Project/Program Manager II
This position resides within the Health Information, Release and Records Management Section of Public Health Seattle & King County. The purpose of this position is to provide support to the Patient Identity, Public Records and Health Information Management (HIM) work in the section, and general HIM projects. The overall responsibilities include program planning and analysis as well as oversight and implementation of program specific goals and objectives. The duties of this position are often sensitive in nature, and require timely responses. Attention to detail and the ability to maintain confidentiality is a requirement of the position. This recruitment may be used to fill more than one position.
This TLT or Special Duty is anticipated to last through the end of September with the possibility to extend longer.
WHO MAY APPLY: This full-time position may be filled as Term Limited Temporary (TLT), and is open to all qualified applicants, or Special Duty assignment for current King County Career Service employees who have passed their probationary period. Current King County employees must have permission from their supervisor to be eligible for the Special Duty assignment.
WORK LOCATION & SCHEDULE: The Compliance Office is located in the Chinook Building at 401 5th Avenue, Downtown Seattle. This position may require travel to other King County locations.
This position will work a 40 hour work week (1.0 FTE), working 8:00-5:00 five days a week. The position is Fair Labor Standards Act (FLSA) Non-Exempt and eligible for overtime pay.
APPLICATION INSTRUCTIONS: This position is open until filled. Applications received by DATE will receive first consideration.
The following items are required to be considered for this vacancy:
• NEOGOV/Government Jobs on-line or paper application
• Letter of Interest- detailing how you meet or exceed the qualifications listed in this job announcement
Your application may be rejected as incomplete if you do not include the standard information in the application. Providing only information in a resume or cover letter will not be a complete application. Applications that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.
CONTACT: For questions about the position, please contact Tyler Entrekin at Tyler.Entrekin@kingcounty.gov. For more information about the application process, please contact Erika Yanak at firstname.lastname@example.org
- Job Duties
1. Public Records Act Requests
- Manage and oversee response and assignment of routine public records requests in the Public Disclosure inbox, including environmental records requests.
- Flag complex or unusual requests for the Public Records Officer, and assist in ensuring responses and follow-up requirements per RCW 42.56 are met.
- Assist in gathering and identifying responsive records for more complicated requests, including tracking staff responses, and providing technical assistance to staff in searching for records at the direction of the Public Records Officer.
- Serve as an owner/administrator for the Environmental PRA Sharepoint site.
2. HIM Program Support
- Manage and oversee the purge of inactive records from clinical sites, including coordination of database reports and updates with the Patient Identity Analyst in HIM, and serving as the primary customer service contact for purge support to clinical sites throughout Public Health.
- Provide support in patient duplicate resolution to sites throughout Public Health, including assistance in prioritizing and resolving duplicates, and reporting on progress towards improving program metrics.
- Provide assistance to HIRRM Manager by conducting research on best practices in HIM, and gathering, compiling, analyzing and reporting data to the HIRRM Manager to support policy development in the department.
- Staff the HIM Steering Committee by developing agendas, manage scheduling of meetings, and developing agendas, reports and other documentation as required by the Committee.
3. Policy Oversight in Public Health
- Facilitate policy review and approval for all department-wide policies in Public Health.
- Ensure policy requirements at the executive level are met for all department policies, including periodic review.
- Serve as the point of contact for stakeholders in developing policies for the department level.
4. Risk Management Program support
- Provide oversight of processing subpoenas and court orders for records and staff testimony. Notify and schedule staff for deposition or testimony. Ensure collection of records and release of records in compliance with legal requirements of subpoenas and court orders.
- Implement logging and tracking system for subpoenas and court orders received by the department.
- Work with Risk Manager to ensure that all requirements are addressed for subpoenas and court orders received by Public Health.
- Experience, Qualifications, Knowledge, Skills
- Excellent customer service skills
- Excellent oral and written communication skills
- Demonstrated ability managing multiple priorities and working with minimal direction
- Detailed oriented and extremely organized
- Demonstrated ability consistently producing accurate work products in a timely manner
- Demonstrated ability establishing professional and positive relationships with customers and stakeholders
- Demonstrated ability leading and engaging colleagues and others in collaborative teamwork
- Demonstrated management approach that reflects good judgment, creative problem solving, and sound decision making
- Successful experience creating, leading or actively participating in formal committees or work groups
- Demonstrated experience working with complex regulatory or legal requirements, including legally mandated timelines for response
- Demonstrated ability to maintain the confidentiality of sensitive information
- Demonstrated skills using programs such as Word, Outlook, Excel, Access, Adobe Professional, and Power Point
- Bachelors of Arts in related field OR five or more years of experience performing the duties of this position
- RHIT or RHIA certification
- Paralegal or other legal background or experience working in a legal compliance environment
- Working knowledge or experience in healthcare or public health practice
- Working knowledge of state and federal privacy and public records laws
- WAPRO certification as a public records officer
- Supplemental Information
Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.
The selected candidate will be required to pass a thorough background investigation.
This selection process may include but is not limited to: evaluation of application materials and supplemental questions, testing and interviewing. For more information on our selection process, please refer to http://www.kingcounty.gov/healthservices/health/jobs.aspx
Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities and working hours.
If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.
The selected candidate must be required to pass through a DAJD and King County background investigation.
UNION AFFILIATION: This position is not represented.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 10 paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01Do you have a RHIT or RHIA certification?
02Do you have a WAPRO certification as a public records officer?
03Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
04If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
- Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.