Project/Program Manager II - Investigations

King County   Seattle, WA   Full-time     Project Management
Posted on June 21, 2022
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Public Health – Seattle & King County is currently recruiting a Project/Program Manager (PPM) II, Career Service Position. This Career Service position will support the Communicable Disease Epidemiology and Immunization (CD-Imms) Section. The scope of work for the PPM II will include coordinating and facilitating meetings, managing and distributing case reports, providing technical assistance to investigation teams, supporting and assisting with case investigations, assisting in the development of team communications, and maintaining program documents and protocols for general communicable disease as well as COVID-19. This position will report to a Project Program Manager III with oversight for General Investigations. 
As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.
To learn more, please visit 

Job Duties

  • Coordinate and facilitate meetings for internal and external partners
  • Respond to program or project inquiries
  • Coordinate and assist with developing communication materials and performing outreach to internal and external partners
  • Triage and distribute incoming communicable disease case reports to investigators
  • Coordinate activities assigned in collaboration with internal programs and work groups
  • Coordinate with the Analytics and Informatics team to help guide data collection and analysis
  • Assist with monitoring the quality of the notifiable condition surveillance data to ensure completeness and quality of data
  • Oversee and assist with coordination of specimen collection and communication of results with laboratories and healthcare providers 
  • Support and coordinate complex case and outbreak investigations under the direction of a PPMIII 
  • Provide technical assistance to investigation team 
  • Schedule and organize training sessions with investigation staff
  • Monitor and report on project or program progress
  • Support coordination, review, and updates of websites and online communications in Microsoft Teams/SharePoint and other relevant platforms
  • Develop, communicate, organize, and maintain program documents, tools and resources (including workflows, talking points, protocols, toolkits, policies) relevant to the team’s work.
  • Participate in Section's response during outbreaks and emergencies; assist with after-hours activities as assigned and approved by the supervisor
  • Perform other duties as assigned

Experience, Qualifications, Knowledge, Skills

  • Knowledge of communicable disease epidemiology, disease surveillance, investigation methods and outbreak response activities 
  • Knowledge of infectious disease management and control methods
  • Demonstrated skills organizing and facilitating meetings
  • Ability to work well on a team, including contributing to a supportive team environment
  • Ability to take initiative and effectively manage time while working on multiple tasks with minimal oversight
  • Ability to work well under pressure with multiple competing priorities and deadlines.
  • Experience with program/project management 
  • Experience talking on the phone with healthcare providers and laboratories 
  • Direct and recent experience with interviewing by phone or in person 
  • Strong organization skills and attention to detail
  • Experience with data collection, entry, and assuring data quality
  • Demonstrated ability to carry out assignments and responsibilities reliably in a thorough, accurate, and timely manner. 
  • Demonstrated excellent communication skills that are culturally appropriate, respectful and non-judgmental.
  • Demonstrated ability to clearly and effectively communicate orally and in writing with supervisor, co-workers, healthcare providers, and the general public.
  • Must display good judgement and comfort in making independent decisions, while understanding limitations and elevating as needed in the absence of information
  • Demonstrated ability to always maintain confidentiality of protected health information
  • Ability to provide consultation and technical assistance to internal and external partners
  • Public Health relies on office automation (MS Office 365), other web-enabled tools, and multiple large databases. Candidates must be proficient and comfortable with computer use to perform essential functions of the position.
Desired Qualifications:
  • 1+ years of experience in public health OR any equivalent combination of experience and education which provides the applicant with the skills, knowledge and abilities required to perform the work
  • Experience working in a local or state public health setting
  • Demonstrated leadership skills
  • Experience in interpreting and adapting public health guidance to various settings and audiences
  • Experience developing written protocols and procedures
  • Knowledge of equity and social justice principles and practices, and understanding of the effects of place, race and policy, systems and environment-based inequities on marginalized communities and populations
  • Understanding of?basic laboratory and medical terminology
  • Demonstrated ability to learn and comprehend new and complex bodies of knowledge efficiently
  • Experience working with Microsoft Teams and SharePoint, working with surveillance databases, entering data into REDCap

Supplemental Information

Forbes recently named King County as one of Washington State's best employers. 
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. 
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer:
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
 (New) Covid-19 Vaccination Requirement; 
 As of October 18, 2021, most* King County employees are required to be fully vaccinated against COVID-19.  If hired, you will be required to submit proof of vaccination. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine.  Employees may make requests for a reasonable accommodation based on a medical disability or for sincerely held religious beliefs.  Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.
 This directive applies to employees in the Executive branch*, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.  
 To Apply:
 If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.

 Who May Apply:
 This position is open to all qualified candidates. We are currently recruiting for a full time Career Service position.
 Application Process: 
 The following items are required to be considered for this vacancy:

  • An electronic application through or (use the "Apply" link) including work history and position duties.
  • Responses to supplemental questions. Must be answered thoroughly and completely.
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.
  • The selection process may include but is not limited to: evaluation of application materials and supplemental questions, interviewing, and testing. For more information on our selection process, please refer to
  • Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
  • Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities, work location, and working hours.
Necessary Special Requirements:
  • The selected candidate will be required to submit to a thorough background investigation.
  • Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
  • Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing required training on time.
Work Schedule:
The individual selected for this position will have a work schedule typically between the hours 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is FLSA Non-Exempt and eligible for overtime. This position may participate in after hours (evening, night, weekend, and holiday) on-call coverage in the future (approximately 6 to 8 weeks per year).
Work Location: 
The home base for this position is Chinook Building located in Downtown Seattle, Chinook Building, 401 5th Ave., Suite 1300, Seattle. This position will predominantly telecommute.   
The work associated with this position will be performed predominantly through teleworking with reporting to office location and to meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.  
 Union Affiliation:
 This position is not represented by a labor union.
If you have questions regarding the recruitment process, please contact Debbie Baker, HR Analyst at or 206-263-4053.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Do you have experience supporting high-level team functions such as coordination and facilitation of meetings, prioritizing tasks, and delegating work assignments to others?
  • Yes
  • No
If you answered yes to the previous question, please provide a detailed description of your experience, including years of experience, settings in which you have done this work, and the types of organizations you have supported. If you do not have this experience, please type N/A.
Do you have experience managing programs and/or projects?
  • Yes
  • No
If you answered yes to the previous question, please describe in detail the types of programs/projects you have overseen. Please include actions you implemented to evaluate its progress and keep yourself organized to deliver projects on time. If you do not have this experience, please type N/A.
Do you have experience developing documents such as protocols, educational/training materials, and workflows?
  • Yes
  • No
If you answered yes to the previous question, please describe in detail the types of documents you have developed and how you ensured they met the needs of the program. If you do not have this experience, please type N/A.
Equity and social justice are fundamental to the work of PHSKC. Do you have personal or professional experience working with diverse populations and cultures, and supporting anti-racist principles of equity and social justice?
  • Yes
  • No
If you answered yes to the previous question, please describe your experience working with diverse populations and cultures. Include a description of actions or considerations that can support anti-racist principles of equity and social justice in this role. If you do not have this experience, please type N/A.
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

Required Question