Senior Hubs Project Program Manager III

King County   Seattle, WA   Full-time     Project Management
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Posted on April 6, 2021
Summary

The Department of Community and Human Services (DCHS) values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans and those with lived experience.

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

The Senior Hubs Program Manager leads the Older Adult and Healthy Aging team's work with the Veterans, Seniors and Human Services Levy (VSHSL) funded senior hubs and senior centers, and general fund-funded senior centers. This position reports directly to the Older Adult and Healthy Aging (OAHA) Manager and is responsible for coordinating and facilitating the senior hubs learning collaborative, facilitating connections and referrals between senior hubs and other VSHSL funded services, and ensuring strong stewardship of funding directed to VSHSL funded senior hubs and senior centers, and general fund-funded senior centers.

WHO MAY APPLY: This position is open to all candidates to meet the minimum qualifications.
 
REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit a complete online King County application and respond to the supplemental questions.
 
WORK SCHEDULE/CONDITIONS: This position is exempt from the Fair Labor Standards Act and is not eligible for overtime. This position is represented by PROTEC17.

RECRUITER:  susan.churchill@kingcounty.gov

TEMPORARY TELECOMMUTING REQUIREMENT:
The work associated with this position will be performed remotely, at least through July 5, 2021 in compliance with King County’s telecommuting mandate. It is possible that the work will be primarily performed remotely on an ongoing basis after July 5, 2021.  Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.  Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.  There will be situations where the employee is required to report to a County worksite.  Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required by the department in alignment with the Public Health Directive from the Seattle & King County Public Health Officer.

To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.
 

Job Duties

 

  • Lead and oversee work associated with the continued development and project management of the Veterans, Seniors and Human Services Levy (VSHSL) SE3 Strategy, which includes managing relationships with contractors; facilitating robust community engagement efforts; coordinating with community partners in the aging network of care; communicating closely with other units within the Adults Services Division (ASD) to coordinate facilitated referral processes among VSHSL funded service providers; and collaborating as the program lead with communications, fiscal and evaluation team members to ensure strong stewardship of the $20 million VSHSL funds awarded through this strategy;
  • Facilitate the VSHSL senior hubs learning collaborative; coordinating and hosting regular meetings, including: developing agendas, creating accessible meeting materials and collaborating with senior hub participants to provide opportunities for shared learning;
  • Administer the senior hubs VSHSL contracts for 2021-2023 funding to reflect current senior hub model, and facilitate the contract renewal process for all 28 senior centers associated with a senior hub, ensuring budgets, milestones, and program activities support each hub’s commitment to offering robust opportunities for social engagement to seniors in King County who had access to these programs prior to the development of the hub model;
  • Develop the senior hubs contract template and facilitate contract processes for the 13 senior centers awarded VSHSL funding through the 2021-22 King County Budget, ensuring the contracts reflect the essential aspects of the VSHSL SE3 strategy as outlined in the VSHSL implementation plan;
  • Develop and maintain a pathway that supports King County senior centers to engage in Age, Race, Inclusion trainings and facilitated discussions, including creating a contract with a facilitator and directing the strategic coordination of participation and follow-up;
  • Work with general fund-funded senior centers on developing an evaluation and program model that aligns with VSHSL senior hub result areas;
  • Provide technical assistance and guidance to VSHSL contracted senior hubs in developing collaborations and the hub model as well as in providing inclusive programming that serves the diversity of King County seniors;
  • Ensure that senior hub partnerships, referrals and other coordination between senior hubs and other VSHSL funded entities, and the relationship between DCHS and VSHSL live up to King County's commitment to equity and social justice by using collaborative feedback, robust guidance and support to senior hub contractors, and program performance data to inform the Division's senior hub strategy;
  • Develop content and monitor the accuracy and relevance of the Divisions Senior Center focused Share Point resource site, the OAHA unit’s primary means of coordinating resource and collecting shared information related to the senior hubs learning collaborative and other senior center communication;
  • Provide advice and counsel on complex senior-specific matter involving strategic direction, policy, organizational and operational issues;
  • Provide presentations to large and small audiences with diverse perspectives;
  • Engage with local partners in the aging system of care;
  • Represent the Division in select community meetings held by key veterans, seniors, and human services stakeholder groups;
  • Collaborate with partner work units, divisions and departments and participate in the development, negotiation, execution and enforcement of program policy and alignment for strategies involving ASD senior-focused investments;
  • Prepare documents in a clear, concise, logical and objective manner, both orally and in writing – summarizing and clearly articulating stakeholder input and alternatives for division leadership;
  • Perform other related duties as assigned. 

Experience, Qualifications, Knowledge, Skills

  • Three to four years of experience working on state, federal and/or local social service programs as a lead contract manager, or in a leadership position in a community organizing or social service capacity at a community-based organization.
  • Demonstrated experience in effectively facilitating community engagement activities with a diverse group of stakeholder organizations, including facilitation of meetings, organizing events and other activities related to community engagement. 
  • Demonstrated knowledge of the VSHSL senior hub model and an understanding of how the model supports increased inclusion, opportunities for social engagement and access to resources for seniors throughout King County.
  • Experience developing contracts with senior centers or community centers with senior-focused programming.
  • Demonstrated knowledge of issues that affect the diversity of seniors who live in King County.
  • Demonstrated experience applying equity and social justice principles and practices, and understanding of the effects of place, race, age and policy and systems-based inequities on marginalized communities and populations.
  • Demonstrated experience managing large scale, multi-contract programs. 
  • Knowledge of policy issues related to DCHS senior focused programs. 
  • Demonstrated skills in effectively communicating complex information, orally and in writing with minimal review.
  • Well-developed program development or project management skills, with the ability to describe at least two major projects or programs, involving collaboration with stakeholders, in which the applicant applied project management or processes program development skills to deliver, create or strengthen a successful project or program. 
  • Demonstrated skill in meeting facilitation and presentations.
  • Previous experience working with a diverse range of stakeholders, internally and externally, to meaningfully shape contracts, processes, policies, programs, or practices informed by stakeholder  input and values.
  • Familiarity with contract management and/or monitoring. 
  • Strong interpersonal skills.
  • Demonstrated ability to work independently and as a team member.
  • At least one year of experience managing government funding including management of budget and reporting requirements.
  • Well-developed organizational skills.
DESIRABLE QUALIFICATIONS: 
  • Three to four years of experience working with or on behalf of older adults who live in the community.
  • Demonstrated knowledge of the issues facing non-profit senior centers and/or senior-focused community centers.
  • Demonstrated experience working effectively in a fast-paced, politically-sensitive environment.

Supplemental Information

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
 
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
 
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01
Are you applying to this position as an eligible Current or Previous King County Employee Priority Placement Program Participant AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff AND Do you possess the skills and abilities to qualify for this position?
  • Yes, I was given a layoff notice from my role at King County AND I am within two years of the effective date of my layoff. AND The position I was laid off from was the same or a higher percentage of FT status when compared to this one.
  • No.
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
03
Please describe your knowledge of the VSHSL senior hub model and your understanding of how the model supports increased inclusion, opportunities for social engagement and access to resources for seniors throughout King County. How does that knowledge prepare you for the Senior Hubs Program Manager III position?
04
Please describe your experience and/or knowledge of policy issues related to DCHS senior focused programs.
05
Please describe a major project or a program in which you were a lead in program development in order to achieve a successful project or develop a sustainable program. Please include a summary of the project/program, outline the different team roles involved, and describe what role you played in its success.
06
Please describe how you have applied a racial equity lens in your work to improve the lives of people in communities impacted by racial disparities.

Required Question