Case Manager-Long-Term Care & Aging

Snohomish County Human Services Department   Everett, WA   Full-time     Social Service
Posted on January 20, 2023
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Case Manager-Long-Term Care & Aging

Salary $60,804.72 - $73,842.60 Annually

Location Everett, WA

Job Type Full-Time

Department Human Services

Job Number 2023-00855

Division Human Services Long Term Care and Aging Closing Continuous 


We have two opportunities to join our Long-Term Care & Aging team.

Snohomish County Human Services is hiring for a qualified individual to coordinate long term services and supports for elderly and disabled individuals to prevent institutionalization and help them maintain living independently in the community. Our goal is to assist individuals to access the necessary services and advocate for them as needed.  
This position supports programs and services offered through the Long-Term Care & Aging Unit, including the Medicaid Transformation Demonstration (MTD) program, the Family Caregiver Support Program (FCSP), the Kinship Caregiver Support Program (KCSP), and a hospital Care Transitions (CT) program.

About You:
You have a desire to provide in-home care services to elderly and disabled adults, so they may live independently in the community.   You will help individuals develop a service plan to increase their quality of life and prevent institutionalization.  

Position Purpose:
To assist elderly and disabled adults to obtain and effectively use necessary support services designed to achieve and maintain the maximum level of health and independence of which they are capable. The Case Manager maintains ongoing contact with clients and will assess their needs annually and as needed to develop a plan to live independently.  

To Be Considered:
Applicants must electronically submit an application through Snohomish County’s NeoGov site by 11:50 p.m. on the closing date. A resume and cover letter are required, along with a copy of your driver's license.  When your application is complete, verify the information and make sure there is nothing missing. Be sure to verify your education and/or experience comply with the minimum requirements section of this posting. Click on APPLY & SUBMIT and then click on CHECK APPLICATION STATUS. If you have problems with your application, please contact NeoGov Application Support at 855-524-5627.

About Human Services:
Human Service Department mission is to help all person meet their basic needs and develop their potential by providing timely, effective human services and building community.

The Human Services Department includes 230 diverse, friendly and dedicated employees who benefit from outstanding benefits and competitive wages.  Employees are appreciated and have the opportunity to make a real difference in our community. Snohomish County is thriving and is a great place to live, work, play, and raise a family. We strive to not only provide a meaningful job, but a life-long career at Snohomish County.


To assist functionally impaired adults to obtain and effectively use necessary support services designed to achieve and maintain the maximum level of health and independence of which they are capable. The Case Manager maintains ongoing contact with clients to enable a prompt response to changes in the person's living environment.

Job Duties


  1. Conducts a comprehensive assessment to determine client assets, deficits and needs in psycho social and health areas and to determine the need for case management services.
  2. Develops and implements a service plan listing services recommended and describing the division of tasks between the Case Manager, support network and client; ensures client is referred successfully to all resources listed in the plan and follow up to see that resources are obtained in a timely manner, appropriate to need.
  3. Reviews the service plan to document significant changes in the client's condition or situation and whether resources are appropriately meeting need; works with community contacts to ensure coordinated service delivery.
  4. Provides termination planning when the client's support systems are operating adequately to meet client need or the client no longer meets case management target population criteria.
  5. Maintains accurate, up to date and complete records of all client and collateral contact and is responsible for individual monthly and quarterly reporting of necessary client data.


  1. Performs related duties as required.

Minimum Qualifications

 A Master's degree in behavioral or health sciences; AND one (1) year paid on-the-job social service experience; OR a Bachelor's degree in behavioral or health sciences; AND two (2) years of paid on-the-job social service experience; OR a Bachelor's Degree in any field; AND four (4) years of paid on-the-job social service experience.  Must pass job related tests.


A valid Washington State Driver's License, unrestricted except as to vision, will be required prior to appointment.

Additional Information


Knowledge of:

  • aging process
  • social, financial and health problems confronting older persons and persons with disabilities
  • available community resources
  • computers and software programs

Ability to:

  • effectively interview older persons, conduct a comprehensive assessment and develop service plans
  • establish and maintain rapport with elderly clients and their families
  • communicate effectively with people regardless of age, sex or social, economic or cultural background
  • respond effectively in crisis or emergency situations
  • express ideas and recommendations clearly and effectively both orally and in writing
  • establish and maintain effective working relationships with social service system officials, community agency staff, other county employees and the public
  • maintain detailed records and prepare clear, concise written reports
  • exercise initiative and judgment to make decisions within the scope of assigned authority
  • read, interpret and apply work related laws, rules and other regulations


Employees report to the Case Management Supervisor. Work is performed with considerable independence and is reviewed for quality, adequacy of professional judgment and compliance with established goals and policies through conferences, case record narratives, reports and appraisal of results obtained.


The work is performed in a variety of settings including client homes, adult family homes, congregate care facilities and the usual office environment. Employees may be required to travel to clients, place of residence. The employee is required to work evenings, weekends and holidays as necessary.

Snohomish County is an Equal Employment Opportunity (EEO) employer.
Accommodations for individuals with disabilities are provided upon request.
EEO policy and ADA notice

Snohomish County
3000 Rockefeller Ave M/S 503

Everett, Washington, 98201
(425) 388-3411