Customer Relationship Segmentation Analysts
T-Mobile USA, Inc. seeks Customer Relationship Segmentation Analysts in Bellevue, WA
• Design, build & execute campaigns using CRM sys. & at least one: Selligent SAS MA/SAS CI, SAP ADT.
• Apply exp. w/ Waterfall Segmentation method. To create customer segments, Qlty. Assurance/Qlty. Check to deploy mktg. campaign enterprise wide.
• Apply exp. using CRM tools to build & maintain campaign diagrams & perform segmentation to select desired customer groups for each campaign across email, SMS, OBC, IBC, on device, & Direct Mail direct mktg. campaigns based on campaign briefs.
• Apply exp. w/ technical architecture & functionality of on-premise & cloud CRM tools & integration w/ sys.: Opera, Inform, Nokia, SOA.
• Apply exp. w/ SQL to extract data & perform analysis & deploy mktg. campaign.
Job Qualifications:
• Must have MS in IT, related or equiv. + 3 yrs.; or BS in IT, related or equiv. + 5 yrs.
• To apply, visit https://tmobile.careers/. Create a candidate profile & apply to Requisition # 121978BR. Not currently sponsoring work visas for position. EOE.