University of Washington   Seattle, WA   Full-time     Social Service
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Posted on July 16, 2020
Req #: 178705
Job Location: Seattle Campus
Posting Date: 04/16/2020 
Closing Info: Open Until Filled 
Salary: Salary is commensurate with experience and education 
Limited Recruitment: Other
Shift: First Shift 
Notes: As a UW employee, you will enjoy generous benefits and work/life programs.  For detailed information on Benefits for this position, click here.

Although open until filled, priority application date is May 18, 2020.  

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years. 

The Office of Minority Affairs and Diversity (OMA&D) has an outstanding opportunity for a Counseling Services Coordinator.  

The Office of Minority Affairs and Diversity’s (OMA&D) mission is to create pathways for diverse populations to access postsecondary opportunities, nurture and support their academic success, and cultivate a campus climate that enriches the educational experience for all.

The Office of Minority Affairs and Diversity (OMA&D) is guided by the core principle of educational equity to ensure a welcoming climate in which all students will realize their full potential. OMA&D provides a wide range of educational services to minority and educationally/economically disadvantaged students at the University of Washington and throughout the State of Washington. OMA&D has an outstanding opportunity for a Counseling Services Coordinator.

Under the supervision of the Assistant Director of TRIO Student Support Services, the Counseling Services Coordinator will provide substantive advising and student services for undergraduates, focusing on those who have academic interests in science, technology, engineering, and mathematics (STEM) fields, who are preparing for admissions to STEM majors, who are pre-professional students, or who are changing their academic goals. Important aspects of the work include developmental and holistic counseling, attention to detail, and frequent contact with the University's administrative system.  TRIO Student Support Services (SSS) is a federally funded U.S. Department of Education program that is subject to renewal every five years.

TRIO Student Support Services serves 300 undergraduate students with new student orientation, holistic and culturally responsive academic advising, financial aid guidance, scholarship opportunities, and a vast network of support from key campus partners, both internal to OMA&D and external, such as Housing and Food Services and the Office of the University Registrar.  This position requires the use of sound judgment and a thorough understanding of degree requirements and available student services. The position requires an understanding of TRIO policies and regulations, and the landscape of higher education that deals with low-income and first-generation student populations. The position also requires an understanding of OMA&D and our mission to provide a wide range of educational services to underrepresented, first-generation and educationally/economically disadvantaged students at the University of Washington and throughout the State of Washington.

The Counseling Services Coordinator will work with faculty and administrative units to promote and develop strategies and policies related to work with low-income,first-generation students and underrepresented students as well as undergraduate student preparation for department/program acceptance. This position will work with the program director to coordinate and implement successful retention and graduation strategies for students from low-income and first-generation backgrounds

Identify and select TRIO SSS program participants in cooperation with the program staff; management of a TRIO SSS student caseload; comprehensive diagnosis and needs assessment necessary to determine the academic, personal, financial, career, and cultural needs of project participants; participation in planning, development, and implementation of programming and activities for students; providing personalized advising and counseling for TRIO SSS students in areas of academics, career, financial aid, financial management, personal issues, and graduate/professional school.

Develop and implement seminars, academic workshops, and other programming designed to assist students in areas of academics, career, financial aid, financial management, personal issues, and graduate/professional school.

Maintain complete electronic files for program evaluation purposes, and prepare reports as necessary on assessment, academic progress, program activities, and financial aid.

Assist and provide advocacy to students with administrative processes that impact their enrollment at the UW, such as Hardship Withdrawal Petitions, Financial Aid Satisfactory Progress Appeals or Reinstatement Petitions; provide students with letters of recommendation or support as appropriate.

Maintain liaison relationships with academic departments, administrative offices, and agencies that provide assistance to participants within and outside the university; collaborate with OMA&D and other university programs focusing on student retention, graduation, and success.

Engage students in research, internship, and leadership opportunities. Promote student preparation for graduate/ professional school opportunities in collaboration with the McNair Program and Early Identification Program.

Lead communication efforts and correspondence with program participants including the creation of website content and outreach for events, and implementation of assessment tools throughout the academic year.

Represent TRIO SSS in collaborative partnerships on and off-campus; work with program staff to develop innovative programming that fosters the academic, social and emotional well-being of TRIO SSS students and maximizes their opportunities at UW.
Participate in regular meetings with the TRIO SSS Assistant Director and staff to monitor and evaluate the program; work with the TRIO SSS staff to develop new and innovative proposals and performance reports.

Perform other duties as assigned.

Bachelor's Degree in Education, Social Work, Counseling, Communication or related field and a minimum of two years of experience in academic advising or related experience including knowledge of academic degree requirements and curriculum, student services, and community resources; demonstrated history of working with a diverse multicultural student population, which includes working with low income, first-generation, and/or underrepresented populations; strong organizational skills, including strong written, verbal, and interpersonal communication skills and attention to detail.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

Master’s degree; experience working in a TRIO project instructing, advising, facilitating small groups, tutoring, and/or providing other project-related student services. Familiarity with the administrative structure of a large university; experience navigating institutional barriers and demonstrated ability to be an effective advocate for diverse students; understanding of the complexities of identity formation and intersectionality; experience working with Tribal communities, immigrant communities, and/or marginalized communities; understands issues of equity, inclusion and social justice.

Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.  These assessments may include Workforce Authorization, Cover Letter and/or others.  Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or