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Administrator I

King County Department of Human Resources
Seattle, WA Full-time
Posted on October 9, 2019

The Department of Community and Human Services (DCHS) values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans and those with lived experiences.

The Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, self-reliant and connected to community. 

The Administrator I supervises, trains, mentors, and manages the performance of several administrative staff for large units within DCHS. Successful candidates will have substantial experience in office administration, both internal/external customer service, and prior experience providing direction and delegating work assignments.

Who May Apply: This position is a promotional opportunity for current DCHS staff and is only open to internal DCHS candidates
Work Schedule: This position is scheduled to work 40 hours per week, Monday through Friday, and is overtime eligible with pre-approval from the supervisor. This position is not represented.
Required Materials: Candidates who wish to be considered for this position must submit a complete online King County application and respond to the supplemental questions.

Job Duties

  • Supervise and direct the work of an administrative staff team, including but not limited to monitoring the quantity and quality of work, ensuring deadlines are met, training, arranging for backup coverage when staff are absent, hiring, managing timesheets and attendance, and completing performance evaluations. 
  • Support the Division in the administration of personnel matters, including but not limited to drafting correspondence to staff regarding the conditions of their employment. Work closely with human resources staff to coordinate necessary procedures for hiring new staff and staff termination. 
  • Develop and maintain detailed systems to track various items and ensure your own deadlines and some deadlines of others are met.
  • Identify areas for process improvement and implement changes to improve quality and promote efficiency.
  • Draft, proofread and finalize various documents, including letters, memos and reports, ensuring they conform to Department style guidelines and established procedures, appropriate use of the English language, correct grammar, spelling and punctuation.
  • Manage and update the Website, SharePoint site and general mailbox.
  • Schedule meetings and handle all arrangements associated with meetings (room reservations, equipment, etc.); take and transcribe meeting minutes.
  • Serve as a Purchase Card holder. Place orders, process and reconcile transactions in Oracle.
  • Serve as a Department Records Coordinator. Provide hard copy and electronic file management, and guidance to others, following the records retention schedule and King County records/archiving procedures.
  • Serve as the travel policy lead, including making reservations and reviewing travel packets to assure they comply with Department standards.
  • Troubleshoot technical issues with computers, printers, phones (desk and mobile) and copiers. 
  • Perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

  1. Two or more years' experience supervising or leading a team, ensuring smooth operations, providing direction regarding work assignments, delegating work, ensuring high quality work product and problem solving.
  2. Must have at least five years of administrative support experience.
  3. Experience with LEAN or process improvement and implementing changes as a result.
  4. Experience using Site Core, or an alternative content management system, for Website management.
  5. Intermediate proficiency in using Microsoft Office suite, including intermediate proficiency using SharePoint and OneDrive.
  6. Strong customer service skills in all forms of communication; the ability to work positively within a team environment, maintaining professionalism, patience and etiquette in all encounters.
  7. Ability to identify and prioritize time sensitive matters and respond with a sense of urgency, as needed, while adapting to changes in work load demands.
  8. Proven ability to multi-task and remain organized in a fast paced environment with multiple deadlines and changing priorities; the ability to identify and prioritize time sensitive matters and respond with a sense of urgency, as needed.
  9. Proven skills in analysis and conducting research in order to complete work assignments.
  10. Ability to maintain a high level of security and confidentiality and handle all matters in a highly ethical manner.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being.  Eligible positions receive the following benefits and have access to the following programs:

  • Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 10 paid holidays each year (plus 2 personal holidays)
  • Generous vacation and paid sick leave
  • Paid parental leave, family and medical leaves, and volunteer leave
  • Flexible Spending Account
  • Wellness programs
  • Onsite gyms and activity centers
  • Employee giving program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits please visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy.  If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.  Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE:  Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

This is a special duty opportunity for current DCHS staff. Are you a current DCHS staff member?
  • Yes
  • No
Do you have at least two (2) or more years' experience supervising or leading a team?
  • Yes
  • No
Do you have professional experience providing direction and delegating work assignments to staff?
  • Yes
  • No
Please identify your proficiency in the following programs: MS Office Suite (Word, Outlook, Excel)
  • Beginner
  • Intermediate
  • Expert
  • Beginner
  • Intermediate
  • Expert
  • Beginner
  • Intermediate
  • Expert
King County has transformed its work on equity and social justice from an initiative to an integrated effort that applies the principle of "fair and just" intentionally in all the county does in order to achieve equitable opportunities for all people and communities. What is the most important equity or social justice issue to you and why?

Required Question