Housing Case Managers

Opportunity Council   Bellingham, WA   Full-time     Social Service
Posted on June 2, 2022
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Housing Case Managers

Interested in making a difference in your community while building a career?

Join our team and help us provide housing stability to individuals and families in Western Washington!


The Opportunity Council is a private, non-profit Community Action Agency serving homeless and low-income families and individuals. Our mission is to help people improve their lives through education, support, and direct assistance while advocating for just and equitable communities. For over 50 years we have offered a broad scope of services that range from addressing immediate and crisis-oriented needs (food, emergency shelter, eviction-prevention) to longer-term programs that promote self-sufficiency in our community (early childhood education, home weatherization).


At the Opportunity Council, we operate under a core set of values that include collaboration, respect, integrity, passion, and learning. We are committed to integrating diversity, equity, and inclusion within every aspect of our organization; from the services we offer in the community to the work environment we foster for our employees. To learn more about us and our work, visit our website: www.oppco.org 


Our Housing Case Managers provide direct case management services to individuals and families who are homeless or at risk of becoming homeless, focusing on helping them achieve housing stability. We use Housing First, Harm-Reduction and Trauma-Informed models of case management that is client driven, solution focused and facilitates change and movement toward self-sufficiency. We frequently provide support to households living with mental health conditions and/or substance use disorders. Specific duties may include, but are not limited to home visits, intakes, the tracking of services, and assisting in program development.

Case managers are assigned to specific housing programs and manage client intake, home visits, and services needed and used by program participants. We are currently hiring for positions in the following housing programs:

  • Housing and Essential Needs (HEN) – serving single individuals with short-term housing subsidy
  • Housing Student Stability Program (HSSP) – serving at-risk or homeless families with children in Whatcom county school districts
  • Family Rapid Rehousing – serving families with children with short-term housing subsidy
  • Family Motels – serving families with children in emergency motel shelter
  • Family Housing Pool/Diversion – serving families with children awaiting program referrals

Our Housing Case Manager positions are full-time on-site in our Bellingham office with frequent off-site visits to local client locations. After an introductory period on a regular, 8:00 am – 5:00 pm, Monday through Friday schedule, our Housing Case Managers have the option to work more flexible hours: 

  • Flex: Monday-Thursday 7:30-5pm (9 hrs), Friday 8am-12pm (4 hours)
  • Compressed: Four 10 hour shifts 7am-5:30pm, with Mondays or Fridays off

Remote work options are available once Housing Case Managers can work independently and are fully proficient in their work duties.


Housing Case Managers with limited previous experience have a starting salary of $21.00/hour. Prior, relevant experience may qualify applicants to begin at a higher starting salary. Housing Case Managers receive annual performance-based and cost-of-living salary increases subject to departmental funding. Our benefits package includes:

  • Generous PTO, including 3 weeks of vacation leave
  • Wellness leave
  • Health & Wellness programs
  • 403(b) Retirement plan with employer contribution
  • Employee traditional and HSA health care plans
  • Dental and vision plans
  • Life insurance, long-term disability, and long-term care
  • Critical illness insurance
  • Personal legal services assistance

Many of our benefits programs are voluntary for employees.


  1. Bachelor’s degree in Human Services, Psychology, Sociology, or another related field, or equivalent education and experience.
  2. Professional experience in a social services setting, particularly in case management, is preferred but not required.
  3. Experience working with persons and/or families experiencing homelessness or at-risk of becoming homeless is preferred but not required.
  4. Experience working with persons living with mental illness or substance use disorders is preferred but not required.


Prior to the first day of employment with Opportunity Council, new Housing Case Managers must have a valid Washington State Driver’s License or be in the process of acquiring one; submit a driving abstract if requested; and have a sufficiently good driving record to enable them to drive agency vehicles for work purposes. *In accordance with WA State Proclamation 21-14, Opportunity Council requires all employees to be fully vaccinated against COVID-19 prior to start of employment.

Live in a community consistently rated as one of the most desirable in the USA! Nestled on Bellingham Bay at the foot of the Cascade Mountains just a short distance from Seattle, Vancouver, BC, and the San Juan Islands, Bellingham is home to over 80,000 people and surrounded by several charming small towns.

Enjoy all the area has to offer:
* Recreational & Outdoor Activities (Hiking, Biking, Skiing, Snow Boarding, Fishing, Sailing, Kayaking, & Camping)
* Excellent Schools (University, Community College, Technical School, & Outstanding K-12 Educational System)
* Small Town or City Living (Unique Shops, Local Festivals, Farmers Markets, Berry Picking, & Community Events)
* Cultural Activities (Theater, Music, Independent Films, Museums, Art Studios, & Diverse Local Restaurants)

For full job description and to apply please visit: https://www.oppco.org/careers/

We strongly encourage people of color, LGBTQIA+ individuals, Veterans, and people with disabilities to apply. Our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We are proud to be an Equal Employment Opportunity employer and do not permit discrimination based on creed, color, national origin, gender, gender expression or identity, sexual orientation, religion, marital status, family status, pregnancy, military or protected veteran status, age, genetic status, and/or physical, mental or sensory disability, use of a service animal, and any other status protected by federal, state, or local law.