Water Quality Planner/Program Manager II - Community Services

King County   Pioneer Square, WA   Full-time     Project Management
Posted on May 19, 2023
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$85,113.60 - $107,910.40 Annually


Seattle, WA

Job Type

Career Service, Full Time, 40 hrs/week

Job Number



DNRP-Natural Resources & Parks


Wastewater Treatment

Opening Date


Closing Date

6/8/2023 11:59 PM Pacific



Bargaining Unit

W4 : TEA-WTD, DNRP-Staff


The Community Services Unit in the Wastewater Treatment Division is seeking multiple Water Quality PPM II professionals. If you want to use your communication skills to protect people, enhance the environment and improve equity, then the Wastewater Treatment Division's (WTD) Community Services group looks forward to meeting you. We use the art of engagement to serve others and help our division do the same. We work together to communicate clearly and solve problems. We manage our work adaptively to get desired results. We know diverse perspectives make us better, so we welcome diversity and seek to be mindful. As a member of WTD's Community Services Unit, you will support all the division's work. You will inform the public about our projects, operations and services. You will engage communities in equitable decision-making using virtual, online, social media and in-person formats. You will work one-on-one with individuals, businesses and communities to understand and respond to their needs.

The Community Services unit advances the values of King County and the Wastewater Treatment Division (WTD) by protecting public health and the environment and providing equitable, inclusive services to residents and businesses across King County. To our agency, success means providing clean water safely and reliably to the next generation. It also means being accountable to our ratepayers and operating a well-managed agency. We are committed to the principles of equity and social justice. We value diverse perspectives and life experiences in our workforce and are committed to building a culturally diverse and inclusive environment.

Who is Eligible ? - This position is open to the general public and all King County Employees. This recruitment may also be used to fill future career service, TLT and SDA opportunities.

Working Conditions
Telecommuting Requirement
The work associated with this position will be performed predominantly by telecommuting, with occasional onsite work and meetings, as influenced by business needs. Employee will have access to shared workspaces at various King County facilities. Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required by the department in alignment with the Public Health Directive from the Seattle & King County Public Health Officer. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.

To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team.

Work Location:
Primarily teleworking and the King Street Center 201 S. Jackson St., Seattle WA 98104.

Work Schedule:
This position is not covered under the provisions of the Fair Labor Standards Act (FLSA) and is not overtime eligible. This full-time position works a 40-hour work week, Monday through Friday.

Union Representation: This position is represented by the Technical Employee's Association (TEA).

To learn more?about the Wastewater Treatment Division?click on?the below links:

Job Duties

Core Work Duties
  • Use established guidelines to develop, manage, and implement public involvement plans on multiple capital and operating projects or programs supporting wastewater treatment facilities and processes.
  • Analyze community relations issues, threats and opportunities that may affect the success of a WTD project or initiative. Assignments will include capital projects with significant construction impacts for the community.
  • Provide planning, assessment, and advocacy for equity and social justice opportunities on WTD capital projects using County equity assessment tools.
  • Work effectively with WTD project teams and affected community members to advance WTD project goals and activities.
  • Support the community relations elements of the Wastewater Treatment Division's incident response program, which requires night and weekend availability on a rotating basis. Duties could include safely moving through industrial and construction sites and driving metal fence posts into the ground to close off public spaces affected by response activities.
Experience, Qualifications, Knowledge, Skills

Minimum Qualifications:
  • Experience managing numerous concurrent projects successfully
  • Success in problem-solving and consensus building among people with different viewpoints, experiences, and backgrounds
  • Experience working effectively with racially and culturally diverse individuals and communities.
  • Experience planning and implementing effective public outreach campaigns that include strategic goal identification, objective setting, tactic selection and service delivery schedule.
  • Experience communicating productively with people under stress
Necessary Special Requirements:
  • Ability to use software that supports the delivery of a work product, including Word, Outlook, PowerPoint, Excel, Teams, SharePoint, Zoom, and databases
  • Knowledge of typical content creation for various social media platforms
  • A valid Washington State Driver's License or an alternate ability to get to meetings and field sites not served by transit at varying times of day
  • Night and weekend availability as necessary
Physical Requirements: While performing the duties of this job, the employee is regularly required to stand, walk, and use hands to touch, handle or feel objects, tools or controls. The employee frequently is required to talk and hear and occasionally required to reach with hands and arms, and to stoop, kneel or crouch. Must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.

Preferred Qualifications:
  • Demonstrated ability to write and speak about complex topics in plain language
  • Experience working to advance equity and social justice through community engagement
  • Experience planning and coordinating logistics for large and small events
  • Experience resolving problems, working one-on-one or in team settings
  • Experience supporting construction of large wastewater treatment facilities
The Successful Candidate will have the following Competencies:
  • Being Resilient: Rebounds from setbacks and adversity when facing difficult situations. Is confident under pressure. Handles and manages crises effectively. Maintains a positive attitude despite adversity. Bounces back from setbacks. Grows from hardships and negative experiences.
  • Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Gains insight into customer needs. Identifies opportunities that benefit the customer. Builds and delivers solutions that meet customer expectations. Establishes and maintains effective customer relationships
  • Drives Results: Consistently achieves results, even under tough circumstances. Has a strong bottom-line orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of exceeding goals successfully. Pushes self and helps others achieve results
  • Interpersonal Savvy: Relates openly and comfortably with diverse groups of people. Relates comfortably with people across levels, functions, culture, and geography. Acts with diplomacy and tact. Builds rapport in an open, friendly, and accepting way. Builds constructive relationships with people both similar and different to self. Picks up on interpersonal and group dynamics.
Application and Selection Process: Application materials will be screened for clarity, completeness including online application, cover letter and resume, and responsiveness to the list of qualifications, skills, and abilities. The most competitive candidates may be invited to participate in one or more panel interviews. Applications without the following required materials may not be considered for this position.
  • King County application
  • Responses to supplemental questions
For more information regarding this recruitment, please contact:
Angelia Remolana -
Human Resource Analyst, anremolana@kingcounty.gov

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 12paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page .

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.