Social Services Professional - Veteran's Program
King County
Auburn, WA
Full-time
Social Service
Posted on December 14, 2019
- Summary
- The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.
The Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, self-reliant and connected to community.
The Social Services Professional joins the King County Veterans Program (KCVP) to provide comprehensive services including assessment, counseling, guidance and supportive services to eligible veterans and their family members. This posting may be used to fill other similar Social Services Professional positions within KCVP.
WHO MAY APPLY: This position is open to all candidates who feel they meet the minimum qualifications.
REQUIRED MATERIALS: Candidates who wish to be considered for this position must submit a complete online King County application and respond to the supplemental questions.
WORK SCHEDULE/CONDITIONS: This position is eligible for overtime (nonexempt) with supervisory preapproval. The typical work week is normally Monday through Friday, 8:00 a.m. to 5:00 p.m. This position is represented by PSEU local #519.
RECRUITER: Susan Churchill: susan.churchill@kingcounty.gov - Job Duties
- Determine client eligibility for various Veteran programs and other social service programs according to complex local, state, and federal regulations. Complete extensive eligibility documentation.
- Complete the Veteran's program assessment tool for barriers to employment, housing, benefits and productive living.
- Assist Veterans in finding and keeping employment through comprehensive planning, job search training, placement and retention services.
- Assist Veterans in finding and/or keeping housing through comprehensive planning, housing search, coordination with housing systems and partners, and arranging transport for clients to various locations in support of housing plans.
- Provide counseling services, case management and planning to include individual treatment plans, location of adequate housing, referral and coordination of services with appropriate community resources. Prepare financial vouchers.
- Develop and maintain effective working relationships with Veterans. Mediate, problem-solve, advocate and coordinate individual services for Veterans and their families.
- Attend community meetings and participate as a representative of the Veterans Program to facilitate recruiting and outreach activities in surrounding communities.
- Develop and maintain strong working relationships with the Veteran service delivery community, community-based organizations, training and employment institutions such as WorkSource, State agencies such as DSHS and ESD, housing programs such as SSVF, LIHI, CCS, and HUD/VASH, Federal agencies such as the VARO and VAMC, and Veterans Service Organizations.
- Perform other related duties as assigned.
- Experience, Qualifications, Knowledge, Skills
Successful candidates for this position will have:
- Bachelors Degree in social work or related field and at least two years recent social work/case management experience. Qualifying work experience may substitute year for year of education. Recent experience with adults presenting multiple and complex problems requiring multiple system involvement for resolution.
- Knowledge of federal and state laws pertaining to the rights, privileges, and benefits for veterans and other military personnel and their dependents and beneficiaries; and services provided by Veteran's Affairs and other veterans' organizations.
- Demonstrated ability to complete eligibility and assessment tools within the context of complex regulations and definitions to complete extensive technical documentation for case notes and claims, in a legible manner that can be read and understood by others.
- Demonstrated experience developing housing plans and matching clients with appropriate housing. Experience with housing searches, application completion, client transport, home visits, etc.
- Demonstrated experience assisting clients find and keep employment through comprehensive planning, job search training; placement and retention services.
- Demonstrated ability and experience in developing and maintaining effective working relationships with community-based organizations, community service providers, training institutions, employers, clients, and staff.
- Demonstrated ability to engage and motivate Veteran clients from diverse backgrounds and recognize and overcome attitudes or emotions that hinder effective communication in order to secure information and facilitate the client's ability to develop and attain personal goals.
- Demonstrated ability to effectively advocate for services on clients behalf, including mediation when other problems are present.
- Demonstrated ability to perform community outreach and recruitment activities in a leadership or expert capacity, and communicate program goals.
- Demonstrated ability to work independently and as part of a team in order to facilitate comprehensive program solutions.
- Demonstrated ability and willingness to work with at-risk, sometimes aggressive, and/or homeless clients.
- Proficiency in the use of personal computers, with working knowledge of MS Word, MS Excel, database programs, Internet and Outlook.
- Valid Washington State Driver's License or the ability to travel around the county in a timely manner.
- Must be able to pass a Washington State Patrol Background Check on a post offer/pre hire basis.
- Recent experience working with Veterans and within the Veteran community
- In-depth knowledge of the Veteran systems at the federal, state and local level
- Knowledge of federal and state laws pertaining to the rights, privileges, and benefits for Veterans and other military personnel and their dependents
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
- Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
- Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
- Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
- Transportation program and ORCA transit pass
- 10 paid holidays each year (plus 2 personal holidays)
- Generous vacation and paid sick leave
- Paid parental leave, family and medical leaves, and volunteer leave
- Flexible Spending Account
- Wellness programs
- Onsite gyms and activity centers
- Employee giving program
- Employee assistance programs
- Flexible schedules and telecommuting options, depending on position
- Training and career development programs
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
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01Do you have at least two years of recent social work/case management experience?
- Yes
- No
02Please describe your experience working with Veterans and within the Veteran community, as well as with other adults presenting multiple and complex problems requiring multiple system involvement for resolution. Indicate when and where your experience was obtained.03Describe your knowledge of federal and state laws pertaining to the rights, privileges, and benefits for veterans and other military personnel and their dependents and beneficiaries, and services provided by Veterans Affairs and other veteran organizations. Indicate when and where you gained this knowledge.04Indicate when and where you obtained experience using eligibility and assessment tools within the context of complex regulations and definitions to complete extensive technical documentation for case notes that can be easily understood by others.05Are you willing and able to work with at-risk, and/or sometimes aggressive clients? Describe your de-escalation experience for use in such situations.06King County has transformed its work on equity and social justice from an initiative to an integrated effort that applies the principle of "fair and just" intentionally in all the county does in order to achieve equitable opportunities for all people and communities. What is the most important equity or social justice issue to you and why?Required Question