Provider Support Team Lead (PPM IV)
King County
Seattle, WA
Full-time
Information Services / Technology (IT)
Posted on January 11, 2025
Salary
$119,454.40 - $151,424.00 Annually
Location
Seattle, WA
Job Type
Regular, Full time, 40 hrs/week
Job Number
2024GM23484
Department
DCHS - Community & Human Srvcs
Division
Dev Dis & Early Child Suppts
Opening Date
01/10/2025
Closing Date
1/25/2025 11:59 PM Pacific
FLSA
Exempt
Bargaining Unit
Z3 : KC Personnel Guidelines
Full- or Part-Time
Full Time
Hours/Week
40 hours/week
The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.
DCHS provides equitable opportunities for people to be healthy, happy, self-reliant and connected to community.? Individuals interested in joining our team must be committed to promoting racial, social, and economic equity for all people in King County by participating in equity and social justice (ESJ) trainings, applying knowledge of ESJ principles to their work, and continually reviewing "intent versus impact" of ESJ efforts and revising as necessary.??
This leadership position, located within the Developmental Disabilities and Early Childhood Supports Division (DDECSD), will support a multi-disciplinary work team made up of members who facilitate contracting, monitoring, and capacity building to strengthen and support our network of DDECSD contracted service providers. This team supports multi-strategy work teams within the division who are responsible for planning, coordinating, implementing, and maintaining services to meet the needs of children prenatal through age five, individuals who have intellectual and developmental disabilities, and their families in King County.
WHO MAY APPLY: This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around 2/10/2025.
APPLICATION PROCESS
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
The following items are required to be considered for this vacancy:
WORK SCHEDULE/CONDITIONS: This position is scheduled to work 40 hours per week, typically 8:00?a.m. - 5:00 p.m., Monday through Friday, and is not overtime eligible. Flexibility may be required for occasional evening or weekend hours or travel. This position will require a mix of telework and onsite work in King County Offices in Seattle, Tukwila or Northgate, and with meetings throughout the County.
MISSION CRITICAL POSITION STATUS: This position has been designated Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency .
TELEWORKING REQUIREMENT: The work associated with this position will be performed through a combination of teleworking complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a county-issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required , including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.
RECRUITER: Greg Mallory, grmallory@kingcounty.gov
Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
$119,454.40 - $151,424.00 Annually
Location
Seattle, WA
Job Type
Regular, Full time, 40 hrs/week
Job Number
2024GM23484
Department
DCHS - Community & Human Srvcs
Division
Dev Dis & Early Child Suppts
Opening Date
01/10/2025
Closing Date
1/25/2025 11:59 PM Pacific
FLSA
Exempt
Bargaining Unit
Z3 : KC Personnel Guidelines
Full- or Part-Time
Full Time
Hours/Week
40 hours/week
Summary
The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.
DCHS provides equitable opportunities for people to be healthy, happy, self-reliant and connected to community.? Individuals interested in joining our team must be committed to promoting racial, social, and economic equity for all people in King County by participating in equity and social justice (ESJ) trainings, applying knowledge of ESJ principles to their work, and continually reviewing "intent versus impact" of ESJ efforts and revising as necessary.??
This leadership position, located within the Developmental Disabilities and Early Childhood Supports Division (DDECSD), will support a multi-disciplinary work team made up of members who facilitate contracting, monitoring, and capacity building to strengthen and support our network of DDECSD contracted service providers. This team supports multi-strategy work teams within the division who are responsible for planning, coordinating, implementing, and maintaining services to meet the needs of children prenatal through age five, individuals who have intellectual and developmental disabilities, and their families in King County.
WHO MAY APPLY: This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around 2/10/2025.
APPLICATION PROCESS
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
The following items are required to be considered for this vacancy:
- NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
- Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
WORK SCHEDULE/CONDITIONS: This position is scheduled to work 40 hours per week, typically 8:00?a.m. - 5:00 p.m., Monday through Friday, and is not overtime eligible. Flexibility may be required for occasional evening or weekend hours or travel. This position will require a mix of telework and onsite work in King County Offices in Seattle, Tukwila or Northgate, and with meetings throughout the County.
MISSION CRITICAL POSITION STATUS: This position has been designated Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency .
TELEWORKING REQUIREMENT: The work associated with this position will be performed through a combination of teleworking complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a county-issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required , including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.
