Senior Engineers, Systems Reliability

T-Mobile USA, Inc.   Bothell, WA   Full-time     Information Services / Technology (IT)
Posted on June 17, 2024
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T-Mobile USA, Inc. seeks Senior Engineers, Systems Reliability in Bothell, WA to improve and protect the software and systems behind all of T-Mobile's IT services, including management of scalability, availability, latency, performance, security, and capacity, and delivery of software faster, better, and cheaper. Design, form, and maintain CICD Pipelines to build the next generation of T-Mobile applications on cloud-native platforms. Enable great customer experience and product innovation by continuous improvement of operational support. Demonstrate fluency in emerging DevOps-centric automation tools and technologies for CICD and configuration management for non-prod environments. Perform environment management and automated server provisioning (VMs). Deliver software to improve the availability, scalability, latency, and efficiency of T-Mobile’s services. Create, manage, and use a dashboard for continuous monitoring and health check of applications and the underlying infrastructure, improve the quality of services using the monitoring feedback for the non-production environment. Contribute to future improvement of software delivery processes and operations, e.g., cloud enablement, use of microservices with containerization. Utilize experience in Continuous Integration/Continuous Delivery tools such as Jenkins, Cloudbees, and other automation tools. Working experience with Apigee for API Integration and API Gateway to manage and secure APIs, enabling seamless integration with external services. Utilize experience with DevOps tools, such as, Ansible, Chef, Puppet. Utilize experience in APM tools including AppDynamics and logging tools, and Splunk. Utilize experience working in a cloud environment (public/private). Telecommuting is permitted, but applicants must live within a reasonable commuting distance. Experience and education requirements: PRIMARY REQUIREMENTS: Bachelor’s degree in Software Engineering, Electrical Engineering, Electronic Engineering, or related, or the foreign equivalent, and 5 years of relevant work experience. ALTERNATIVE REQUIREMENTS: Master’s degree in Software Engineering, Electrical Engineering, Electronic Engineering, or related, or the foreign equivalent, and 3 years of relevant work experience. In addition, the following skills are required: (1) Leveraging knowledge of DevOps (CI / CT / CD), and applying CI/CT/CD in an Agile environment to create and modify CI/CD pipeline leveraged by scrum teams for software development and releasing code to applicable environments utilizing tools including Jenkins and Cloudbees. (2) Utilizing platform technologies and components including Okta, Relic and Vault for security. Grafana, Prometheus for performance monitoring, optimization and API integration to continuously optimize the application. (3) Conducting end to end incident management including reducing the MTTD, MTTE and MTTR, improving communication to stakeholders on impacts, mitigation, and corrective action, and conducting blameless postmortem and providing feedback to developers and architects; leveraging APM tools, including AppDynamics and logging tools, including Splunk, to actively monitor production and support resolution of incidents. (4) Evaluating new technologies and infrastructure enhancements required by the enterprise to align with strategic architecture vision and partnering with scrum teams on feature definition and delivery; proactively completing POCs for implementation of new technologies including TKE (Kubernetes), Docker, and GCP (Google Cloud). (5) Defining and provisioning infrastructure with IaC tools Chef, Terraform or CloudFormation using programming languages including Python, Go and bash scripting. (6) Conducting security protocols, encryption, authentication, and authorization mechanisms to ensure that systems are designed and maintained with security and database technologies using MySQL, Oracle, NoSQL databases, and caching systems for managing data storage and retrieval. Washington Pay Range: $182,312.00 - $187,312.00/year. The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out To apply, visit Create a candidate profile, and apply to REQ276301. EOE.