Desktop Technician
Desktop Technician
The Puget Sound Educational Service District (PSESD) seeks a Desktop Technician to manage the imaging, maintenance, troubleshooting and repair of user systems including desktops, laptops, tablets, network peripherals, and related devices. The Desktop Technician maintains primary responsibility for the configuration, operation, maintenance and support of desktop systems and software, provides troubleshooting and support for common ESD software applications, and assists users in identifying compatible technology purchases.
PSESD is one of nine regional educational agencies serving school districts, charter schools and state-approved private schools in Washington. Educational Service Districts, created by the legislature, are an essential regional delivery system for early learning and K-12 services in the state. PSESD is committed to cultivating and fostering a diverse workforce that mirrors that of the diverse students and families it serves and encourages all candidates meeting the minimum qualifications to apply.
Minimum Qualifications:
- Community college and/or vocational school degree with study in job-related area (High School Diploma/GED with job related experience can substitute for this requirement)
- A+ Microsoft Desktop Technician, or similar certification
- Experience providing first-level support for workstations and VoIP phones, including PC hardware and software setup, repair and maintenance.
Preferred Qualifications: (Cover letter and/or resume should specifically address any experience meeting the preferred qualifications)
- Experience supporting users and network devices in an enterprise environment
- Experience with mass imaging systems for computer deployment
- Experience with support and management of MacOS devices
Based in Renton, Washington.
- Schedule: Full-time, year round.
- Salary: $46,498-$53,923/year (Band B). Salary offers consider candidate qualifications, experience, and internal equity.
- Excellent benefits and retirement package; 24 annual leave days per year, 12 sick days, 11 paid holidays, participation in Washington State Department of Retirement System, subsidized ORCA card, and the opportunity to work in a highly engaged, customer-centric environment.
PSESD strives to have a diverse workforce and encourages all candidates meeting the minimum qualifications to apply.
PSESD is committed to non-discrimination in all aspects of its education programs and employment practices. The agency prohibits discrimination in all aspects of its education programs and employment practices against any employee, applicant, student, intern or volunteer because of sex, race, creed, color, national origin, language, immigrant, refugee, sexual orientation including gender expression or identity, pregnancy, marital status, religion, age, veteran or military status, physical, sensory, or mental disability or the use of a trained dog guide or service animal by a person with a disability. It is the policy of the Puget Sound Educational Service District (PSESD) to employ persons on the basis of experience, training and merit, and to provide equal access of agency facilities to designated youth groups. Puget Sound ESD complies with applicable federal, state, and local laws as may pertain thereto. The administrator for Human Resources and Organizational Development will serve as the compliance officer for this policy and also serves as the Title IX/RCW 28A.640 Officer and Section 504 Coordinator.