Project/Program Manager II
King County
Pioneer Square, WA
Full-time
Project Management
Posted on March 29, 2023
Salary
$90,043.20 - $108,867.20 Annually
Location
Seattle, WA
Job Type
Special Duty Assignment or Term Limited Temp (TLT)
Department
MTD - Metro Transit
Job Number
2023TB17934
Division
Mobility
Closing
4/25/2023 11:59 PM Pacific
Summary
Learn how Metro connects you with what matters.
This position is open to current King County employees and the general public.
First consideration will be given to those who apply by 4/11/23 at 11:59pm.
King County Metro Transit's Market Innovation Section is hiring two Special Duty Assignment/Term Limited Temporary Project/ Program Manager II's to join the Market and Business Development (MBD) Group.
Our Project/Program Manager II's (PPM II) have opportunities to work on various types of projects, from ideation to implementation, that include internal and external stakeholders and contribute to increasing access to transit across our communities. They use a variety of tools to influence behaviors that increase mobility use and reduce single occupancy vehicle miles.
The positions currently under recruitment will play a key role in developing and implementing strategies to assist in expanding our market presence with employers throughout King County. These PPM II roles will work on MBD's Business Programs Team (BPT) and will directly support a variety of employers in meeting their employee transportation program needs. This includes educating employers about ORCA business programs and commute benefit options and providing outstanding customer service to ORCA business accounts of all sizes.
MBD PPM II positions also require the ability to collaborate with a diverse group of internal and external stakeholders and customers while exemplifying fairness, strong listening skills, conflict resolution skills, approachability, and the demonstrated ability to promote a collaborative work environment. The PPM II functions as a team member and has the skills necessary to network both internally and externally to deliver excellent customer service and program content.
About the Market and Business Development Group
Market and Business Development (MBD) includes three teams: Business Programs Team (BPT), Transportation Demand Management (TDM), and Fare Policy Team. These teams promote access to transit, utilize education and outreach, data and information, fare policy, and a variety of tools to promote mobility. MBD integrates a robust range of mobility programs to increase the use of transportation access and options throughout King County, with a strong emphasis on where needs are greatest. The team develops tools, products, and community-based campaigns to influence travel choices, remove transportation barriers, and promote behavioral change.
Job Duties
Applying equity and social justice principles is a daily responsibility and foundational expectation for all King County employees. In this role, you will apply equity and social justice principles (ESJ) that exemplify shared values, behaviors, and practices to all aspects of the work.
As a PPM II you will:
To be considered eligible for the PPM II role on the Business Programs Team, candidates must demonstrate that they possess the following MINIMUM QUALIFICATIONS:
The most competitive candidates will also possess these DESIRABLE QUALIFICATIONS:
Who May Apply:
We are accepting applications from all qualified candidates.
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or have questions, please contact the recruiter listed on this job announcement.
Required Forms and Application Materials :
Selection Process:
All required application materials will be screened for qualifications, competitiveness, completeness, communication skills, and responsiveness to the application instructions notated above. The most competitive candidates may be invited to participate in one or more panel interviews. Formal offers are finalized after candidates have successfully completed any necessary pre-employment processes, such as reference checks or internal record reviews. The SDA will also be dependent on approval by your current supervisor. Pay for SDA will be in accordance with Personnel Guidelines or the selected employee's collective bargaining agreement.
Incomplete applications may be rejected as incomplete and not advanced in the process.
Applicants who are unable to apply online should follow the instructions at Application FAQ's- King County. For guidance on how to complete these required materials, be sure to check out the Career Support Services website for tips and examples on how to make your application materials more competitive: Career Support Services - King County .
Position information: This recruitment will be used to hire two (2) Special Duty Assignment/Term-Limited Temporary vacancies, one for two years and another for 6 - 9 months, both with the potential for extension. It will also be used to create an eligibility pool to fill future Career Service, Special Duty Assignment/Term-Limited Temporary vacancies that may become open for this classification within MBD. The pool will be valid for 12 months upon creation and may be used at the discretion of the hiring manager(s) until exhausted or until all candidates are placed.
Tentative Recruiting Timeline (Subject to change):
The position is represented by PROTEC17 : Professional and Technical Employees, Local 17
Class Code/Grade: 2441200 / 58
For more information regarding this recruitment, please contact:
Tracy Bylund (she/her), Talent Advisor, tbylund@kingcounty.gov
Work Location:
This is a hybrid position. The main work site for this position is King Street Center, 201 S Jackson St., Seattle, WA 98104
Work Schedule
This position is non-exempt from the provisions of the Fair Labor Standards Act and is therefore eligible for overtime pay. Work hours are normally Monday through Friday, 8:00 a.m. - 5:00 p.m. Alternative work schedules may be considered. Work outside of the normal workday is required periodically.
