Outreach and Recruitment Manager/Program Supervisor II
- Summary
- The Department of Community and Human Services (DCHS) values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans and those with lived experience.
DCHS provides equitable opportunities for people to be healthy, happy, self-reliant, and connected to community.
This position will be responsible for leading the planning and implementation of the strategy for Reconnect to Opportunity, the youth outreach and recruitment function of the King County Reengagement System. The System is a network of programs providing education, training, and employment services to young people 16-24 years old. In King County, over 20,000 young people have dropped out of high school or college and/or are disconnected from employment. These young people need support to identify the right programs and services for them. Reconnect to Opportunity provides information and assistance to young people seeking to enroll in these programs. The Outreach and Recruitment Manager will lead a team of outreach workers to identify young people disconnected from school/work and help them gain access to services/programming that best meets their needs. This person will also be responsible for building relationships in the community and for conducting outreach to opportunity youth. This Special Duty Assignment or Term Limited Temporary (TLT) position is scheduled to end on 12/31/2020.
Who May Apply: DCHS values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.
Required Materials: Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions.
Work Schedule: This position is exempt from the provisions of the Fair Labor Standards Act, and is not eligible for overtime. Typical hours are Monday - Friday 8am-5pm. This position is not represented.
Recruiter: Susan.Churchill@kingcounty.gov - Job Duties
- Develop and implement a regional outreach and recruitment work plan for Reconnect to Opportunity, including strategies related to street outreach as well as partner relationships with community-based organizations and key youth-serving systems (e.g. school districts, libraries, truancy, public health, probation, housing authorities, etc.)
- Develop formal relationships with school district and Reengagement partners to conduct outreach to youth who are dropped out of their schools or are at-risk of dropping out of school
- Select, train, and supervise a team of outreach workers. Lead the team through the implementation of the outreach work plan. Hold team members accountable for reaching referral and enrollment goals
- Collaborate with partners to develop and maintain an up-to-date inventory of education and employment programs in King County including basic eligibility/requirements and services. Keep the suite of tools that the outreach team utilizes organized and updated
- Maintain accurate records (confidential and non-confidential) of all contacts with youth and other partners. Using an Access database, track the number of youth reached and the number of youth referred to services, and enrolled in services. Conduct basic analysis and report results to partners
- Work with students, staff, parents and guardians for the purpose of evaluating situations, solving problems, resolving conflicts, referring to appropriate professionals, and in general support students throughout the reengagement process
- Use social media platforms to promote the services of Reconnect to Opportunity. Maintain the www.reopp.org website and post information/updates to Facebook, Instagram, and other platforms
- Promote youth voice, while leading the team in the implementation of special projects including, but not limited to, producing a podcast and developing future work plans for ReOpp
- Attend team meetings, monthly King County Reengagement Provider Network meetings, King County Opportunity Youth Advisory Group meetings, and community events as needed
- Perform other related duties as assigned that support youth reengaging in educational services
- Experience, Qualifications, Knowledge, Skills
- Bachelors in education, human services, political science, or related field required and/or equivalent combination of education and experience
- At least three years' experience in related employment. Experience with youth outreach and engagement and at least two years in a supervisory role preferred. Experience requirement may be waived for candidates with personal knowledge of education and employment programs for youth/young adults
- Demonstrated experience developing and maintaining effective working relations with a diverse population of youth, youth serving organizations, other staff, community and technical colleges, and community-based organizations
- Demonstrated ability to work collaboratively with internal staff and external partners
- Demonstrated experience developing community outreach strategies
- Ability to effectively manage time to work on multiple tasks in high pressure environment
- Skills to effectively cope with change, shift gears comfortably, and comfortably handle uncertainty
- Strong organization skills and attention to detail
- Ability to supervise and coach young professionals and to build a strong team
- Strong interpersonal and human relations skills, including conflict resolution techniques
- Ability to work in stressful situations involving youth with barriers to success in education and employment
- Effective oral communication and interpersonal skills and the ability to work both independently and as part of a team
- Experience with using social media for outreach preferred
- Ability to communicate clearly and effectively with youth and partners from diverse cultural and socio-economic backgrounds
- Proficiency in the use of computers, with working knowledge of MS Word, Excel, Access, and Outlook
- Valid Washington State Driver's License and willingness to drive personal vehicle for work
- Ability to pass a Washington State Patrol Background check on a post offer/pre-hire basis
King County offers a highly-competitive compensation and benefits package to all eligible employees. These benefits include county-wide paid medical, dental and vision coverage for yourself and all eligible dependents (spouse/state-registered domestic partner and children) who you enroll. Benefit eligible positions include -- Career Service, Career Service Exempt, provisional and term-limited temporary (TLT) employees working 20 hours/week or the equivalent of half-time or greater. These benefits become effective on the first calendar day of the month following the month in which the employee is hired; except if the employee's hire date is the first calendar day of the month, benefits begins on the day of hire.
