Scale Operator (Regular Part-Time)
- Summary
The Solid Waste Division of King County Natural Resources and Parks is recruiting for Scale Operators at their Transfer Station Operation Facilities. We are looking for individuals to utilize their customer service skills to assist with cashiering transactions, ordinance compliance and adherence to established procedures for special waste disposal.
Regular part-time positions are not guaranteed any certain number of work hours per week and weekly hours vary. This recruitment will be used to fill a current vacant position and may be used to create a list of competitive candidates to fill possible future vacancies in a regular or temporary capacity.
WHO MAY APPLY: This position is open to all qualified applicants.
FORMS AND MATERIALS REQUIRED: Applicants must submit a (1) King County Application, (2) Respond to the supplemental questions. Applications that are incomplete may not be considered.
SELECTION PROCESS: The applications will be screened for completeness and required qualifications. Applicants rated the most competitive may be invited for a skills test and an interview.
WORK LOCATION: Various Solid Waste Transfer Stations located throughout King County. You can view a list of the stations at: https://www.kingcounty.gov/depts/dnrp/solid-waste/facilities/transfer.aspx. Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
WORK SCHEDULE: Regular Part-Time Scale Operators are primarily assigned to a 7/10 work schedule (7 days on, up to 10 hours per day, followed by 7 days off (Tuesday - Monday) but may be assigned to a 5/8 schedule as needed. Regular part-time positions are not guaranteed any certain number of work hours per week and weekly hours vary. These positions are scheduled to work as needed to supplement full-time schedules. Winter months are slower and hours more limited, possibly only working weekend shifts. Summer months are busy, often yielding consistent full time and overtime work. Work hours are variable including Day, Swing, and Graveyard shifts. The Solid Waste Division is only closed Thanksgiving, Christmas and New Year’s Day. In this position, you are considered an essential employee and will be expected to work during weather, health and other emergency events. This position is overtime eligible.
OPERATIONS SECTION PROFILE: The operations section of the Solid Waste Division operates a solid waste transfer and disposal system for residents and businesses in King County (except for Milton and Seattle). The operations section is responsible for the transfer facilities, transportation, maintenance shop (maintaining the division's heavy equipment, vehicles and facilities), landfill operations, landfill gas and wastewater. Commercial garbage collection companies and self-haulers (business and residential) bring solid waste to the transfer facilities, where it is located into large transfer trailers and hauled to the Cedar Hills Regional Landfill for disposal. At the landfill, a network of environmental controls ensures the by-products of the decomposing waste are captured and managed.
EXAMPLES OF JOB DUTIES:
•Assess, collect fees and account for all transactions from customers using the computerized automated cashiering and scale systems.
•Account for all daily receipts, keep records of special accounts and permits in the transactions of the day.
•Process charges for credit accounts.
•Demonstrated ability to provide excellent, consistent customer service to commercial drivers, self-haulers and individual members of the public, some of whom may not understand or be in compliance with King County Solid Waste rules and regulations.
•Inform customers of the rules, regulations and use of King County Solid Waste facilities, and methods and locations of disposal available to them.
•Ensure customer compliance with ordinances regarding type of solid waste disposal.
•Educate customers on, and in some cases assess fees relating to, Washington State unsecured load laws.
•Follow established procedures for special waste disposal.
•Secure facility and remain until all transactions and end-of-day procedures are complete.
•Opens and closes at the appointed times.
•Accepts and verified change fund delivered by armored car carrier. Places deposits in drop safe.
•Use alternative operating procedures in the event of systems failures, which may include using a calculator or hand written receipts during potentially challenging times.
•Responds to emergency situations utilizing various communications tools.
•Quickly and professionally handling emergency situations in a fast past work environment.
•Maintains inventory and order supplies as required.
•Maintain various records for transactions.
•Problem solving and troubleshooting. Work both as part of a team and independently.
REQUIRED SKILLS:
•Minimum three (3) years recent experience of basic cashiering, accounting and cash handling skills.
•Minimum three (3) years experience communicating with a diverse range of staff and customers in a pleasant, non-judgmental, respectful, and culturally sensitive manner.
