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YouthSource Program Manager/PPM IV

King County
Auburn, WA Full-time
Posted on February 13, 2020

The Department of Community and Human Services (DCHS) values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans and those with lived experience.

The Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, self-reliant, and connected to community. 

YouthSource Tukwila is King County Children, Youth and Young Adult Division's Reengagement Center in south King County. YouthSource provides case management, education, training and employment services to young people ages 16-24 years who have barriers to successfully engaging in education and employment including but not limited to: homelessness/unstable housing, criminal justice involvement, pregnant/parenting, high school dropouts, lack of work experience, substance use disorders and other behavioral health disorders. This position requires a highly skilled leader who can lead a team and manage multiple funding sources/grants/programs and partners, while also providing excellent customer service to the young people we serve. This position also provides functional supervision of the instructional services delivered by Renton Technical College. 

Who May Apply: This position is a promotional opportunity for current King County DCHS employees only.

Required Materials: Candidates who wish to be considered for this position must submit a complete online King County application and respond to the supplemental questions.  

Work Schedule: This position is exempt from the provisions of the Fair Labor Standards Act, and is not overtime eligible. Typical hours are Monday - Friday 8am-5pm. 


Job Duties

  • Provide supervision and leadership to the multi-disciplinary team, including prioritizing site goals and objectives.   
  • Proven ability to manage complex grants, and multiple complex grants at one time.
  • Ensure excellent customer service at YouthSource, including resolving concerns with students, parents and community partners.
  • Provide leadership and day-to-day oversight of customer flow, including intake sessions, New Student Orientation and coordination of classroom activities. 
  • Negotiate inter-local agreements between King County and Renton Technical College, and other key partners and funders including Renton School District and Tukwila School District.
  • Maintain comprehensive knowledge of community resources and services. Provide leadership to case managers on complex and difficult cases to support student growth and development. 
  • Ensure team meets all programmatic goals under the Workforce Innovation and Opportunity (WIOA) Out-of-School Youth program. Performance measures such as enrollments, basic skill attainments, credential attainments, work experience placements, occupational skill attainments, and positive exits.
  • Ensure that the team is also meeting programmatic goals for other grants and programs.
  • Manage the Open Doors program and partnership with Renton School District and Renton Technical College. Ensure compliance with all State of Washington Office of Superintendent of Public Instruction (OSPI) regulations and re-negotiate agreements. 
  • Facilitate and maintain strong partnership with community partners. 
  • Provide functional leadership in the YouthSource classroom(s) on academic instruction, youth development programming and upcoming schedule of events, and ensure student's needs are being met.
  • Identify promising practices and explore continuous improvement opportunities.
  • Review data and use data for continuous quality improvement. 
  • Ensure staff are working assigned hours and meeting program goals. This may including hiring staff, and developing professional development opportunities. 
  • Perform other related duties as assigned. 

Experience, Qualifications, Knowledge, Skills

  1. Master's Degree in Education, Social Work, Public Administration or related field. Increasingly responsible experience in youth program management, planning, development and implementation and/or equivalent education and experience. 
  2. At least six years' of demonstrated supervisory experience of a team that provides direct education and employment services to young people ages 16-24 years with challenges. Proven ability to supervise and support a multidisciplinary team, and a multi-agency team. 
  3. Deep knowledge of equity and social justice principles and practices, and understanding of the effects of place-, race- and policy and system based inequities on marginalized communities.
  4. Technical expertise, and ability to serve as the subject matter expert, in education and employment services for youth/young adults ages 16-24 years with the goal of helping youth complete a secondary credential and move on to post-secondary education.
  5. Ability to multitask and work in stressful situations involving youth with multiple-barriers to success. 
  6. Strong leadership and management skills, including team building and team accountability.  
  7. Demonstrated team building skills with youth and adults.
  8. Demonstrated ability to manage complex federal grants that are outcome based, and ensure program goals are achieved. 
  9. Demonstrated knowledge of and work experience with budget management and program development, specifically in the youth education and employment services.
  10. Demonstrated experience in ensuring program compliance with contract policies, procedures, program requirements, and federal regulations. 
  11. Demonstrated experience in gathering, maintaining, analyzing data and developing formal written reports for professional and community audiences.
  12. Demonstrated ability to develop and maintain collaborative partnerships with stakeholders. 
  13. Demonstrated ability to negotiate Inter-local agreements.
  14. Proficiency in Microsoft Word for Windows, Excel, Access, and Outlook.
  15. Valid Washington State Driver's License or the ability to travel throughout the county in a timely manner.
  16. Willingness to submit to a Washington State Patrol background check.
Preferred Qualifications: 
  1. Knowledge/Experience with the Workforce Innovation and Opportunity Act (WIOA).
  2. Knowledge of the Open Doors program/experience managing an Open Doors program or similar.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

This is a promotional opportunity for current King County DCHS employees. Are you a current King County DCHS employee?
  • Yes
  • No
Please detail your experience providing supervision and leadership to a multi-disciplinary team that provides direct education and employment services to young people ages 16-24 years with challenges to achieving their education and employment goals. List the organization name and dates.
King County has transformed its work on equity and social justice from an initiative to an integrated effort that applies the principle of "fair and just" intentionally in all the county does in order to achieve equitable opportunities for all people and communities. What is the most important equity or social justice issue to you and why?

Required Question