Security Screener
- Summary
- For application instructions and requirements, specific to Sheriff Office positions, please visit Civil Service Application Requirements.
The Security Screener position is a great opportunity to become part of the King County Sheriff's Office team! If you have a passion for customer service, public service, public safety, and working in a team environment, where every day brings new challenges, this may be the job for you. Security Screeners are tasked with the important role of keeping the building occupants safe, while establishing the tone of everyone's visit.
This position is a civil service position, for information regarding King County Civil Service Rules you can access these rules at Civil Service Rules.
CONTACT INFORMATION: For questions regarding this posting, please contact Brannon Mark at 206-263-1885 or by email at bmark@kingcounty.gov.
WORK SCHEDULE: This position is not exempt from the provisions of the Fair Labor Standards Act, and is overtime eligible with prior approval. Typical work hours are 40 hours per week, Monday through Friday. Multiple shifts occur within 6:00 AM - 5:00 PM and locations vary across King County facilities. Incumbents must be able to fill various shifts and locations as needed. Additional hours may be available upon supervisor's approval.WHO MAY APPLY: By State law, applicants for Civil Service positions must be United States citizens or Legal Permanent Resident who are able to read and write the English language and meet the required background qualifications for employment with King County Sheriff's Office. Please be sure to review the list of automatic disqualifiers for employment with the King County Sheriff's Office.
The following materials are required for consideration:- A complete Government Jobs online application - may not say "see resume";
- Complete responses to the supplemental questionnaire;
- Letter of Interest (cover letter) briefly summarize your skills and why you are interested in the position of Security Screener with King County Sheriff's Office.
- Job Duties
- Candidates must be able to demonstrate a desire to serve the public and work with diverse populations. Competitive candidates will have the experience or ability to execute the following duties:
- Operate electronic walk-through metal detectors and hand-held metal detectors, police portable radios, fire extinguishers during emergencies, x-ray machine to screen handbags/briefcases and other parcels for prohibited items;
- Perform visual searches of bags, briefcases and other carry-in items for prohibited items;
- Use interpersonal skills and directive behaviors, when needed, to ensure the security screening procedures are followed by all individuals;
- Assess situations, call for assistance from security staff and/or local police when needed, respond to requests for first aid;
- Interact and communicate with the general public, including those with limited or non-speaking English proficiency, individuals who may be confrontational and/or argumentative, provide? information, direction, and assistance to the public;
- Prepare and maintain legible activity logs;
- Perform other duties as assigned.
- Experience, Qualifications, Knowledge, Skills
Demonstrated proficiency in communicating with diverse people using the following skills and abilities:
- Interpersonal and professional communication skills (both oral and written), including the ability to write clear and accurate activity logs, incident reports and related documents, remain calm under stress and in emergency situations, deal effectively with the public in emotional and confrontational situations;
- Demonstrated aptitude for detecting potential problems and preventing escalation;
- Ability to verbally describe procedures, articles and events and express ideas effectively and clearly;
- Ability to successfully complete training in the effective and safe operation of screening devices;
- Skill in directing the public during emergency situations;
- Experience in providing and delivering consistent and effective customer service;
- Experience and skill in responding to people of varied ethnic and social backgrounds, including those who may suffer from mental, emotional or physical disabilities;
- Able to use computer software applications including Microsoft Office 2007;
- Skill in establishing and maintaining effective, cooperative working relationships with security and police staff and other county employees;
- Must successfully complete First Aid and CPR training.
Highly Desirable Qualifications:- One or more years in a customer facing service position;
- Knowledge of appropriate methods for operating security screening equipment and properly identifying prohibited items;
- Experience working in a security role.
NECESSARY SPECIAL REQUIREMENTS:- With or without reasonable accommodation, the physical and mental requirements of this position include; frequent sitting, standing and walking, which may be required for long periods of time and exposure to various temperature changes near building entrances.
- Must successfully complete First Aid and CPR training.
- Supplemental Information
General Timeframe: Applications will be reviewed upon closing date. Candidates who meet the minimum qualifications will be notified of next steps in the recruiting process. The timeframe and order of this recruitment is provided below. Please note that dates are subject to change based on resource availability.
