Project/Program Manager III - Data Control Unit Supervisor

King County   Seattle, WA   Full-time     Information Services / Technology (IT)
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Posted on April 26, 2021

WHO MAY APPLY: Open to the public. 

Applicants must be US citizens or Legal Permanent Residents who are able to read and write the English language and meet the required background qualifications for employment with King County Sheriff's Office (KCSO) and access to required jail facilities. Please be sure to review the list of automatic disqualifiers for employment with KCSO.   An Eligibility List is created from this recruitment and is valid for one year from date of certification and will be used to fill future vacancies.
For application instructions and requirements, specific to Sheriff Office positions,
please visit; Civil Service Application Requirements (<- click there).

This position is located in the Sheriff's Office, directly supervising staff and day-to-day operations of the data control or records units. This is a technical position that requires knowledge and management of various local, State, and Federal databases. This position will manage a program with multiple components or several sub-programs of a larger program and independently supervise two or more work groups supporting assigned programs. Incumbents provide direction and oversight to staff, plan and monitor goals and objectives for assigned work units, and ensure work adheres to policies and procedures. The incumbent acts as a liaison between agencies with the highest level of confidentiality as well as manage the Terminal Agency Coordinator that affects the liability of State/Federal compliance for the Sheriff's Office as a whole.
This position is a civil service position, for information regarding King County Civil Service Rules you can access these rules at Civil Service Rules.
QUESTIONS: Please contact Michelle Kobuki, HR Analyst, 206-477-4740 or

WORK SCHEDULE: This position is FLSA exempt and therefore not overtime eligible. Typical work hours are 40 hours per week, 8:00 AM - 5:00 PM, Monday through Friday.  Additional hours may be necessary to respond to workload needs, which may include evenings and weekends 

Job Duties

The Data Control Unit Supervisor is the expert technical resource for the Data Control Unit and the Sheriff’s Office.  This position is responsible for the management and evaluation of the unit's activities, multiple systems and sub-programs.  It plans, schedules and supervises the work activities of subordinates providing program and systems support.  It also provides assistance, guidance and direction with difficult or unusual problems.   Duties include but are not limited to:  

  • Coordinate unit's activities and ensure deliverables are achieved, such as; entries into WACIC/NCIC, to include warrants and protection orders, unit statistics and reports, track attendance.
  • Develop, recommend, and implement modifications or revisions in existing operating procedures in response to changing and developing laws and regulations. 
  • Supervise data unit team made of 13-15 employees and operating 24/7; train, mentor and coach data technicians. Oversee new employee on-boarding. Manage employee's performance and development; provide annual evaluations and assist investigations of grievances and complaints.
  • Responsibility for ensuring that training and certifications are up to date for agency personnel and those who have or may have access to criminal justice information; identify training needs; research available training sources and develop and implement training programs
  • Ensure agency maintains accurate records in WACIC and NCIC and keep manuals and procedures up to date.
  • Receive and investigate complaints and inquiries from the general public, internal work units and external agencies/jurisdictions, prepare performance appraisals to evaluate subordinates, identifying areas that need improvement, draft corrective action plans as needed
  • Issue oral and written reprimands and letters of counseling and recommend and/or implement further disciplinary actions when necessary. Assist in the investigation of complaints and grievances; interpret labor contracts

Experience, Qualifications, Knowledge, Skills

At least three years of progressively related experience commensurate with the responsibilities of the position OR any equivalent combination of experience and education which provides the applicant with the skills, knowledge and abilities required to perform the work. Experience requirements include:

  • Three years of demonstrated experience leading, supervising and training. Able to develop individual employee's skills and manage the dynamics of a diverse and multi-disciplinary staff.  
  • Knowledge of County, Washington State and federal laws and regulations pertaining to the access and use of highly sensitive information
  • Experience in progressive supervisory principles and practices
  • Knowledge and experience of work planning principles and techniques
  • Skill and experience in program management
  • Experience in budget development, monitoring and administration
  • Experience managing complex projects and programs; applying quantitative and qualitative analytical methods to ensure work unit's goals and objectives are met and adheres to policies and procedures. 
  • Experience should include handling performance matters, hiring decisions, performance evaluations, leadership, development of staff, budget management
  • Skilled in utilizing various database systems to gather data and information, applying research and analysis to appropriately disseminate sensitive information.  
  • Exceptional communications skills, both verbal and written, a high degree of accuracy and attention to detail.  
  • Skilled in managing multiple stakeholders and developing strong relationships within the KCSO, local, state and national governmental agencies. 
  • Skilled in writing and implementing new policies and procedures in accordance with changing laws and regulations. 
  • Demonstrated ability to utilize various computer hardware and software applications, such as relational databases, Microsoft Office suite products, spreadsheets and databases. 
Desired Qualifications:
  • Experience working in a 24/7 call center environment.
  • Knowledge of Criminal Justice Information Systems (CJIS)
  • Knowledge of Washington State Patrol (WSP) ACCESS regulations
  • Knowledge of Computer Aided Dispatch system (CAD)
  • Experience working with National Incident Based Reporting System (NIBRS). 
  • Knowledge of the various agencies (local, state, national) responsible for maintaining and tracking court orders, warrants, and criminal history records.
  • Experience managing data or projects in a government agency. 
  • Experience in a law enforcement agency, or in a related field with frequent exposure to law enforcement or criminal justice agencies. 

