Administrative Specialist II (Inmate Management Services)
- Summary
The Department of Adult and Juvenile Detention (DAJD) is seeking a highly skilled candidate for the Administrative Specialist II position located within Seattle/Kent Detention Facilities. This position is responsible for a wide variety of clerical duties which facilitate the coordination of inmate programming, while providing exceptional customer delivery and support to inmate program staff within the jail. This position will have direct contact with inmates, detainees, defendants, Correctional Officers, and the general public.
The inmate programs section within the Seattle and Kent Detention Facilities Division of DAJD is responsible for overseeing the volunteer and contracted programs which are designed to provide skill building opportunities while connecting participants to agency representatives for coordination of reentry stabilization services.
ABOUT THE DEPARTMENT: The DAJD is a professional and nationally recognized organization that supports safe, vibrant, and healthy communities in partnership with other criminal justice and human service agencies. DAJD operates the largest county jail in the State of Washington, housing an average daily population of more than 1900 inmates.
DAJD encourages people of all backgrounds, cultures and religions to apply, including veterans, people of color, immigrants, refugees, women, LGBTQ, and people with disabilities. DAJD values diversity and is committed to making appropriate accommodations as needed to support diversity as we believe that a diverse workforce is a strong workforce.
DEPARTMENT MISSION: The DAJD contributes to the public safety of the citizens of King County and Washington State by operating safe, secure, and humane detention facilities and community corrections programs, in an innovative and cost-effective manner.
- Job Duties
- Perform clerical functions in a secured environment, including greeting and directing volunteers and contracted professionals, answering multi-line telephone, directing callers accordingly, providing professional and courteous customer service.
- Perform general clerical duties as assigned, including opening, stamping and distributing incoming mail; compose correspondence/memorandums as needed; perform other administrative duties as assigned.
- Perform basic clerical functions, including data entry and retrieval, filing, photocopying, and computer use (primarily MS Word, Excel and Outlook).
- Sort inmate kites and distribute amongst program specific mailboxes.
- Respond to general inmate kite inquiries and provide accurate information to inmates.
- Maintain program records and program files, track and retrieve information as directed.
- Assist in coordination of processing clearance applications.
- Schedule, organize, and coordinate program graduations.
- Assist in distributing and tracking inmate glasses.
- Maintain and create weekly program rosters for all weekly programs.
- Perform other related tasks as assigned and within area and scope of responsibility as needed.
- Experience, Qualifications, Knowledge, Skills
- Possess two (2) years full-time clerical experience which includes:
- one (1) year of experience working in a high volume customer service environment with complex processes and administrative functions; and,
- one (1) year of records maintenance experience.
- Possess a High School Diploma or GED.
- Proficient in Microsoft Office Suite, specifically Word, and Excel.
- Possess experience using general office equipment which includes scanning, copying and faxing documents.
- Possess strong verbal and written communication skills.
MOST COMPETITIVE:
- Intermediate to advanced skill level in Microsoft Office Suite, specifically Word and Excel.
- Possess experience in the criminal justice/corrections field.
- Possess two (2) years full-time clerical experience which includes:
- Supplemental Information
WORK LOCATION/SCHEDULE: This position is in a secure jail setting and may be assigned to either the Seattle Division, King County Correctional Facility in downtown Seattle OR the Kent Division, Maleng Regional Justice Center in Kent. This position will work a 40-hour workweek and is overtime eligible, provisions of the Fair Labor Standards Act. Standard work hours are Monday through Friday, 8:00 a.m. – 4:30 p.m. Schedule assignments are subject to the staffing needs of the department and bargaining unit bidding process as applicable.
UNION MEMBERSHIP: This position is represented by Washington State Council of County and City Employees, Local 21-AD DAJD bargaining unit.
WHO MAY APPLY: This position is open to all qualified candidates. Internal consideration may be given to current DAJD and King County employees. Applicants requesting Veteran's Preference must provide a scanned copy (pdf format) of their DD-214 for this purpose.
HOW TO APPLY: Completion of the entire King County application and supplemental questionnaire is required. Resumes or letter of interest alone will not substitute for full application. Online applications are preferred. To apply, go to: http://www.kingcounty.gov/jobs for assistance with the online application process, please contact NEOGOV (Governmentjobs.com) Customer Support toll free at: 1-877-204-4442.
SELECTION PROCESS: Initial screening will be based upon a review of application materials. The employment history detailed in your application materials must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will NOT proceed to the next steps of the review/selection process. Candidates determined to be most competitive based upon the initial application review will proceed to the next phase of the selection process. The selection process MAY include a written exercise and/or a computer based skills testing to demonstrate writing skills and computer proficiency.
DEPARTMENT CONTACT: Questions regarding this announcement or position may be directed to: Jaclyn P. Smith, DAJD Human Resources Analyst; Phone Number: 206-263-3379; or via e-mail to: jacsmith@kingcounty.gov
SPECIAL REQUIREMENTS: The person selected for this position will be required to complete a thorough background investigation process, including fingerprinting, criminal history check, a lie detection evaluation and reference checks. A valid Washington State Driver's license is required by the time of hire.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 10 paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
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01Have you undergone the background investigation process for employment with the King County Department of Adult and Juvenile Detention within the last two years?
