ASSOCIATE CHIEF NURSING OFFICER, UNIVERSITY OF WASHINGTON MEDICAL CENTER
Req #: | 169007 |
Department: | UWMC PATIENT CARE SERVICES |
Job Location: | Other Location |
Job Location Detail: | Northwest Hospital Campus |
Posting Date: | 06/20/2019 |
Closing Info: | Open Until Filled |
Salary: | commensurate with education and experience |
Limited Recruitment: |
Other
|
Limited Recruitment Other: | Open to UWMC employees only |
Shift: | First Shift |
Position Responsibilities:
Under the direction of the Chief Nursing Officer, the Associate Chief Nursing Officer of the University of Washington Medical Center has accountability and responsibility for the practice of nursing, the development of nursing services, and the evaluation and implementation of clinical programs and services in collaboration with the medical staff and the multi-disciplinary team and other management. The Associate Chief Nursing Officer provides leadership and direction for all aspects of nursing, particularly efficient and cost-effective operations, service excellence, patient safety, and quality initiatives. He/she provides strategic leadership and operational guidance for nursing across the Medical Center.
The Associate Chief Nursing Officer has responsibility administratively for the following:
• Provides nursing leadership for the practice of nursing at UWMC.
• Supports the organization by proactively advancing UWMC’s Patients Are First Goals and Pillars collaborating across the UW Medicine Health System as required to ensure alignment and timely execution of Patients Are First related initiatives.
• Consistent with UWMC’s priorities and the UW Medicine strategic plan, provides leadership and directs the operational, functional, and human resources activities of patient care services at UWMC, with intentional focus on the Northwest campus.
• Maintains positive collaborative working relationships with the Schools of Health Sciences and functions as a partner in the effective management of the medical center based on a philosophy of continuous quality improvement (CQI).
• Participates with leaders in reaching organizational decisions in the development of programs, policies, and plans for the effective operation of UWMC.
• Serves as a role model in professional behavior for the medical center management and patient care services.
• Prepares reports, analysis, and recommendations for the effective management of nursing and other patient care services within the medical center.
• Provides leadership for integration of patient care between departments within the patient care division.
• Maintains close collaborative working relationships with other senior leaders to assure coordination across divisions so opportunities and processes for improvement meet the needs of patients.
• Communicates the philosophy and goals of Nursing Services and Patient Care Division to UWMC constituents, particularly the medical staff.
• Works collaboratively with physicians to identify areas of common interest, joint effort and opportunities to support the success of physician leadership.
• Participates in the preparation of medical center operating, capital, and cash budgets as a full partner in the management of the medical center.
• Under the direction of the Chief Nursing Officer, Provides professional leadership for an academically well-prepared nursing staff engaged in hospital-based nursing practice, setting standards for nursing care in all settings of the medical center where nursing is practiced.
Advances professional nursing practice and guides the organization in Shared Governance, Transformational Leadership, Exemplary Clinical Practice and Research and Innovation. Ensures that UWMC is able to represent the professional practice environment to achieve successful Magnet re-designation.
• Collaborates on the establishment and evaluation of nursing service philosophy, plan for delivery of patient care, goals, policies, practices and procedures.
• Assures the clinical directors and other department managers accountable to this position prepare operating and capital budgets which assure appropriate resource allocation within the parameters established.
• Collaborates with nursing education/staff development departments to ensure ongoing knowledge and competency of nursing staff.
• Demonstrates support for nursing research by utilizing and disseminating research findings, and by facilitating appropriate research within the medical center.
• Participates in hospital-wide program planning and evaluates patient care and nursing implications of program plans considered for adoption by the medical center.
• Implements an ongoing program to assess and improve the quality, effectiveness, and appropriateness of nursing care and systems necessary to deliver service to UWMC customers.
• Establishes effective communications and collaborative problem solving in interdepartmental working relationships.
• Consults with divisional administrators to coordinate interdepartmental activities; assists in determining and implementing departmental activities and operating procedures, and assists in interpreting the medical center mission statement, program plans, policies, procedures, budgets and operating statements.
• Uses and/or develops effective monitoring systems for management to assure departmental standards of performance are met, operating objectives are achieved, laws, regulations, policies and procedures are being followed
to assure the interests of the institution and the patients, students, and researchers served are properly met and protected.
• Reviews and approves departmental and/or service requests and specifications for capital expenditures. Interviews, selects, and evaluates the performance of clinical directors, department managers, and support staff
reporting to this position.
• Finalizes budget requests, prepares written narratives and reviews the final proposal with the Chief Nursing Officer and finance leaders.
• In collaboration with the medical center’s personnel function, and Chief Nursing officer, assumes responsibility for the recruitment and retention of qualified professional nurses for the medical center and other nursing related staff.
• Plans, assigns, and reviews the work of support staff. Instructs and advises support staff on methods and procedures.
• Participates as a member of various medical center and Health Sciences Center committees involved in policy and procedure development, program planning and/or conflict resolution as requested or approved by the Chief Nursing Officer.
• Responds to and handles patient, staff or public complaints and grievances related to this assignment of administrative responsibility.
• Serves in Chief Nursing Officer role in absence of CNO.
• Periodically, on a scheduled basis, serves as administrator-on-call for a 24-hour day, seven consecutive days.
Position Requirements:
Must be a UWMC employee with WA RN license to be eligible to apply. BSN, Master's in Nursing, Healthcare Administration or Business required; PhD or Doctorate desirable.
• Extensive and progressive administrative experience with at least five years as a senior level patient care services senior leader is required. Experience in an academic medical center or full service university-affiliated hospital and/or experience in a large, complex hospital with a teaching and research mission is needed.
• Senior nursing leadership experience in a clinically complex, high acuity hospital in a highly competitive market is required. Strong clinical background in oncology, cardiology, critical care and/or specialty surgery will be a plus.
• Experience leading a highly skilled nursing division and advancing the professional practice of nursing. Must understand and embrace the principles of Magnet. Experience in a Magnet hospital is helpful, but not required.
• Strong operations skills and the ability to execute a strategy. Prior experience which includes a balance of strategic new program development and innovation combined with operational improvement is an asset.
• Excellent financial skills, including proficiency in budgeting, forecasting, strategic fiscal planning, and the use of decision support systems, benchmarks and metrics to guide operating decisions.
• Experience in patient and family centered care is ideal; openness to the principles of family involvement in patient care is required. Creative leadership for providing an excellent patient experience and improving patient satisfaction are essential.
• Experience in a sophisticated information technology environment is required; previous experience with Cerner and EPIC will be particularly valuable.
• Strategically oriented with the ability to contribute to and execute a strategic plan. Possesses the collaborative skills to work across the organization with others to articulate and execute the strategic plan.
• Clinically sound with a foundation of research combined with bedside nursing and a strong passion for patient care.
• Solid track record of effective management. Experience mentoring nursing leaders, developing staff competency at all levels and creating a highly accountable and high performing nursing team is essential. Experience in an organization with collective bargaining relationships is helpful.
• Proven experience working effectively with physicians and other clinical leaders in a multi-disciplinary environment. Works across organizational lines to achieve excellent outcomes.
• Communicates effectively at all levels in the organization. Articulate and poised with well developed presentation skills, both verbal and written.
Committed to attracting and retaining a diverse staff, your experiences, perspectives and unique identities will be honored at the University of Washington. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.
The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or dso@uw.edu.