APPLICATIONS RECEIVED BY JULY 1, 2019Technical/Written Exam: July 9, 10 and 15, 2019
Candidates need only attend one session. All technical exams require in-person attendance. There is no out of state testing available.
Oral Board (interview) Exam: July 30 & 31, 2019 and August 1 & 2, 2019
Candidates who pass the technical exam will be invited to the Oral Board interview.
APPLICATIONS RECEIVED AFTER JULY 1, 2019 WILL BE REVIEWED AND CONSIDERED FOR AUGUST TEST SESSIONS - DATE TO BE DETERMINED.
UNION MEMBERSHIP: This position is represented by the International Brotherhood of Teamsters, Local 117.
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 10 paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
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01You must be a current US Citizen or Legal Permanent Resident to apply for civil service positions with the King County Sheriff's Office. Are you now a United States citizen?
- Yes
- No
02Can you read, write and speak the English language?- Yes
- No
03The King County Sheriff's Office maintains a list of automatic disqualifiers for employment. This list can be accessed by clicking on this link Automatic Disqualifiers. Please review the disqualifiers and respond to the following question before proceeding. Do you certify that based on your review of the automatic disqualifiers that you are qualified for employment with the King County Sheriff's Office? Note - This information will be verified prior to scheduling an oral board interview.- Yes
- No
04The background of all King County Sheriff's Office employees and applicants are thoroughly checked. The required background investigation will review and evaluate driving records, criminal records, employment histories, military records, personal and employment references, and related information. A polygraph examination is also required. Are you willing to undergo a background investigation and polygraph examination as part of the employment process?- Yes
- No
05The application for this position requires a cover letter describing your skills and why you are interested in this position. Did you include a cover letter for the Security Screener position?- Yes
- No
06Incumbents for this position must be able to work at any location or rotate their work location at any one of the King County Sheriff's Office work sites throughout King County (including all King County District Court locations, King County Courthouse, Youth Services Center, and the ITA Health Court located in Seattle, Regional Justice Center in Kent. Are you able and willing to be assigned to work at any one of these locations with minimum notice?- Yes
- No
07The following statement is designed to help you assess whether you would be suited to a career as a Security Screener. "I am willing to adhere to established protocols, procedures, rules and regulations that are part of the work environment."- Yes
- No
08The following statement is designed to help you assess whether you would be suited to a career as a Security Screener. "I am willing to respect the chain of command in a paramilitary work environment."- Yes
- No
09The following statement is designed to help you assess whether you would be suited to a career as a Security Screener. "I am willing and able to sustain long periods of time restricted to my workstation."- Yes
- No
10Security Screeners will have direct public contact. Are you able and willing to provide customer service to a diverse population who may be under stress or difficult to communicate with? Situations include, but are not limited to; working with individuals who are not sure what information they want or need - who may be angry, frustrated or impatient - persons who may be difficult to understand and/or may speak limited or no English.- Yes
- No
11Briefly summarize how you would provide quality customer service as a Security Screener. Specifically how you would effectively communicate with and enlist cooperation from diverse individuals, including those with limited English proficiency.12Summarize the personal traits or experience you possess that would enable you to effectively direct the public to safety and/or convey instructions during unusual occurrences such as fires, public demonstrations, power outages and other emergency situations.13What does your professional experience include? Please check all that apply.- Strong verbal communication skills with ability to express thoughts and ideas effectively.
- Demonstrated ability to work as a team member; establish and maintain effective working relationships.
- Demonstrated ability to maintain a professional demeanor and provide reliable and timely customer service.
- Demonstrated ability to maintain confidentiality.
14Do you have previous experience working in a law enforcement agency or public safety organization?- Yes
- No
15Successful candidates for this position will be required to undergo and pass a pre-employment physical on conditional offer upon hire. Please acknowledge that you have read and understand this statement.- Yes
- No
16All information in your application, including your answers to the supplemental questions, will be confirmed in the course of the required background investigation and polygraph examination. Have you been completely honest with us when completing your application for employment and this questionnaire?- Yes
- No
Required Question