Transit Administrative Support Specialist III (TASSIII)

King County   Pioneer Square, WA   Full-time     Administration / Clerical
Posted on May 20, 2023
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Salary

$63,107.20 - $76,273.60 Annually

Location

WA 98008, WA

Job Type

Career Service, Full Time, 40 hrs/week

Job Number

2023MT18699

Department

MTD - Metro Transit

Division

Vehicle Maintenance

Opening Date

05/19/2023

Closing Date

6/4/2023 11:59 PM Pacific

FLSA

Non-Exempt

Bargaining Unit

C2 : PROTEC17-Transit Admin Support

Summary

Learn how Metro connects you with what matters

King County Metro Transit's Vehicle Maintenance Division is hiring for a Career Service Administrative Support Specialist III (TASS III) position.

The TASS III's positions provide high-level customer service and administrative support to Metro employees, internal customers, and division leaders within Vehicle Maintenance. They are responsible for a number of daily HR-related tasks such as: ensuring timely and accurate payroll processing, submitting updates to employee job information, providing written correspondence to union representatives, as well as maintaining spreadsheets, databases, and confidential information. The TASS III's positions also serve as a point of contact on policies, procedures, and processes so candidates must be highly attentive to detail to be able to navigate complex policies and labor contracts. The ideal candidate is highly organized and proactive, has outstanding customer service skills, and enjoys making a positive impact through administrative support.

In this position, you'll be joining a motivated leadership team of highly successful professionals who are passionate about supporting our valued front-line employees. This position will offer applicants the opportunity to learn more about Base Management, Metro operating processes, Labor Relations, and Human Resource principles.

Job Duties

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.

As the TASS III, you will:
  • Monitor, track, and analyze budget expenditures and research budget issues; order supplies and equipment; manage asset inventory information and surplus distribution processes; process uniform, shoe, travel and similar vouchers consistent with labor agreements.
  • Support supervisory staff with daily administrative tasks, special projects, record keeping, and schedule appointments and meetings.
  • Compose, draft, format, proofread, edit and distribute a variety of documents such as correspondence, agendas, schedules, reports, inventory records, and policies and procedures.
  • Serve as a primary point of contact for staff with questions on County and Transit Division policies, procedures, and processes.
  • Disseminate information on changing policies, processes, and procedures.
  • Coordinate and builds relationships with internal and external customers to ensure continued efficiencies and growth.
  • Create and maintain a variety of documents, spreadsheets, databases, and reports for specialized (and often confidential) information.
  • Develop, implement, and maintain electronic and paper filing systems. Maintain and store records in accordance with the King County Records policies.
  • Requisition, receive and reconcile office supplies or other direct purchases to support functions performed by assigned sections.
  • Perform payroll and timekeeper functions, ensuring timely and accurate payroll processing.
  • Complete personnel-related documents such as position requisitions, personnel changes, and special duty request forms for submittal to Transit Human Resources.
  • Track and ensure timely processing of grievance procedures, contract requirements, and next steps; schedule disciplinary meetings and hearings; take notes, prepare and distribute hearing summaries.
  • Maintain union correspondence, including shake-up processes, and other union coordination.
  • Coordinate and track leave administration for the work unit.
  • Coordinate the scheduling and necessary support for various committees and meetings, anticipating the needs of managers and other staff in preparation for such engagements.
  • Perform other duties as assigned.
Experience, Qualifications, Knowledge, Skills

Minimum Qualifications-- To be considered eligible for the position, applicants must possess:
  • Possess 3 years of increasingly responsible office or administrative support experience with experience in supporting a group or team of employees OR possess an equivalent combination of experience and education which provides the applicant with the desired skills, knowledge and ability required to perform the work.
  • Have a background providing administrative support OR any combination of experience or education that clearly demonstrates the ability to perform the job duties of the position.
  • Have strong customer service skills, with the ability to be organized and analytical, have good time management, and can communicate effectively with strong interpersonal skills. This includes the ability to work well independently or as part of a diverse team.
  • Are proficient with Office Suite products including Word, Excel, Outlook, Teams, and SharePoint
  • Are able to maintain strict confidentiality in the handling of sensitive data and information involving matters internal to Metro, as well as external matters involving suppliers, contractors, and vendors.
  • Demonstrate the ability to establish and maintain cooperative, respectful, and equitable working relations with a diverse group of coworkers, internal and external customers; ability to deal with others with tact, diplomacy, and courtesy.
  • Have strong oral and written communication skills, including the ability to take accurate meeting minutes and produce concise meeting summaries.
  • Demonstrate the ability to multi-task with frequent interruptions, working under pressure efficiently and effectively with competing priorities, needs, and personalities.
  • Demonstrate the ability to be detail-oriented, organized, and show initiative and resourcefulness in independently resolving problems and work assignments.
  • Have the ability to operate and troubleshoot standard office equipment.
  • Possess knowledge of payroll processing operations and associated legal requirements.
  • Demonstrate the ability to learn software applications, including payroll and timekeeping software.
  • Demonstrate the ability to find and use data, be resourceful, and independently seek out solutions.
The most competitive candidates will have the following desirable qualifications (but not required):
  • Are familiar and experienced with King County policies and procedures, particularly human resources policies and procedures.
  • Experienced with hosting remote meeting platforms, such as Zoom, Teams or Go To Meeting
  • Experienced with PeopleSoft, or similar, payroll and time-keeping software.
  • Experience with ORACLE EBS, or similar, financial and procurement software
  • Experience with Microsoft Access or other similar databases
Supplemental Information

Application & Selection Process
An online employment application, cover letter and answers to the supplemental questions are required.

Applicants will be screened for completeness, writing accuracy, and competitiveness. Any additional attachments will not be reviewed or considered. The most competitive candidates may be invited to participate in one or more interviews.

WORK SCHEDULE
The work week is 40 hours, Monday through Friday. between the hours of 6:00 am and 4:00pm. These hourly positions are subject to the provisions of the Fair Labor Standards Act, and therefore eligible for overtime pay if scheduled and approved. This position offers a regular on-site rotation and possible telework options.
  • East Base @ 1975 124th Avenue N.E. Bellevue, WA 98005
UNION REPRESENTATION, CLASSIFICATION, AND PAY GRADE
PROTEC17/Job Code 421801/Grade 43

WHO IS ELIGIBLE TO APPLY
This position is open to all King County Employees and the general public.

TO APPLY
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact: Manal Tirhi at mtirhi@kingcounty.gov

Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make difference? Come join the team that is dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

KING COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) EMPLOYER
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 12paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page .

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.