Project Program Manager I
- Summary
About The Position:
King County is among the leaders in response to out-of-hospital cardiac arrest with survival being a key measure in determining overall performance of an emergency medical services (EMS) system. This position supports the Division of EMS by conducting regional quality improvement reviews of cardiac arrest cases to provide feedback to EMS system personnel. Cardiac case reviews provide timely feedback to EMS personnel involved in responding to cardiac arrest incidents. Each review gathers information collected from the incident, including 9-1-1 dispatch calls, electrocardiogram (ECG) tracings from public access defibrillators and from EMT/firefighter and paramedic defibrillators. Information is analyzed to identify key performance metrics and is published to the EMS learning management system. This position will also support the King County Cardiac Arrest Surveillance System by reviewing and abstracting data from defibrillator devices and patient care reports.
Candidates are not required to have program-specific experience upon entry into this position. We are looking for highly motivated candidates that will apply critical thinking skills to make decisions independently, while completing complex routine work with high attention to detail. This position reports directly to the Data Retrieval, Evaluation, Assurance, and Management (DREAM) team supervisor (PPM III) of the Regional Quality Improvement Section of the Division of EMS. This position may interact with King County medical program directors and other internal/external stakeholders.
About the EMS Division:
The EMS Division provides the core regional services that are essential to providing the highest quality out-of-hospital emergency care available. These services ensure that hospital patient care is delivered at the same standards across the region, regional policies and practices that reflect the diversity of needs are maintained, and local area service delivery is balanced with centralized interests. In addition to Medic One, EMS regional services consist of medical direction, effective research, and quality assurance, along with community programs, strategic planning, and management of the regional EMS levy fund.
The EMS Division is featured at this web link: http://www.kingcounty.gov/healthservices/health/ems.aspx
Commitment to Equity and Social Justice:
As the only county in the United States named after Martin Luther King Jr, one of the most influential civil rights leaders in our nations' history, King County is a vibrant community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the artistic and social traditions of many cultures. Together, we're changing the way government delivers service and winning national recognition as a model of excellence.
We continue to build on an enduring legacy of shared values of equity and social justice, employee engagement, innovative thinking and continuous improvement. With this commitment, King County has adopted a pro-equity agenda aimed at advancing regional change and is developing the systems and standards necessary to achieve better outcomes for all of our residents, regardless of their race or income. All of these qualities make King County one of the nation's best places to live, work and play.
To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx
Public Health- Seattle & King County values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans.
Job Duties:- Gathers data and prepares cardiac arrest information for internal and external review.
- Listens to and records available 9-1-1 dispatch audio and defibrillator files.
- Compiles all recordings to create a video of the cardiac arrest event from initial EMS system access to end of pre-hospital patient care.
- Annotates videos with quality improvement feedback metrics.
- Publishes videos to the Division of EMS online learning management system.
- Develops and maintains program documentation and training materials to be used by internal and external partners.
- Collaborates with diverse teams (e.g., project/program managers, information technologists, researchers, medical directors, and other healthcare providers) to complete programmatic objectives.
- Coordinates with King County Information Technology department to ensure successful transmission of defibrillators data from King County fire department and paramedic agencies.
- Abstracts and enters data into the cardiac arrest surveillance system using county data dictionaries.
- Performs other duties and tasks as assigned.
Qualifications:- Experience collaborating with diverse teams to successfully complete programmatic objectives.
- Demonstrated ability to learn new software, technology, and/or hardware devices.
- Demonstrated understanding of data collection, quality assurance and improvement, data management, and data validation.
- Demonstrated skill in data abstraction and entry.
- Demonstrated understanding of Health Insurance Portability and Accountability Act (HIPAA) and the Privacy Rule in protecting private health information.
Desired Qualifications:- Demonstrated ability in adapting to changes with technology, resources, and personnel.
- Experience preparing detailed deliverables within short time periods (e.g, within a week).
- Demonstrated skill applying critical thinking to make independent decisions.
- Experience serving as a programmatic lead or subject matter expert within a larger team structure.
Who May Apply: This full-time Career Service position is open to all qualified candidates.
Work Schedule: This position is non-exempt from the provisions of the Fair Labor Standards Act, and is overtime eligible. The regular work week is 40 hours, Monday through Friday and may need occasional evening, weekend, and on-call work.
Contact: If you have questions regarding this job announcement, please contact Nic Horea, Senior Human Resources Analyst at (206)263-8736 or via email at nicolae.horea@kingcounty.gov
Application Process:
The following items are required to be considered for this position:- NEOGOV/Government Jobs online or paper. (Online applications are preferred. However, if you cannot apply online, go to www.kingcounty.gov/jobs for other options.)
- Supplemental questions
- Resume
- A cover letter that summarizes your interest and how you meet the qualifications for this position
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.
Supplemental Information About Employment at Public Health:- Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
- Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
- Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities and working hours.
Necessary Special Requirements:- The selected candidate is required to pass a background investigation.
- Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
- Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing required trainings on time.
Union Affiliation: This position is represented by Protec Local 17 Union.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 10 paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
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01Do you have experience collaborating with diverse teams to successfully complete programmatic objectives?
- Yes
- No
02If you answered "Yes" to Question #1, please describe your experience collaborating with diverse teams to successfully complete programmatic objectives. Include a description of the team and the programmatic objectives and indicate your role in completing the objectives. If you answered "No", put "N/A"03Do you have demonstrated ability in learning new software, technology, and/or hardware devices?- Yes
- No
04If you answered "Yes" to Question #3, please describe your ability in learning new software, technology, and/or hardware devices. List specific types of software, technology, and/or hardware devices that may be applicable to this position (e.g., video editing, learning management systems). If you answered "No", put "N/A"05Do you have demonstrated understanding and experience with abstracting and entering data into databases?- Yes
- No
06If you answered "Yes" to Question #5, please describe your understanding and experience with abstracting and entering data into databases. Include the type of data being abstracted, the process of which it was abstracted, and how you ensured data quality. If you answered "No", put "N/A"Required Question