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University of Washington
Seattle, WA Full-time
Posted on August 23, 2019
Req #: 171168
Department: HUB
Posting Date: 08/21/2019 
Closing Info: Open Until Filled 
Salary: Salary is commensurate with education and experience. 
Shift: First Shift 
Notes: Priority Consideration will be given to applications received by 9/13/2019.  

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for five consecutive years. 

The HUB serves as the center of the UW community life and complements the student experience through an extensive variety of cultural, educational, social, and recreational programs. These programs provide the opportunity to balance course work and free time in the Husky Experience.
The HUB is a student-centered organization that values participatory decision-making. Through volunteerism, its boards, committees, and student employment, the HUB offers first-hand experience in citizenship and educates students in leadership, social responsibility, and values. In all its processes, the HUB encourages self-directed activity, giving maximum opportunity for self-realization and for growth in individual social competency and group effectiveness.

The HUB has an outstanding opportunity for an Associate Director For Facilities Operations and Special Projects. This position will provide leadership and direction for the management of the HUB’s 275K square foot physical environment including facilities maintenance, custodial services, space planning, safety and security, receiving, and construction projects. Oversees facility strategic planning initiatives. Lead major departmental special projects and initiatives to support 45 full-time staff, 125 student employees, and more than a dozen UW departments housed within the HUB. Promising candidates will possess a deep understanding of and passion for how student union facilities best support student success. The individual should enjoy working with students, have a creative approach to their work, show an ability to be a leading and contributing member of a team, manage projects and people with the highest level of integrity, display an attention to detail, and have a proven track record of developing and executing a vision. This position interacts with department staff and students on all initiatives related to the HUB’s physical space. This position reports to the Director and serves as a member of the Director’s Leadership Team.


Facilities Operations & Services
  • Plan, develop, and manage implementation of goals and objectives for facilities operations.
  • Building Coordinator - primary contact regarding daily facilities response and ongoing projects.
  • Responsible for a facilities operational budget totaling more than $1.25 million.
  • Through supervision of Facilities Maintenance Manager, direct the development and execution of custodial services and maintenance programs to maintain a high-quality and safe environment that meets the programmatic and educational needs of the community, including but not limited to:?Preventive maintenance program
  • Reactive and emergency maintenance response
  • Daytime, night shift, and weekend custodial operations
  • Furniture, fixtures, and equipment inventory renewal, replacements, and upgrades
  • Facility renewal and upgrade project management

  • Through supervision and support of the Student Organization Resource Center Manager, provide resource support to the 1000+ Registered Student Organizations (RSOs) including computer lab, printing, storage, crafts, and other needs for their events.
  • Through supervision and support of the HUB Games Manager, provide a dynamic recreational gaming experience that includes bowling, pool, table tennis, and Esports.
  • Develop, maintain, and communicate standard and adjusted building schedules.
  • Oversee CAAMS building access system and HUB lighting schedules.
  • Manage operational integration of new facilities including warranty process management, preventive maintenance and life-cycle planning, and specialty systems coordination.
  • Coordinate the Capital Improvement Capital Cost Recovery projects for the HUB.
  • Liaison with campus departments in pursuit of facility management services and ensuring cost-effective and consistent maintenance service on a daily basis.
  • Primary HUB liaison with Housing and Food Service’s Husky Den. Ensure compatible building and food-service operations in the union facilities.
  • Leased Operations Coordinator and liaison serving as primary contact with UW Real Estate Office and tenants (currently UW Book Store, US Bank, Scissors Edge, and ATM services) on contract agreements, negotiated terms, and operational support.
  • Periodically review building signage and work with Sign Shop to make necessary alterations.
  • Manage facilities assessments and data collection, including updates to professional association bench-marking, semi-annual administration of the Skyfactor survey, and daily traffic counts.
  • Lead the One HUB neighborhood program in support of all offices within the building.

    Safety and Security
  • Health and Safety Coordinator, overseeing department emergency planning and response functions including serving as the liaison with UW Emergency Management, UW Facilities Services, and UW Police Department. Develop and maintain Husky Ready Plan, Emergency Response protocols, and ongoing training programs.
  • Operations first responder to incidents in the building.
  • Manage HUB security camera system, including authority as primary reviewer of incidents and authorizing access to other individuals.
  • Liaison to Johnson Controls Security services for alarm systems.
  • Serve on the Group 3 Health and Safety Committee.
  • Primary safety & security resource for undergraduate and graduate student governments.

    Special Projects
  • Plan, implement, and direct departmental special projects including strategic facility-related initiatives, guest engagement programs, and process improvement efforts.
  • Co-Chair the Student Staff Development Team and the student employee education experience.
  • Update, maintain, interpret, and enforce department policies.
  • Maintain historical records for the Husky Union Building
  • Serve as an ex-officio member of the HUB Board of Representatives and serve as the recorder.
  • Maintain the HUB Hall of Fame; liaison with President’s Office, Athletics, and Student Activities.
  • RSO Recognition Wall and the RSO Commemorative “Ring of Honor.”

    Supervision & Department Leadership
  • Identify, articulate and model values and behaviors that support an organizational culture characterized as positive, productive and committed to serving students.
  • Provide strong leadership and support to 3 direct reports and their teams that include the Facilities Maintenance Manager, HUB Games r, and the Student Organization Resource Center Manager. Indirect supervision of 12 full-time classified program, maintenance and custodial staff and 15-25 student staff.
  • Co-Supervise the Student Building Managers, developing a positive and educational experience for the students responsible for the HUB during nights and weekend.
  • Serve as a member of the HUB’s Directors Team and Leadership Team.
  • Work collaboratively with other Department units on planning and operational issues.
  • Develop and maintain effective relationships with campus and external partners.
  • Represent the Department on various community and University committees and direct or serve on Department committees and teams.

    Perform other duties as assigned.

    As a UW employee, you will enjoy generous benefits and work/life programs.  For detailed information on Benefits for this position, click here.


    Bachelor’s degree required; Master's degree preferred.

    Five years of professional facilities operations administrative experience or related experience, including three years of facility management that demonstrates ability to be successful in:
    •Project management
    •Management of facilities safety programs and emergencies
    •Management of building access and security
    •Comprehensive facility construction and renovation
    •Speaking in front of small and large audiences in presentation and training venues
    •Communicating clearly in writing through email, written correspondence and reports
    •Fostering teamwork and diversity
    •Supervising professional, service and trades staff
    •Employing a variety of cleaning methods, equipment and products
    •Maintaining facilities with old and new construction
    •Working in a community-like environment where customers are actively sought for input on programs and services
    •Strategic and solution-oriented management
    •Financial forecasting, budgeting, and reporting
    •Knowledge of building operations and maintenance, and familiarity with residence hall operations and student life needs
    •Creating partnerships and working collaboratively with a variety of stakeholders
    •An understanding of national trends and current best practices
    •Management of in-house and contracted projects

    Ability to lift 50 lbs.

    Equivalent education/experience will substitute for all minimum qualifications except where there are legal requirements such as license/certification/registration.


    Experience working in the fields of Higher Education and College Unions is preferred.

    Supervision: Received from the Director, the HUB.

    Application Process:
    The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.  These assessments may include Workforce Authorization, Cover Letter and/or others.  Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
  • Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

    The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

    The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or