Project/Program Manager II (Public Disclosure)
- Summary
The Permitting Division of the King County Department of Local Services is recruiting for a Project/Program Manager II (Public Disclosure) who will be responsible for managing Public Record requests and ensuring conformance with legal requirements and King County policies. Duties will include determining disclosure requirements, scoping the extent of research required, and managing the compilation, coordination, review and delivery of record responses.
Our ideal candidate for this position will have a high level of integrity and be able to deliver disclosure responses consistent with legal and policy mandates. This position requires an organized person who is detail oriented, has a drive to produce timely results and a commitment to delivering outstanding customer service.
KING COUNTY COMMITMENT TO EQUITY AND SOCIAL JUSTICE
As the only county in the United States named after Martin Luther King Jr, one of the most influential civil rights leaders in our nation's history, King County is a vibrant community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the artistic and social traditions of many cultures. Together, we're changing the way government delivers service and winning national recognition as a model of excellence.
King County employees provide more than 2 million residents with essential services that make this one of the nation's best places to live, work, play, and raise a family. We continue to build on an enduring legacy of shared values of equity and social justice, employee engagement, innovative thinking, and continuous improvement. With this commitment, King County has adopted a pro-equity agenda aimed at advancing regional change and is developing the systems and standards necessary to achieve better outcomes for all of our residents, regardless of their race or income.
ABOUT THE DEPARTMENT
King County is the local service provider for roughly a quarter-million people who live in unincorporated parts of the county. If all of these residents lived together in a single city, it would be the second-largest city in the state. The population of our urban unincorporated areas is three-to-four times more diverse than those of our rural unincorporated areas in terms of race, language spoken, and income. The Department of Local Services includes a Director's Office, a Community Service Areas group, a Road Services Division, and a Permitting Division. It provides a single point of accountability for delivery of local services to all unincorporated areas in King County.
- Job Duties
- Process, complete and respond to a high volume of public records act requests made under the Washington State Public Records Act (RCW 42.56) and King County Executive Branch Public Records Act Procedures.
- Develop effective working relationships with each requestor to clarify requests and provide timely and efficient responses.
- Coordinate the collection of responsive documents.
- Perform analysis and review of information to determine whether documents are responsive to the request for records.
- Monitor, organize, and track the timeliness of the department's response to Public Records Act request to assure compliance with all requirements under its provisions.
- Efficiently and accurately redact or exempt information as necessary according to applicable laws and standards
- Respond to inquiries in a timely manner; keep requestors up-to-date and informed on the progress of their requests.
- Provide exceptional service to walk-in customers seeking records information.
- Work collaboratively with King County Prosecuting Attorney's Office to establish/maintain legal holds and collection of records in response to litigation discovery requests.
- Develop and conduct training about Public Records Act requests.
- Serve as liaison with department management and other stakeholders as necessary.
- Analyze processes and provide constructive feedback for improved customer service and departmental efficiencies.
- Communicate on the job in ways that reflect well upon King County, the County Executive, the department, and the incumbent.
- Efficiently and effectively manage individual work time to meet a fluctuating work load and daily assignments.
- Exhibit and support a culture of superior customer service; work with others in the department, including supervisors, to help solve customer issues while maintaining positive customer relations.
- Scrupulously honor commitments made to customers and others.
- Perform other projects and duties as assigned.
- Experience, Qualifications, Knowledge, Skills
- Current working knowledge of the Washington State Public Records Act.
- Demonstrated success in coordinating, managing, and responding to a high volume of public records request made per the Washington State Public Records Act.
- Knowledge of records management practices and record retention techniques and principles.
- Highly developed organizational skills with strong attention to detail and thoroughness.
- Demonstrated experience gathering, manipulating, and using data.
- Proficiency in Microsoft Office suite applications (Word, Outlook, and Excel)
- Demonstrated ability to work independently with little supervision.
- Demonstrated ability to multi-task and work efficiently in a fast-paced environment with short turn-around timelines.
- Customer focused work ethic with highly developed written and oral communication skills.
- Demonstrated skills working effectively as a team member to coordinate the accomplishment of tasks and assignments.
- Skill in working with a variety of individuals from diverse backgrounds.
MOST COMPETITIVE CANDIDATES WILL POSSESS:
- Bachelor's degree in Public Administration, Records Management, Business Administration, or related field; and three or more years of experience responding to or coordinating responses to public records act requests made per the Washington State Public Records Act; or any combination of experience/education/training that provides the required knowledge, skills, and abilities to perform the work.
- WAPRO Certified Public Records Officer
- Five or more years of experience responding to or coordinating responses to public records requests made per the Washington State Public Records Act.
- Supplemental Information
WHO MAY APPLY:
This recruitment is open to all qualified applicants and may be used to fill full-time current and/or future special duty, term-limited temporary and career service positions in our Division. Special duty applicants must have approval from their current supervisor to accept the assignment.
WORK SCHEDULE:
This position is nonexempt from the provisions of the Fair Labor Standards Act, and is overtime eligible. The regular workweek is full-time 40 hours, 7:00 AM to 4:00 PM, Monday through Friday.
NECESSARY REQUIREMENTS: The position is moderately active and includes bending, stooping, lifting, and carrying. Candidate must be physically able to move and lift 40 lbs.
UNION MEMBERSHIP: The position is represented by the PROTEC 17A.
FORMS AND MATERIALS:
An online employment application, resume, and cover letter.
SELECTION PROCESS:
Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Reference checks and record reviews will also be conducted. Those applicants who pass the initial screening will be invited to interview.
- First Round interviews will be on October 11, 2019
- Second interviews will be on October 18, 2019
Theresa Reynolds
Senior Human Resource Analyst
206-477-0380
theresa.reynolds@kingcounty.gov
King County values diverse perspectives, life experiences, and differences. The Department of Local Services encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans. We are committed to being equitable and fair in providing equal access to opportunities for all.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 10 paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
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