- Yes
- No
02If yes, please specify the approximate date(s) and position(s) for which you previously went through the department's background process. Place "N/A" in the box below if not applicable.03Are you currently, or have you in the past, participated in volunteer activities within a King County Department of Adult and Juvenile Detention facility (Maleng Regional Justice Center, King County Correctional Facility or King County's Juvenile Detention Facility)?- Yes
- No
04All candidates for employment with DAJD must undergo a thorough background investigation process. This process may include a polygraph examination, investigation for criminal activity, traffic records, conviction records, employment and education history, character and reputation in the community, etc. Selected positions may also require psychological testing and evaluation, and a pre-employment general medical physical. Applicants may be rejected for criminal behavior, drug use, or any indications in the areas listed in the "Background Investigation Screening" questionnaire. Are you willing to undergo a background investigation process as described above?- Yes
- No
05The Department of Adult and Juvenile Detention is firmly committed to a drug-free workplace. Employees of the department are prohibited from using illegal drugs. Should you be hired by the Department of Adult and Juvenile Detention, you acknowledge that you will adhere to the department's policies and rules regarding drug use.- Yes
- No
06PLEASE NOTE: A "yes" response to any of the remaining questions may automatically disqualify you from further consideration. Responses will be confirmed and verified in the course of the department's background investigation process. Do you understand that a "yes" response to the remaining questions may automatically disqualify you from further consideration?- Yes
- No
07In the last 3 years, have you illegally used any other controlled substance or other illegal drugs/narcotics? For purposes of this question, illegal drugs/narcotics/controlled substances include, but is not limited to, the following: Cocaine or Crack · Club drugs: Ecstasy, Ketamine, GHB, Rohypnol, or MDMA · Hallucinogens: PCP, Angel dust, Wet, Phencyclidine, LSD, Mushrooms or Psilocybin · Opiates: Opium, Morphine or Heroin · Stimulants: Methamphetamines, Crank, Crystal, Ice, Speed, Glass or Amphetamine · Aerosols: Huffing paint, Nitrous Oxide (Whippits), or Khat- Yes
- No
08In the last 3 years, have you bought, sold, offered to sell, possessed, transported, manufactured, delivered or possess with intent to manufacture or deliver a controlled substance? • Cocaine or crack • Club drugs – Ecstasy, Ketamine, GHB, Rohypnol or MDMA • Hallucinogens – PCP, Angel dust, Wet, Phencyclidine, LSD, Mushrooms or Psilocybin • Opiates – Opium, Morphine or Heroin • Stimulants – Methamphetamines, Crank, Crystal, Ice, Speed, Glass or Amphetamine • Aerosols – Huffing paint or Nitrous Oxide (Whippits), or Khat- Yes
- No
09In the last 3 years, have you been convicted of a domestic violence or a domestic violence-related crime?- Yes
- No
10Have you ever been disciplined in the workplace for sexual, racial, or other harassment or discrimination?- Yes
- No
11If former military, did you receive any discharge other than "Honorable"? If yes, please contact the HR Representative handling this recruitment for information regarding required additional information.- Yes
- No
12The following is a series of supplemental questions designed to assess your job related experience and qualifications. Please note that as part of the screening process, your responses will be reviewed in conjunction with your general application materials. The employment history detailed in your application materials must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process. The general employment application must be completed to include your work history. You are welcome to submit a resume as well; however, failure to provide a detailed work history on the general application may prohibit further consideration. Do you understand that your responses to the supplemental questions for this position must be supported by your general application materials?- Yes
- No
13Please describe in detail how you meet the minimum qualifications for this position. (Full details of your qualifications should be reflected on your completed application). If you do not meet the minimum qualifications, then type "N/A" below.14Please indicate how many years of full-time clerical experience you have.- Less than (2) two years
- Two (2) or more years but less than three (3) years
- Three (3) or more years but less than four (4) years
- Four (4) or more years but less than five (5) years
- Five (5) or more years
15Please indicate your level of proficiency utilizing Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint). Note: A general description for beginner, intermediate and expert proficiency has been provided. Please select the level of proficiency that accurately reflects your skill level.- I do not have experience utilizing Microsoft Office Suite
- Beginner-Able to open, create, save and modify documents
- Intermediate-Create mailing lists and posters in Word, PowerPoint slideshows, Excel formulas and calculations, schedule meetings and create distribution lists in Outlook
- Expert-Create complex databases, formulas, and pivot tables in Excel, analyze data, and customize presentations in PowerPoint
16Please select your highest level of education.- High School Diploma/GED
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Other
- Not applicable
17Do you have experience working in the criminal justice/corrections field?- Yes
- No
18If you answered "Yes" to question 17, then please describe your experience. If you do not have experience in the criminal justice/corrections field, then type "N/A" in the box below.Required Question