Supplemental Information


  • Possess or able to obtain Washington State Patrol (WSP) ACCESS Level 2 certification within the first three (3) months of employment
General Timeframe:  The timeframe and order of this recruitment is provided below.  There is no out of area testing available. Please note that dates are subject to change based on resource availability.
  • End of May: Written Examination. Testing will take place online
  • Mid-June: Oral Board Examination (interview) 
UNION MEMBERSHIP:  Positions in this classification are represented by the Public Safety Employees Union (PSEU), Local 519.
 Please carefully review the list of required materials before submitting your application.
  • An online employment application 
  • Cover and resume
  • Complete answers to the supplemental questions. 
  • Review the list of the KCSO Automatic Disqualifiers and verify your qualification for employment with the King County Sheriff's Office. 
Forbes recently named King County as one of Washington State's best employers.  
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.  
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
 King County is an Equal Employment Opportunity (EEO) Employer 
 No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

You must be a current US Citizen or Legal Permanent Resident to apply for civil service positions with the King County Sheriff's Office. Are you now a United States citizen?
  • Yes
  • No
Can you read, write and speak the English language?
  • Yes
  • No
The King County Sheriff's Office maintains a list of automatic disqualifiers for employment. This list can be accessed by clicking on this link Automatic Disqualifiers. Please review the disqualifiers and respond to the following questions before proceeding. Have you carefully reviewed the list of King County Sheriff's Office Automatic Disqualifiers?
  • Yes
  • No
Do you meet any of the automatic disqualifiers pertaining to DRUGS: •As an adult, convicted of any drug crime, felony or misdemeanor •Use of mushrooms within the last three (3) years •Use of hallucinogens (includes GHB & ecstasy; excludes mushrooms), cocaine, methamphetamine, or opiates within the last ten (10) years •Use of any other illegal drug, including steroids, within the last five (5) years •Illegal use of four (4) or more different controlled substances, including marijuana, in the last ten (10) years •Any instance of manufacturing or cultivating illegal drugs for the purpose of sale or distribution •Use of any illegal drugs while employed in a criminal justice capacity •Obtaining a prescription under false pretenses •Any instance of illegally injected amphetamines, methamphetamines, cocaine, heroin, barbiturates, or valium •Any instance of illegally using a drug after submitting an application to any Law Enforcement agency •Marijuana use will reviewed on a case-by-case basis; however, in order to increase the likelihood of continuing on in the hiring and background process, an applicant should not have used Marijuana in the last 12 months
  • Yes
  • No
If you answered "yes" to the above, please explain.
Do you meet any of the automatic disqualifiers pertaining to CRIMINAL ACTIVITY: •Any adult felony convictions •Any adult misdemeanor conviction for crimes involving theft or crimes of violence •Conviction of Minor In Possession of Alcohol within the last three (3) years •Any conviction for a sex related crime •Any instance of required registration as a sex offender, regardless of conviction status •Any conviction for solicitation of prostitution.
  • Yes
  • No
If you answered "yes" to the above, please explain.
Do you meet any of the automatic disqualifiers pertaining to DRIVING: •Conviction of Driving Under the Influence of Alcohol within the last ten (10) years •Conviction of Driving Under the Influence of Alcohol more than once •As an adult, conviction of Attempting to Elude, or Hit and Run •As an adult, conviction of Reckless or Negligent Driving 1st degree in in the last 5 years •Driving While License Suspended/Revoked, reviewed on a case-by-case basis.
  • Yes
  • No
If you answered "yes" to the above, please explain.
Do you meet any of the automatic disqualifiers pertaining to MILITARY: •Any discharge from any military service other than honorable will be evaluated on a case-by-case basis •A dishonorable discharge remains an automatic disqualifier.
  • Yes
  • No
If you answered "yes" to the above, please explain.
The background of all King County Sheriff's Office employees and applicants are thoroughly checked. The required background investigation will review and evaluate driving records, criminal records, employment histories, military records, personal and employment references, and related information. A polygraph examination is also required. Are you willing to undergo a background investigation and polygraph examination as part of the employment process?
Do you possess a Washington State Patrol (WSP) ACCESS Level 2 certification?
  • Yes
  • No
Do you have experience with any of the following?Check all that apply.
  • ACCESS (A Central Computerized Enforcement Service System)
  • WACIC (Washington State Crime Information Center)
  • NCIC (National Crime Information Center)
  • No experience in systems listed above
How many years of experience do you have in records management?
  • 1-2 years
  • 3-5 years
  • 5+ years
  • no experience
Please describe your supervising or lead work history (include the number of staff and your level of responsibility). Response must be 500+ words or will be considered incomplete; if no experience, state "none."
Please describe your experience in records management. Response must be 500+ words or will be considered incomplete; if no experience, state "none."

Required Question