PSERN Administrator III

King County   Seattle, WA   Full-time     Administration / Clerical
Posted on October 1, 2021
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The Opportunity
Under supervision of the Executive Director, this position provides administrative support for the Puget Sound Emergency Radio Network (PSERN) and is responsible for work that supports the operational needs of the PSERN. This position reports to the PSERN Executive Director.

PSERN is a separate organization from King County and is in the formation stages.  Because of this King County is providing employment temporarily until such time as employees can transition over to employment with the Operator. The PSERN Administrator is a permanent position expected to transition from employment with the County to employment with the PSERN, most likely in 2023 or early 2024. More information on PSERN can be found at

The responsibilities of the PSERN Administrator include a range of advanced administrative and coordination duties such as managing multiple assignments, creating communication materials for internal and external audiences, managing continuous improvement efforts, supporting the work of the Executive Director and Board of Directors, organizing productive meetings, managing calendars, researching and analyzing proposed and current legislation, as well as communicating with various audiences that may include leadership, general staff, and customers.

King County
As the only county in the United States named after Martin Luther King Jr, one of the most influential civil rights leaders in our nations' history, King County is a vibrant community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the artistic and social traditions of many cultures. Together, we're changing the way government delivers service and winning national recognition as a model of excellence. We continue to build on an enduring legacy of shared values of equity and social justice, employee engagement, innovative thinking and continuous improvement. With this commitment, King County has adopted a pro-equity agenda aimed at advancing regional change and is developing the systems and standards necessary to achieve better outcomes for all residents, regardless of their race or income. These qualities make King County one of the nation's best places to live, work, and play.
King County Department of Information Technology
KCIT is providing the building blocks for many of the region's most critical services. As the business solutions partner, we collaborate with the 18 County departments and agencies to develop products and services that better serve the needs of our customers and our communities. To learn more about KCIT, please visit:
King County offers a robust benefits package to support you and your family in a variety of ways. To learn more about the benefits offered here, please click on the Benefits tab or click here:
Teleworking Requirement
The work associated with this position will be performed predominantly by teleworking  complemented with onsite work and meetings as needed. Employees will have access to shared workspaces at various King County facilities.)  Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.  
Work Schedule
The normal workweek for this position is Monday through Friday, 8:00 a.m. to 5:00 p.m. Alternative work schedules may be considered.
If you have questions regarding this recruitment, please contact Shannon Hoeper at or (206) 263-6957.

Job Duties

Distinguishing Characteristics
The position may manage, across division lines, multiple projects, programs or services that impact the PSERN. Incumbents can make decisions outside established guidelines. They provide technical expertise and/or supervise assigned staff (as needed) and manage the work of contractors and consultants. This position is may also be responsible for administrative functions such as personnel, contracting and purchasing.

Job Duties

  1. Plan, develop, coordinate and implement multiple assignments across division lines.
  2. Develop assessment and evaluation methods to analyze trends in administrative services being provided. Make recommendations on cost efficiency and customer service improvement methods.
  3. Participate in budget development and preparation, analyze and monitor expenses, authorize expenditures and make recommendations on spending plan.
  4. Support the work of the PSERN Board of Directors, including the drafting of  staff reports, Board resolutions, agendas, and meeting minutes.
  5. Conduct statistical and/or analytical analysis and modeling for assigned research projects.
  6. Take high-level notes and disseminate follow-up materials to meeting attendees.
  7. Research and interpret current and proposed administrative policies and procedures, participate in solving issues and concerns and research issues for new policies. Make recommendations to management on resolution of issues regarding these policies and procedures. Participate in strategic and policy planning efforts.
  8. Analyze and evaluate issues relating to labor contract negotiations.
  9. Develop contract specifications and evaluate criteria for contractor selection; assist in contract negotiation and recommend selection.
  10. Develop project or program scope of work and lead projects across divisional lines.
  11. Identify and develop methods and programs to market and provide division or department services, evaluate industry/technology trends and make recommendations on implementation strategies to improve customer service and work production. 
  12. Support the work of the PSERN Executive Director, including managing calendars and drafting communications. 
  13. Respond to questions arriving from various channels from stakeholders and the general public.
  14. Direct the analysis and/or analyze administrative and technical systems, assess program models and prepare summary reports. 
  15. Prepare presentation materials and publications for internal and external use. Make presentations to the general public and elected officials. 
  16. Supervise assigned staff and manage the work of contractors and consultants (as needed).
  17. Act as technical resource to internal and external staff on administrative services. Monitor and make sure section, division or department comply with administrative policies and procedures.
  18. Research and analyze proposed and current legislation, assess administrative and operational impacts and prepare relevant reports and recommendations to management. 
  19. Coordinate and represent PSERN in multi-agency (internal and external) committees or task forces.
  20. Perform other duties as assigned.

Experience, Qualifications, Knowledge, Skills

  • Associate’s degree (with a bachelor’s degree preferred) in business administration, public administration, or a related field. 
  • A minimum of two years of experience as an administrator (or equivalent experience).   
  • At least one year of experience in working with complex, highly visible and politically sensitive programs or endeavors (or equivalent experience).
  • Knowledge of human resources management techniques and principles.
  • Knowledge of documentation management principles and practices.
  • Knowledge of public, business and contract administration.
  • Knowledge of strategic planning techniques and principles.
  • Knowledge of legislative process.
  • Strong presentation skills.
  • Skill in interpersonal relations.
  • Strong writing skills.
  • Skill in project development and management.
  • Skill in collaboration, negotiation and facilitation. 
  • Skill in working with elected officials, the general public and external agencies involved in decisions that affect the enterprise-wide systems.
  • Skill in problem solving and analysis.
  • Skill in modeling and forecasting.
  • Skill in research and information gathering.
  • Skill in policy design and analysis. 
  • Skill in budget development and analysis.
  • Skill in understanding and writing technical reports.
  • Skill in the use of personal computers and word processing and spreadsheet software.
Licensing, Certification and Other Requirements
  • None.

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

Covid-19 Vaccination Requirement

As of October 18, 2021, most* King County employees are required to be fully vaccinated against COVID-19. If hired, you will be required to submit proof of vaccination by October 18th. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine. Employees may make requests for a reasonable accommodation based on a medical disability or for sincerely held religious beliefs. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation.

This directive applies to employees in the Executive branch*, the Assessor's Office, Elections, the King County Sheriff's Office, and the Executive Office.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

Application Requirements
A completed King County Application and an attached resume is required for consideration, and a Cover Letter is strongly encouraged.
The recruitment for this position is open to all qualified applicants.

(For internal use only: Classification: Administrator III - 2810300)  

 Union Status: 
This position is non-represented 

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

Are you authorized to work in the United States?
  • Yes
  • No
The person hired for this position must successfully pass a background investigation. Are you willing to undergo a thorough background investigation prior to an offer of employment? This may include reference checks with previous employers and a criminal background check.
  • Yes
  • No
Does your authorization require sponsorship now or in the future from an employer or other source? (This does not preclude you from being considered for this position.)
  • Yes
  • No
Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
King County requires that all Executive Branch employees be fully vaccinated against COVID-19. To meet this requirement, all employees must provide proof of vaccination approved by the Center for Disease Control and Prevention (CDC).
  • I understand this requirement. If selected, I will provide proof of CDC approved vaccination or I will request an exemption (that would be considered but may not be granted) based on my medical disability or my sincerely held religious belief.
  • I cannot comply with this requirement.

Required Question