Classified Inside Sales Representative
The Seattle Times, the Pulitzer Prize-winning media company, is actively seeking a Classified Inside Sales Representative to join our Advertising department. On this team, you will focus on Inside Sales, leveraging recruitment services to existing and prospective accounts by telephone and actively promotes all available products in order to meet advertisers' needs and budget. In addition, you will seamlessly cover a breadth and depth of administrative responsibilities while coordinating the sales desk, continuously working to identify needs for customer accounts. Ideally, you are unflappably proactive and solutions-oriented, possessing a unique blend of sales abilities and customer service capabilities.
Responsibilities
- Sell and service existing/prospective accounts by telephone.
- Address customer needs proactively with impeccable customer service and support.
- Create sales proposals to include a wide array of print and digital options.
- Use available resources to assist customer with copy and layout needs.
- Schedule ads into AdPerks ad order entry system.
- Solicit from outside sources, other newspapers, competing media, etc.
- Provide back-up for inbound call overflow when necessary.
- Interact effectively with other departments: Credit, Customer Accounting, Page Planning, Ad Fulfillment, and Production.
Qualifications
- Experience: Two or three years’ experience in sales or marketing, preferable with a media company.
- Education: College degree preferred.
- Salesforce CRM experience preferred.
- High degree of organizational skills and accuracy, with unparalleled attention to detail.
- Excellent communication skills (verbal and written) and customer service skills.
- Ability to ask questions and understand advertisers’ business and marketing goals.
- Ability to translate marketing goals into a newspaper advertising campaign.
- Ability to use sales skills to persuade advertiser to commit to the campaign.
- Must be punctual, and able to work during regular hours without lapses in coverage.
- Must be proficient and comfortable utilizing and learning various software.
- Knowledge of marketing and competitive media.
- Type a minimum of 50 WPM net.
This role requires union-mandated paid dues, and a criminal background check as a consideration for employment.