Project/Program Manager II - Parent Child Health Program & Contracts Support

King County   Seattle, WA   Full-time     Social Service
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Posted on November 20, 2020

Public Health – Seattle and King County values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans.

 Seattle & King County Public Health is seeking a Project/Program Manager II position within the Community Health Services (CHS) Division. The purpose of CHS is to assure that basic health and human services are available to the most vulnerable people in King County. CHS provides direct services through its Public Health Center system as well as assures access to quality services through partnerships and regional programs.
 This Term Limited Temporary (TLT) or Special Duty Assignment (SDA) position will provide program and contracts support as part of the Parent Child Health (PCH) programs team. PCH programs include Maternity Support Services & Infant Case Management (MSS/ICM), Children with Special Health Care Needs, Nurse Family Partnership, Family Ways, Child Death Review, and the HOPE Infant Mortality Prevention Network. 

In addition, it serves as a program consultant, primarily to staff working in the First Steps (MSS/ICM) program – Community Health Workers, Social Workers, Public Health Nurses, and Nutritionists. This includes MSS/ICM program and policy evaluation and development, training, and practice support.

Commitment to Equity and Racial Justice:
As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.

Applicants should be committed to working with diverse populations throughout King County to provide excellent customer service to a broad range of cultures, in accordance with the King County Equity and Social Justice Ordinance and the King County Strategic Plan.
Who May Apply: This Term Limited Temporary (TLT) or Special Duty Assignment (SDA) position is open to all qualified applicants. A Special Duty Assignment (SDA) position is open to all King County career service employees who have completed their initial County probation. You must have supervisor approval prior to taking a Special Duty Assignment. This is a one-year position, but the duration may be less than one year if redeployed staff return sooner than expected.

Work Location: This position is based at the Chinook Building in downtown Seattle at 401 Fifth Avenue, Seattle, WA, 98104, but will primarily telework from home during COVID-19 precautions. Even after COVID-19 precautions are lifted, work location may continue to be a mix of telework from home and reporting to the Chinook Building. Some travel to locations throughout King County may also be required.

Work Schedule: This is a full-time position, 40 hours per week. Work days and hours will be determined at time of hire, may vary based on business needs, and may include some early morning, evening, and weekend hours. This position is FLSA Exempt and is ineligible for overtime pay.
At Seattle/King County Public Health we strive to be accessible to those we serve. This position may require flexibility to accommodate different work schedules and work locations.

Application Process: To be considered for this position, please complete your on-line application, include a letter of interest, and respond to the supplemental questions.
Application Process:To be considered for this position, the following items must be completed:
  • NEOGOV/Government Jobs on-line or paper application
  • Answer the supplemental questions. These answers will be reviewed to determine competitiveness. 
  • Please do not use "see resume" in your application or answers to supplemental questions as these will be considered incomplete.  
  • Letter of interest which details how you meet or exceed the qualifications.
Contact: For more information about the application process, please contact Erika Yanak, Human Resource Analyst, at

Job Duties

Support to Parent Child Health Programs – Provide program support, primarily for First Steps (MSS/ICM), to PCH teams. Collaborate across disciplines to provide support, training, and guidance related to MSS/ICM and other programs to multi-disciplinary teams, including Registered Dietitians, Public Health Nurses, Community Health Workers, and Social Workers. Support managers and supervisors in hiring processes, including participating on interview panels. Serve as a program and policy consultant for the First Steps – Maternity Support Services & Infant Case Management (MSS/ICM) programs. In addition to acting as a site liaison for MSS/ICM programs, this position also advises and collaborates with management on program design and changes, and implementation of policies and procedures. Depending on background of successful candidate, this position may also provide discipline-specific support and consultation.

Contract Monitoring and Invoicing – Develop and negotiate contracts with community providers. Monitor scope and reporting requirements of contract. Coordinate contract invoicing with CHS finance staff and community partners – monitor budgets, track spending, review and approve costs for allowability per contract terms. Gather and analyze monthly, quarterly, and annual community partner reporting requirements and provide technical assistance to community partners as needed. Manage Cultural Navigator and multiple Promoting First Relationships (PFR) contracts, including invoicing, reporting, and technical assistance to agencies. Assist with Request for Proposal (RFP) and Request for Application (RFA) processes as needed.
Other PCH Team Duties – Quality assurance activities to ensure program integrity and support continuous quality improvement; planning, coordination, and facilitation of meetings and trainings; document creation, development, and revision (job aids, workflows, instructional tools, agendas, email communications, etc.); ensure accurate and up-to-date program information is available via Office 365 platforms such as SharePoint; outreach to and coordination with community partners; provide back-up for shared team duties when other team members are unavailable; other duties as assigned.

Experience, Qualifications, Knowledge, Skills

The successful candidate will have: 

  • Knowledge of and commitment to equity and racial justice principles and practices – understanding of the effects of place, race, and policy and systems-based inequities on marginalized communities and populations
  • Demonstrated ability to work independently and as a team member to coordinate accomplishment of tasks
  • Demonstrated ability to build respectful and productive relationships with internal colleagues and external partners; establish and maintain effective working relationships with multiple, diverse stakeholders
  • The ability to work effectively under time constraints and meet deadlines
  • Excellent communication skills, written and oral
  • Experience with program planning, monitoring, and implementation to support program goals 
  • Skills in gathering, manipulating, and using data utilizing a computer and other tools
  • Skills in planning and delivering presentations, including group process and group facilitation skills
  • Skill in managing multiple tasks simultaneously
  • Skills in analysis, critical thinking, and problem solving
  • Experience with and/or knowledge of continuous quality improvement principles
  • High technical aptitude
  • Intermediate to advanced Microsoft Office skills, particularly Word, Excel, and Outlook
  • Demonstrated ability to effectively utilize online meeting and communication tools (i.e. Skype, MS Teams, Zoom, etc.)
  • Washington State Driver’s License or the ability to provide transportation to work locations with limited or no public transportation services
  • Experience with First Steps (MSS/ICM), WIC, and/or serving low-income populations in pregnancy and early childhood
  • Experience with contract oversight – working with community contractors, monitoring deliverables, and providing technical assistance
  • Basic knowledge of project cost accounting principles, or experience in government program planning, accounting , and contract monitoring activities
  • Experience with EPIC Electronic Health Record
  • Experience with WIC Cascades software
  • Knowledge of assessment, planning, implementation, and evaluation of public health programs

Supplemental Information

Forbes recently named King County as one of Washington State's best employers. 

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. 

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

This selection process may include but is not limited to: evaluation of application materials and supplemental questions, testing and interviewing. For more information on our selection process, please refer to

If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.

The selected candidates, external to Public Health, must pass a thorough background investigation.

Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.

Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.

Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.

Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time.

Union Affiliation: This position is not represented by a union.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Are you applying to this position as a Priority Placement Program Participant And Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
Please describe the aspects of your education, training, and/or experience that you feel make you a highly qualified candidate for this position.
The Parent Child Health team leads with racial equity. Share your direct experience in advancing racial equity and social justice and provide a specific example detailing your activities that directly link to equity work.

Required Question