Pierce Transit

Lakewood , WA
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Risk Manager #18056

Pierce Transit
Lakewood, WA Contract
Posted on January 24, 2019

Risk Manager

Salary: $106,558.00 - $159,848.00 Annually

Location: Lakewood, WA

Job Type: Full-time

Department: Administration

Job Number: 18056

Closing: Continuous


Pierce Transit is dedicated to fulfilling the mission of improving the quality of life in our community by providing safe, reliable, innovative, and useful transportation services that are locally based and regionally connected.

We are conducting a national search for a seasoned, knowledgeable and well rounded risk professional. The individual we are seeking is a proven leader with exceptional communication skills and a track record of success in risk program management. The person selected will manage a small but dynamic team located at our headquarters in Lakewood, Washington.

As an award winning transit provider, our organization understands the importance of bringing in the right talent, especially for key leadership roles. The candidate we are seeking has a deep understanding of the importance of taking a holistic approach to the agency's exposure to risk. They will embody our values to include being innovative, driven, and responsible, and will be committed to our Strategic Priorities:

Customer Focused:  Provide transportation services that meet our current and potential customers' needs.
Culture of Excellence:  Develop a culture which fosters safety, collaboration, data-driven decisions and innovation.
Financially Responsible:  Act with financial accountability and transparency as stewards of the public trust.
Dedicated Employee:  Attract, cultivate, and maintain an engaged workforce.

Reporting to the Executive Director of Administration, this position leads in the development of Risk Departmental goals and objectives:

  • Oversees insurance, self-insurance, claims settlement, workers' compensation and Title VI. 
  • Coaches, supports and leads staff to include the delivery of meaningful performance evaluations, coordinating training and implementing hiring, discipline and termination procedures.
  • Advises Agency leadership on issues and policies as related to risk.
  • Provides oversight and evaluates service delivery methods and business processes.
  • Prepares, reviews and presents reports, analysis, informational updates and special projects.
  • Attends and participates in professional group meetings and stays abreast of trends, technology, and innovations in the field of risk.

Essential Functions

The following functions are not intended to serve as a comprehensive list of all duties performed  in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

  1. Manages Claims Administration to include: management, selection, discipline, supervision, development and training of assigned staff; develops strategies for administering and resolving claims that are consistent with Agency values;
  2. Selects, awards, and monitors vendor contracts;
  3. Prepares, reviews, interprets, and analyzes a variety of information, data and reports;
  4. Provides advice and counsel, and makes recommendations in alignment with organizational strategies;
  5. Manages assigned budget; monitors and controls expenditures;
  6. Manages Loss Control & Prevention to include: establishes an Agency-wide structure for integrated risk management (IRM), where loss data is collected and maintained, line managers and executives understand risks, and the Agency works cross-functionally to reduce losses;
  7. Assures general Agency compliance with local, state, and federal requirements on workers' compensation, insurance and tort liability, ADA and Title VI of the Civil Rights Act;
  8. Assures specific compliance with FTA regulations related to paratransit service;
  9. Reviews, analyzes, and advises the Agency regarding proposed local, state, and federal legislation and court decisions related to insurance, public municipal liability, safety, workers' compensation, ADA, and Civil Rights;
  10. Provides technical advice to the Agency regarding risk, insurance, and contractual risk transfer;
  11. Manages Insurance and Risk to include: mitigates Agency-wide risks through the use of self-insurance funds, risk pool memberships, or commercial policies;
  12. Reviews Agency contracts and agreements for risk transfer and insurance provisions that adequately protect Agency assets;
  13. Files and justifies 1st party claims for insurance coverage;
  14. Represents the Agency in risk pool governance, protects Agency interests in the Pool and ensures sound financial stewardship of Pool resources;
  15. Manages Title VI program and serves as the FTA point of contact;
  16. Demonstrates regular and predictable attendance;
  17. Performs other related duties as assigned.


Knowledge of and skill in applying:

  • Applicable Federal, State, and local laws, rules, regulations, codes and/or statutes;
  • Managerial principles;
  • Risk management and insurance theories and principles;
  • Negligence theories and defenses and subrogation;
  • Principles and practices of workers' compensation liability analysis and indemnification;
  • Principles of training and supervision;
  • Policy and procedure development practices;
  • Research methods;
  • Budgeting principles;
  • Reporting and record-keeping techniques;
  • Public relations principles;
  • Modern office equipment.

Skill in and ability to:

  • Managing and administering programs, services, and operation;
  • Developing, evaluating, recommending and implementing processes and procedures;
  • Mentoring staff;
  • Developing and managing a budget;
  • Strategic thinking and tactical planning;
  • Negotiating and consensus building;
  • Monitoring and ensuring regulatory compliance;
  • Adapting to rapidly changing environments;
  • Conduct research;
  • Analyzing complex information and solving problems;
  • Coordinating and executing multiple tasks;
  • Analyzing processes and making recommendations for improvement;
  • Utilizing a computer and relevant software applications;
  • Establishing effective and cooperative working relationships with others.

Minimum Qualifications:

  • Bachelor's Degree in Business Administration, Economics or a related field and
  • Five (5) years of increasingly responsible experience in insurance and risk management in a lead or supervisor capacity to include workers' compensation, tort, insurance, disability and civil rights;


  • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.


  • Risk management experience in a public sector setting.
  • Risk management experience within the transit industry.
  • Specific training and/or certifications related to risk management.

Education Requirements
Any required education must come from an accredited college or university whose accreditation is recognized by the U S Department of Education or the Council for Higher Education Accreditation (CHEA) or foreign equivalent.

Pierce Transit Is An Equal Employment Opportunity Employer
Pierce Transit has a strong commitment to the community we serve and our employees. As an equal opportunity employer, we strive to have a workforce that reflects the community we serve. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Pierce Transit's Equal Employment Opportunity (EEO) policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.