Project Program Manager IV - Contact Tracing
Public Health – Seattle and King County values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans.
Public Health Seattle and King County is hiring for a Project/Program Manager IV to oversee the creation of a large group of staff to support case investigation, contact tracing, and care coordination to support those with resource needs to comply with isolation and quarantine recommendations, with ultimate responsibility for directing and supervising the work.
This project is expected to last for 1 year from fulfillment of the position.
Commitment to Equity and Social Justice:
As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.
Applicants should be committed to working with diverse populations throughout King County to provide excellent customer service to a broad range of cultures, in accordance with the King County Equity and Social Justice Ordinance and the King County Strategic Plan.
- Job Duties
- Oversee the creation of a large group of staff to support COVID-19 case investigation, contact tracing, and care coordination to support those with resource needs to comply with isolation and quarantine recommendations, with ultimate responsibility for directing and supervising the work.
- Scale up an existing pilot program to support rapid case investigation and contact tracing with an approach that best meets the needs of communities affected by COVID-19, in particular communities of color, immigrant and refugee communities, and those with limited English proficiency
- Frame budgetary and operating conditions for the program.
- Manage contracts involving multiple agencies.
- Determine project or program budget, schedule and scope. Assist in justification of project, program and/or agency budget requests. Determine financial and performance indicators and use evaluation findings to redirect the project or program. Monitor the financial status of the program or projects.
- Negotiate inter-local agreements on behalf of King County.
- Serve as the technical expert for case investigation and contact tracing for COVID-19.
- Supervise lead staff, including hiring, recommending effective discipline or termination and developing training expectations.
- Provide leadership in working with community coalitions and organizations.
- Handle politically sensitive inquiries about the program or work being done.
- Represent Public Health with internal and external partners.
- Inform case investigators and contact tracers of current Centers for Disease Control and Prevention (CDC) and Department of Health (DOH) guidance and provide support in application of guidance.
- Serve as liaison between CD-Epi Direct Clinical Assistance Branch (Healthcare systems and homeless groups and specialists), Isolation and Quarantine (I/Q), and surveillance on data collection needs.
- Experience, Qualifications, Knowledge, Skills
- Experience and skill in working with diverse populations and cultures.
- Experience and skill in maintaining effective working relationships with team members and with the community and other social service agencies.
- Experience with managing large programs, including communicable disease investigation and/or call centers highly desirable.
- Experience supervising multi-disciplinary staff.
- Knowledge of county hiring procedures highly desirable.
- Experience in leadership and oversight of teams to be able to operationalize Health Medical Area Command (HMAC) strategies.
- Experience using process metrics to inform the success of the program and make adaptations as needed.
- Ability to communicate effectively and promote the program.
- Effectively interpret guidance and adapt Centers for Disease Control and Prevention (CDC), Department of Health (DOH), or Public Health Seattle & King County (PHSKC) guidance to various settings.
- Must display good judgment and comfort in making independent decisions, while understand limitations and elevating as needed in the absence of information
- Effectively manage multiple competing priorities and projects under a rapidly changing environment, with the ability to plan and prioritize effectively in this environment.
- Work well under pressure.
- Public Health relies on office automation (Microsoft Office 365) and other web-enabled tools. Candidates must be proficient and comfortable with computer use to perform essential functions of the position.
- Supplemental Information
Who May Apply: This Special Duty Assignment (SDA) / Term Limited Temporary (TLT) position is open to all qualified applicants.
To be considered for SDA, you must be a current King County Career Service employee who has successfully passed probation. You must have supervisor approval prior to taking a Special Duty Assignment. The duration of this opportunity is expected to last one year from the fulfillment of this position.
Work Schedule: This position is exempt from the provisions of the Fair Labor Standards Act, and is not overtime-eligible. The schedule will be Monday through Friday, 8:00 AM - 5:00 PM.
Work Location: This position will primarily work at Chinook Building 401 5th Ave Seattle, WA 98104.
The following items are required to be considered for this vacancy:
- Electronic application through www.kingcounty.gov/jobs or www.governmentjobs.com (use the "Apply" link).
- Completed supplemental questions.
- Current resume.
- Cover letter that summarizes your interest and qualifications for the position.
- Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.
The selection process may include but is not limited to: evaluation of application materials and supplemental questions, interviewing, and testing. For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring.
Contact: For questions about this recruitment, please email Angela Brown, Human Resource Analyst at email@example.com. or 206-477-5877
- Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
- Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities, work location and working hours.
- The selected candidate will be required to submit a background check. Records are not automatically disqualifying.
- Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
- Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing required trainings on time.
Union Affiliation: This position is not represented by a union.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 10 paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01Do you have at least 3 years of experience with project management or coordination of a large public health project that involved communities of color, immigrant and refugee communities, and those with limited English proficiency in relation to communicable disease investigations?
02If you answered yes, please briefly describe your experience in reference to question #1. If you answered no, put N/A.03Do you have at least three years of experience supervising multiple staff and/or leading a large team?
04If you answered yes to question #3, please briefly describe your experience supervising multiple staff and/or leading a large team. Describe any training you provided. If you answered no, put N/A.05Do you have at least three years of experience working with and providing positive outcomes for diverse populations and cultures?
06If you answered yes, please briefly describe your experience in reference to question number #5. Describe any training you provided. If you answered no, put N/A.07Please describe your experience working with community, health care and governmental partners, specify the number of years' experience you have in this area.