements made by me on the application and supplemental questions are, to the best of my knowledge, true, complete and correct. I understand that any misrepresentation or material omission of fact on this or any other document required by King County may constitute grounds for rejection, or if employed by King County, for disciplinary measures, including dismissal.
  • Yes
  • No

Required Question