More information about employee benefits is available on the county's website at: http://www.kingcounty.gov/employees/benefits.aspx
County Paid Benefits Include:
- Health Insurance (choice of several plans)
- Dental Plan
- Vision Plan
- Life Insurance -- lump sum equal to annual base salary
- Accidental Death and Dismemberment (basic and enhanced)
- Basic Long Term Disability (LTD) -- replaces 60% of earnings after 180-day waiting period
- Bus pass and other alternative transportation incentives
- Employee Assistance Program
- Making Life Easier Program
Holidays: 10 paid holidays per year plus 2 additional floating holidays administered through the vacation plan.
Vacation with Pay:
first 6 months of employment)- Beginning of year 6: accrual at 15 days per year
- Beginning of year 9: accrual at 16 days per year
- Beginning of year 11: accrual at 20 days per year
- Beginning of year 17: accrual at 21 days per year
- Beginning of year 18: accrual at 22 days per year
- Beginning of year 19: accrual at 23 days per year
- Beginning of year 20: accrual at 24 days per year
- Beginning of year 21: accrual at 25 days per year
- Beginning of year 22: accrual at 26 days per year
- Beginning of year 23: accrual at 27 days per year
- Beginning of year 24: accrual at 28 days per year
- Beginning of year 25: accrual at 29 days per year
- Beginning of year 26: accrual at 30 days per year
Sick Leave is accumulated at the rate of one day per month. There is no restriction on the amount of sick leave that can be accumulated and carried over to subsequent years. At retirement an employee will be paid 35% of their unused, accumulated sick leave. Non-represented employees and employees in certain bargaining units will receive this benefit as a payment to a VEBA account, which pays for post-retirement health benefits on a pre-tax basis.
Other leaves include:- Bereavement Leave (up to 3 days/year)
- Military Leave
- Family Medical Leave
- King County Medical Leave
- Jury Duty Leave
- Organ Donor Leave
- Executive Leave (for eligible FLSA-exempt employees)
Voluntary Benefits -- available at employee option and at employee expense- Deferred Compensation Plan (no employer match) IRS 457 Plan
- Enhanced Long Term Disability -- reduce waiting period/increase monthly
- benefit
- Additional Life Insurance -- 1 to 4 times your base annual salary for yourself and 50% of your enhanced amount for your spouse/domestic partner; and $10,000 for each child
- Additional Accidental Death and Dismemberment coverage for employee and family
- Credit Union membership
- Flexible Spending Accounts – Health and Dependent Care
- HRA Voluntary Employee Beneficiary Association (VEBA) Trust upon retirement
accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs or official plan documents will prevail.
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01Describe your experience developing and maintaining effective working relationships with diverse populations of youth, youth serving organizations, community and technical colleges, and community based organizations. List the organization name and dates.02King County has transformed its work on equity and social justice from an initiative to an integrated effort that applies the principle of "fair and just" intentionally in all the county does in order to achieve equitable opportunities for all people and communities. What is the most important equity or social justice issue to you and why?
Required Question