RECRUITER: Greg Mallory, grmallory@kingcounty.gov
Job Duties
- Embed equity, centering racial justice and disability justice across all work roles, processes, and programs.
- Engage in Division Equity, Inclusion, and Belonging (EIB) efforts to strengthen internal equity and external equity with contracted partners and the community.
- Support and lead a team responsible for:
- meeting the Division's procurement, contracting, and monitoring needs;
- compliance with Division, Department, County, State, Federal, and revenue funder requirements;
- strengthening and growing the community of DDECSD contracted service providers through capacity-building efforts; and
- Acting as liaisons to the Department Contracts & Procurement Team, Compliance Team, and other relevant Department and County authorities.
- Collaborate with the Department's Contracts and Procurement (C&P) unit to lead standardization, documentation, and streamlining of procurement, contracting, and monitoring processes.
- Embed values and approaches of Best Starts for Kids, Racism is a Public Health Crisis, King County's Equity and Social Justice Initiative, federal, state and local funders throughout contracting, monitoring, and provider support activities.
- Provide support to division work teams to manage program performance and reporting requirements, including contract deliverables and quarterly departmental reports; collaborate with the division's management team to conceptualize and lead the division's visual management system.
- Lead coordination with Division and Department work teams to support cross-systems work and identify opportunities for collaboration.
- Serve on the DDECSD Management Team to work toward continuous improvement. Improving systems and policies to benefit experiences of both external partners and internal team members.
- Provide policy analysis and support the development of policies/procedures.
- Perform other related duties as assigned.
Experience, Qualifications, Knowledge, Skills
- Experience nurturing a workplace culture that supports the individual and team needs to provide a cohesive and functional team.
- Deep knowledge of, commitment to, and experience taking action to implement equity, racial, disability and social justice principles and practices, understanding the effects of place, race, policy and systems-based inequities on marginalized communities and populations.
- Experience doing contracting and/or monitoring within County government.
- Knowledge of King County contracting, monitoring, and procurement processes, including current technology.
- A combination of at least six years of education and/or professional experience within Developmental Disabilities, Mental Health, Human Services, Early Learning, or a related field, with at least 3 years leading a project or program.
- At least two years of experience supervising. Alternatively, experience leading a program focused on contracting or monitoring, where you provided coaching and mentorship, can be considered in lieu of the supervisory experience requirement.
- Knowledge of strategic planning techniques, policy development and communication strategies.
- Experience and knowledge of contract administration and federal, state, and county statutes and regulations pertaining to procurement of social service contracts.
- Ability to synthesize complex data for decision-making and prepare visual and written documents for specific users.
- Experience coordinating and/or facilitating engaging trainings and/or technical assistance with diverse groups using adult learning approaches.
- Demonstrated skills in planning and managing complex projects that involves working with multi-disciplinary teams.
- Demonstrated knowledge of service delivery systems, resources and information for young children, individuals with intellectual and developmental disabilities, and families in King County.
- Demonstrated experience and ability to identify intersecting issues, challenges, and opportunities for collaboration across internal and external partners, including strategies to promote equity.
- Demonstrated skills in problem solving and conflict resolution, and customer service including the ability to handle multiple and competing demands in sensitive situations.
- Strong professional-level writing skills, including experience with policy and procedure development.
- Abilities to work with creativity and flexibility, both independently and as a team member; to work under deadlines and on several tasks simultaneously; and, to organize and prioritize quickly in response to changing needs.
- A team orientation with a willingness to coach, mentor and support colleagues while being coached, mentored, and supported by colleagues.
- Demonstrated experience in standardizing training or work processes for multiple work units within a local government department or division.
- Ability to function sensitively in a political environment, including effectively responding to public inquiries, concerns and/or complaints.
- Demonstrated ability to use data in program planning and decision-making to improve outcomes.
- Valid Washington State Driver's License or ability to move efficiently throughout the county.
- Experience effectively supporting home cultures and languages of children, adults, and families, as well as bicultural and/or bilingual skills are preferred.
- Two years experience working within a county-level program or provider organization under a contract funded by the Developmental Disabilities Administration (DDA) or Department of Children, Youth and Families (DCYF).
Supplemental Information
Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 12paid holidays each year plus twopersonal holidays
- Generous vacation and paid sick leave
- Paid parental,family and medical, and volunteer leaves
- Flexible Spending Account
- Wellness programs
- Onsite activity centers
- Employee Giving Program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