Teleworking Requirement
The work associated with this position will be performed predominantly by teleworking, complemented by onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities.) Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
$90,043.20 - $108,867.20 Annually
Location
Seattle, WA
Job Type
Special Duty Assignment or Term Limited Temp (TLT)
Department
MTD - Metro Transit
Job Number
2023TB17934
Division
Mobility
Closing
4/25/2023 11:59 PM Pacific
Summary
Learn how Metro connects you with what matters.
This position is open to current King County employees and the general public.
First consideration will be given to those who apply by 4/11/23 at 11:59pm.
King County Metro Transit's Market Innovation Section is hiring two Special Duty Assignment/Term Limited Temporary Project/ Program Manager II's to join the Market and Business Development (MBD) Group.
Our Project/Program Manager II's (PPM II) have opportunities to work on various types of projects, from ideation to implementation, that include internal and external stakeholders and contribute to increasing access to transit across our communities. They use a variety of tools to influence behaviors that increase mobility use and reduce single occupancy vehicle miles.
The positions currently under recruitment will play a key role in developing and implementing strategies to assist in expanding our market presence with employers throughout King County. These PPM II roles will work on MBD's Business Programs Team (BPT) and will directly support a variety of employers in meeting their employee transportation program needs. This includes educating employers about ORCA business programs and commute benefit options and providing outstanding customer service to ORCA business accounts of all sizes.
MBD PPM II positions also require the ability to collaborate with a diverse group of internal and external stakeholders and customers while exemplifying fairness, strong listening skills, conflict resolution skills, approachability, and the demonstrated ability to promote a collaborative work environment. The PPM II functions as a team member and has the skills necessary to network both internally and externally to deliver excellent customer service and program content.
About the Market and Business Development Group
Market and Business Development (MBD) includes three teams: Business Programs Team (BPT), Transportation Demand Management (TDM), and Fare Policy Team. These teams promote access to transit, utilize education and outreach, data and information, fare policy, and a variety of tools to promote mobility. MBD integrates a robust range of mobility programs to increase the use of transportation access and options throughout King County, with a strong emphasis on where needs are greatest. The team develops tools, products, and community-based campaigns to influence travel choices, remove transportation barriers, and promote behavioral change.
Job Duties
Applying equity and social justice principles is a daily responsibility and foundational expectation for all King County employees. In this role, you will apply equity and social justice principles (ESJ) that exemplify shared values, behaviors, and practices to all aspects of the work.
As a PPM II you will:
- Demonstrate a commitment to ESJ and apply the agency's shared values of promoting equity, safety, sustainability, and a diverse and inclusive work environment.
- Demonstrate a high degree of client and stakeholder relationship management, with the capacity to build partnerships, provide consultation, and demonstrate the ability to understand and provide advice on complex transportation policy and product issues.
- Capacity to manage and/or assist with MBD initiatives and key elements of program delivery, including grant applications, detailed project planning and tracking, development of consultant requests for proposals (RFPs) and/or bid specifications, budget and contract management, invoice processing, report writing, the collection and analysis of data and metrics to evaluate the success and impact of programs.
- Build relationships with and support outreach to internal and external stakeholders, including other Metro teams, contractors, jurisdiction representatives, elected leadership, businesses, and a variety of community and transportation-related organizations.
- Represent King County Metro in a wide range of team settings, including inter-agency collaborations, project meetings, professional conferences, and internal and external settings with stakeholders, agency partners, customers, and leadership.
- Establish and nurture customer and community relationships with an assigned customer base, including providing ongoing customer service and communication using creative problem-solving and proactively checking in with customers to discuss mobility needs and how Metro is meeting those needs.
- Understand Metro's products and services, and educate customers about Metro products and services.
- Contribute to presentation and content development and distribution of customer informational materials, including management of the transcreation process into multiple languages. Ability to use communications skills and good judgment to escalate issues, assist with problem-solving and/or issues resolution, and to request assistance.
- Perform other duties as assigned.
To be considered eligible for the PPM II role on the Business Programs Team, candidates must demonstrate that they possess the following MINIMUM QUALIFICATIONS:
- A Bachelor's Degree in any field and two (2) years of work experience in a related field OR any combination of experience and education which provides the applicant with the skills, knowledge, and abilities required to perform the duties of this job.
- Strong communication skills, with a demonstrated capacity to present complex information, program updates, and reports and to understand business customer needs.