•Demonstrated skills in cash register point of sale (POS) fundamentals; opening closing tills, monetary transactions including counting coins, processing checks and credit cards.
•Excellent customer service skills dealing with the public.
•Demonstrated oral and written communication skills.
•Demonstrated ability to communicate with a diverse range of staff and customers in a pleasant, non-judgmental, respectful, and culturally sensitive manner.
•Ability to work effectively both independently and as a team member to complete assignments.
NECESSARY SPECIAL REQUIREMENTS:
•Valid Washington State Driver's License or the ability to travel in a timely manner to other transfer stations during the course of the work day/shift.
•Requires the ability to work in an industrial site setting with adverse conditions such as dust, odor, high volume noise and heavy traffic.
UNION MEMBERSHIP: Positions in this classification are represented by Teamsters, Local 174.
CONTACT INFORMATION: If you have any questions about this position, please contact Jemima McMahon, Human Resources Analyst at 206-477-4002 or via e-mail at jemima.mcmahon@kingcounty.gov.- Supplemental Information
Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 10 paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
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01How many number of recent years' experience do you have with cashiering, accounting, and cash handling skills? NOTE: Your application materials must demonstrate experience in these areas.
- More than 0, but less than 1 year of experience
- At least 1, but no more than 2 years
- At least 2, but no more than 3 years
- 3 or more years
- No experience
02If you selected a number of years' experience above, please provide specific recent experience including dates and employer of cashiering, accounting, and cash handling skills. NOTE: Do not write "see application", as it will be considered an incomplete response. (If you selected "No experience," type in NA.)03How many number of years' experience do you have with communicating with a diverse range of staff and customers in a pleasant, non-judgmental, respectful, and culturally sensitive manner? NOTE: Your application materials must demonstrate experience in these areas.- More than 0, but less than 1 year of experience
- At least 1, but no more than 2 years
- At least 2, but no more than 3 years
- 3 or more years
- No experience
04If you selected a number of years' experience above, please provide your specific recent experience communicating with a diverse range of staff and customers in a pleasant, non-judgmental, respectful, and culturally sensitive manner. Do not write "see application", as it will be considered an incomplete response. (If you selected "No experience," type in NA.)05Do you have demonstrated skills in cash register Point of Sale (POS) fundamentals; opening closing tills, monetary transactions including counting coins, processing checks and credit cards?- Yes
- No
06If you selected "Yes" above, please briefly describe your cash register POS fundamentals experience including how you utilized it, dates and employers. NOTE: Do not write "see application", as it will be considered an incomplete response. (If you selected "No experience," type in NA.)07Please describe your recent experience with providing excellent customer service skills dealing with the public including date(s) and employer(s). NOTE: Do not write "see application", as it will be considered an incomplete response. (If you have no recent experience, then type in NA.)08Are you able to work in an industrial setting with adverse conditions such as dust, odor, high volume noise and heavy traffic?- Yes
- No
09Do you have a valid Washington State Driver's License or the ability to travel in a timely manner to other transfer stations during the course of the work day/shift?- Yes
- No
10Regular Part-Time Scale Operators are primarily assigned to a 7/10 work schedule (7 days on, up to 10 hours per day, followed by 7 days off (Tuesday - Monday) but may be assigned to a 5/8 schedule as needed. Regular part-time positions are not guaranteed any certain number of work hours per week and weekly hours vary. These positions are scheduled to work as needed to supplement full-time schedules. Winter months are slower and hours more limited, possibly only working weekend shifts. Summer months are busy, often yielding consistent full time and overtime work. Work hours are variable including Day, Swing, and Graveyard shifts. The Solid Waste Division is only closed Thanksgiving, Christmas and New Year's Day. In this position, you are considered an essential employee and will be expected to work during weather, health and other emergency events. This position is overtime eligible. Are you available to work ALL shifts listed on the job posting?- Yes
- No
11Which of the following positions are you interested in? Check all that apply.- Career Service (Regular)
- Term-limited Temporary
- Special Duty Assignment (only applicable Career Service employees)
- None of the above
12Are you applying to this position as a Priority Placement Program Participant And Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?- Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
- No.
13If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoffRequired Question