Project/Program Manager II

King County   Seattle, WA   Full-time     Project Management
Posted on July 29, 2022
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Public Health – Seattle & King County TB Control Program is seeking a full-time Project/ Program Manager II who will provide guidance and support for the day-to-day operations of the clinical care and case management teams at the TB Clinic. This position engages with Public Health Nurses, Disease Research Intervention Specialists, Health Outreach Aides, and other Administrative Specialists to ensure the seamless operation of care coordination at the TB Clinic and our commitment to best serve our client population. This position reports to the Personal Health Services Supervisor.

As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.
 To learn more, please visit 

Job Duties

  • Provide guidance and administrative support in day-to day operations to the clinical team 
  • Monitor daily clinic flow to ensure efficiency and safety 
  • Ensure staff workload is manageable and maintain responsibility for a back-up system
  • Lead cross-disciplinary meetings to ensure the clinic schedule is in place
  • Support Personal Health Services Supervisor (PHSS) with training and onboarding new staff
  • Lead the case management team and coordinate with Disease Control Officer (DCO) to establish plans to assist non-compliant clients 
  • Monitor TB suspect intakes, consult with MDs, and coordinate follow up with case management team
  • Organize research and clinical staff to conduct research activities in the TB Control Program
  • Participate in Congregate Setting Contact Investigation with DCO, Health Services Administrator (HSA), Nurse Case Manager (NCM), Epidemiologist, Project Program Manager III (PPM III) to plan and respond to potential disease outbreaks 
  • Help to streamline, standardize, and maintain incentive processes, including motel housing and supplies
  • Ensure all staff completes required trainings, including CPR renewal and employee screening
  • Support clinical medical supplies ordering and stock medications inventory 
  • Ensure clinic is meeting all Harborview Medical Center (HMC) codes and participate in HMC walk-through as needed
  • Ensure processes/ procedures are in place and updated to align with current protocols
  • Produce monthly/quarterly work program or budget reports
  • Draft external correspondence for supervisor or management
  • Perform other duties as assigned

Experience, Qualifications, Knowledge, Skills

  • Demonstrated ability to carry out assignment and responsibilities reliably in a thorough, accurate, and timely manner. 
  • Excels at problem solving and critical thinking
  • Experience working with diverse populations and cultures
  • Demonstrated ability to effectively communicate with supervisor, co-workers, partners, and stakeholders
  • Experience in leadership and training 
  • Excellent time management and organizational skills
  • Ability to discern a true emergency and adeptly know how to pull in the appropriate response team 
  • Experience developing policies, procedures, and training materials
  • Experience counseling staff and providing corrective feedback
  • Knowledge of electronic health record system (EPIC)
  • Demonstrate good judgement and comfort in making independent decisions, while understanding limitations and elevating as needed in the absence of information 
  • Demonstrate ability to learn and comprehend new and complex bodies of knowledge efficiently 
Preferred Qualifications
  • Background in public health, health education, health services, or related field
  • Experience in a local or state public health practice setting
  • Bilingual and or bicultural 
  • Two or more years of TB experience
Licensing, Certification and Other Requirements
  • Washington State Drivers' License or the ability to provide transportation to work
  • Some licenses, certifications and other requirements determined to be necessary to meet the business needs of the employing unit may be required

Supplemental Information

Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. 
 Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
 Covid-19 Vaccination Requirement 
 As of October 18, 2021, most* King County employees are required to be fully vaccinated against COVID-19.  If hired, you will be required to submit proof of vaccination by October 18th.   People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine.  Employees may make requests for a reasonable accommodation based on a medical disability or for sincerely held religious beliefs.  Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. This directive applies to employees in the Executive branch*, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.  
Who May Apply?
This Career Service position is open to all qualified applicants.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
 Application Process

 The following items are required to be considered for this vacancy:

  • An electronic application through or (use the "Apply" link) including work history and position duties.
  • Responses to supplemental questions. Must be answered thoroughly and completely.
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.
  • The selection process may include but is not limited to evaluation of application materials and supplemental questions, interviewing, and testing. For more information on our selection process, please refer to
  • Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
  • Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities, work location, and working hours.
Necessary Special Requirements
  • The selected candidate will be required to submit to a thorough background investigation.
  • Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
  • Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing required training on time.
Work Schedule
This position is 40 hours per week and will have a work schedule typically between the hours 8:00 a.m. to 5:00 p.m. Monday through Friday. This position may be expected to work some evenings and weekends. This position is FLSA Non-Exempt and is eligible for overtime. 
Work Location
This position is located at the TB Control Program at Harborview Medical Center located in First Hill, Seattle. This position will predominantly work in-person at the TB Clinic with some opportunities for telecommuting.
Harborview Medical Center
TB Control Program
 325 9th Ave
 Seattle, WA 98104

Some of the work associated with this position will be performed  through teleworking with reporting to office location and to meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
 King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.  

 Union Affiliation
 This position is not represented by a labor union.
 If you have questions regarding the recruitment process, please contact Debbie Baker, HR Analyst at or 206-263-4053.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Do you have any experience providing case management services to clients/ patients, or any experience helping people navigate complicated systems?
  • Yes
  • No
If you answered yes to the previous question please describe your experience in detail. If you answered no please put n/a.
Do you have any experience working on projects that require coordination and communication with multiple agencies, facilities, or groups?
  • Yes
  • No
If you answered yes to the previous question, please describe your experience in detail. If you answered no, please put n/a.
Do you have any experience with Electronic Medical Records (EMR) systems?
  • Yes
  • No
If you answered yes to the previous question, please explain the the systems you have used and the length of experience you have in those systems. If you answered no, please put n/a.
Do you have any experience in communicable diseases?
  • Yes
  • No
If you answered yes to the previous question, please explain. Be sure to include number of years' experience, types of disease(s), and setting(s) (local or state health department, or other setting). If you answered no, please put n/a.
Do you have any experience in overseeing and/or managing case and outbreak investigations?
  • Yes
  • No
If you answered yes to the previous question, please explain. Be sure to include number of years' experience, types of disease(s), and setting(s) (local or state health department, or other setting). If you answered no please put n/a.
Have you worked in a supervisory position before?
  • Yes
  • No
If you answered yes to the previous question, explain your experience. Please provide an example of how you monitored/ managed the morale and health of your coworkers to ensure they were working to their potential. If you answered please put n/a.
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

Required Question