- Strong analysis, critical thinking, and evaluative skills to be able to interpret technical information and data, develop reports, and create actionable plans.
- Have a high EQ with the ability to nurture relationships and facilitate engagement with stakeholders, coworkers, intra- and inter-agency project teams, and cross-functional teams.
- Ability to promote an equitable, diverse, and inclusive work environment while working collaboratively and successfully with a diverse group of individuals from a variety of positions, backgrounds, and viewpoints.
- Organizational and project management skills, including budget and contract development, management, and understanding of financial concepts.
- Work effectively under pressure, manage numerous programs/projects/initiatives, have a proactive work style, and demonstrate curiosity, creativity, excellent customer service, and a strategic mindset.
- Ability to work independently and as a part of cross-agency teams to manage numerous projects and priorities simultaneously on defined timelines in a fast-paced and values-driven environment.
- Must be able to set priorities, meet deadlines, organize work assignments, and operate with strong attention to detail.
- Excellent oral and written communication skills are required, including the ability to present persuasive information to develop partnerships, negotiate agreements, and pursue joint opportunities. Must be able to effectively communicate technical information to non-technical audiences.
- Proficiency in Microsoft Outlook, Teams, Word, SharePoint, PowerPoint, and Excel.
The most competitive candidates will also possess these DESIRABLE QUALIFICATIONS:
- Experience working with small and large employers, public agencies, community-based organizations, and/or local governments. Understanding of governmental structures and/or the political environment
- Understanding of Metro/transportation products and services focused on encouraging the use of transit and alternative mobility options.
- Familiarity with and/or demonstrated capacity to work with procurement processes, request for proposals (RFPs), scope development, and vendor management.
- Demonstrated capacity to support grant application writing, grant and funds management, and grant reporting.
- Proficiency in multiple languages.
- A valid Washington State driver's license within thirty days after hire, or the ability to travel throughout the county in a timely manner, is also required.
Who May Apply:
We are accepting applications from all qualified candidates.
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or have questions, please contact the recruiter listed on this job announcement.
Required Forms and Application Materials :
- An online King County application, updated with accurate contact information and any/all relevant work history going back 10 years (or more, if necessary), with all duties, dates of employment, and reasons for leaving explained clearly in the work experience section of the application.
- Complete all supplemental questions.
- A cover letter (letter of interest) is required. Letters must include the following:
- How you meet the position's minimum and desirable qualifications
- How your previous experience and education has prepared you to perform the responsibilities and duties of the PPM II position.
Selection Process:
All required application materials will be screened for qualifications, competitiveness, completeness, communication skills, and responsiveness to the application instructions notated above. The most competitive candidates may be invited to participate in one or more panel interviews. Formal offers are finalized after candidates have successfully completed any necessary pre-employment processes, such as reference checks or internal record reviews. The SDA will also be dependent on approval by your current supervisor. Pay for SDA will be in accordance with Personnel Guidelines or the selected employee's collective bargaining agreement.
Incomplete applications may be rejected as incomplete and not advanced in the process.
Applicants who are unable to apply online should follow the instructions at Application FAQ's- King County. For guidance on how to complete these required materials, be sure to check out the Career Support Services website for tips and examples on how to make your application materials more competitive: Career Support Services - King County .
Position information: This recruitment will be used to hire two (2) Special Duty Assignment/Term-Limited Temporary vacancies, one for two years and another for 6 - 9 months, both with the potential for extension. It will also be used to create an eligibility pool to fill future Career Service, Special Duty Assignment/Term-Limited Temporary vacancies that may become open for this classification within MBD. The pool will be valid for 12 months upon creation and may be used at the discretion of the hiring manager(s) until exhausted or until all candidates are placed.
Tentative Recruiting Timeline (Subject to change):
- Application screening: through April 11
- First Interview (Zoom): Week of April 24
- Second Interview (Zoom): Week of May 3
The position is represented by PROTEC17 : Professional and Technical Employees, Local 17
Class Code/Grade: 2441200 / 58
For more information regarding this recruitment, please contact:
Tracy Bylund (she/her), Talent Advisor, tbylund@kingcounty.gov
Work Location:
This is a hybrid position. The main work site for this position is King Street Center, 201 S Jackson St., Seattle, WA 98104
Work Schedule
This position is non-exempt from the provisions of the Fair Labor Standards Act and is therefore eligible for overtime pay. Work hours are normally Monday through Friday, 8:00 a.m. - 5:00 p.m. Alternative work schedules may be considered. Work outside of the normal workday is required periodically.
Teleworking Requirement
The work associated with this position will be performed predominantly by teleworking, complemented by onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities.) Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.