Senior Analysts, Business Intelligence

T-Mobile USA, Inc.   Bellevue, WA   Full-time     Information Services / Technology (IT)
Posted on June 24, 2024
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T-Mobile USA, Inc. seeks Senior Analysts, Business Intelligence in Bellevue, WA to guide the business through the analysis and communication of quantitative and qualitative data. Participate in the design and development of reporting structures and interfaces, as well as administration of standardized reports to be utilized across the team. Create customer-centric solutions and approaches driven by data analysis, business acumen, creativity, and effective communication. Support the business intelligence needs of the business by using data from various sources including AWS Redshift, AWS Aurora, and static geospatial sources. Guide data strategy across multiple touch points including new third-party data acquisition and integration. Own the process of driving core insights from available data and create strategies to improve the customer experience and performance, including collaborating with product and marketing managers for A/B testing, multivariate regression analysis, segmentation analysis, KPI or success metric formulation and / or hypothesis testing. Collaborate with Data Scientists, Data Engineers, and others. Work on enterprise projects to define reporting needs and incorporate those needs into the System Design. Create holistic Tableau / Power BI dashboards from different data sources (AWS Redshift, Azure DW, etc.) for presentations to senior level leadership to help guide business decisions. Provide analysis for sales representative, supervisor, call center, partner, and financial performance. Present analysis and strategies to senior management in verbal and written forms. Conduct competitive analysis to inform offers and processes. Telecommuting is permitted, but applicants must live within a reasonable commuting distance. Experience and education requirements: PRIMARY REQUIREMENTS: Master’s degree in Business Analytics, Business, Statistics, or related field, and 3 years of relevant work experience. ALTERNATIVE REQUIREMENTS: Bachelor’s degree in Business Analytics, Business, Statistics, or related field, and 5 years of relevant work experience. In addition, the following skills are required: (1) Utilizing one or more programming languages including Python, R, Java, or C++. (2) Designing and executing structured data analysis, delivering business insights, and evaluating the impact of business decisions, communicating findings to the audience using tools such as Tableau, Power BI, Looker, Data Studio, Colab, or Jupyter Notebooks. (3) Working with advanced data science and machine learning techniques such as Statistical Modelling, NLP, Multivariate Regressions, Text Analytics, Clustering, Segmentation, and Hypothesis Testing, and identifying opportunities to apply them. (4) Gathering requirements and designing data products such as dashboard UI Design, data tables, ETL pipelines, data warehouses, and data lakes. (5) Building automation and testing frameworks to improve code quality and code health (e.g., code design and reviews, code releases, test automation frameworks, data governance). (6) Utilizing schema design, relational databases (Big Query, PostgreSQL, SQL), and database definitions. Washington Pay Range: $131,748.38 - $141,800.00/year. The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/. To apply, visit www.tmobile.careers. Create a candidate profile, and apply to REQ276589. EOE