University of Washington   Seattle, WA   Full-time     Social Service
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Posted on July 7, 2020
Req #: 175787
Job Location: Harborview Medical Center
Posting Date: 07/24/2020 
Closing Info: Open Until Filled 
Salary: Salary commensurate with education and experience. 
Shift: First Shift 

As the region's only Level I Trauma center, Harborview Medical Center (HMC) is well known for innovations and excellence in trauma care and its centers of emphasis:  Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. In addition to the centers of emphasis, HMC serves a mission population for King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. HMC is owned by King County and managed by the University of Washington (UW) and serves as a training site for UW’s School of Medicine. The UW is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. Harborview received the 2007 Foster G. McGaw Prize for Excellence in Community Service for its delivery of high quality health care throughout the community.

HMC Ambulatory & Allied Care Services has an outstanding opportunity for a DIRECTOR OF SOCIAL WORK. Under the direction of the Chief Nursing Officer, this individual will oversee the Social Work Department to assure alignment with and adherence to the organization’s mission, vision, values, strategic goals, and business strategies.   Emphasizing service excellence, patient safety, staff safety, financial responsibility and organizational integration, the director leads the department in overall program development and service priorities planning, implementation, supervision, and evaluation of social work clinical, teaching, and research activities. Provides leadership and expertise regarding complex psychosocial issues (abuse/neglect, end of life, crime victims), crisis intervention, discharge planning, care coordination and placement. Responsible for Social Work performance across the organization, including inpatient, Emergency Department/PES, outpatient clinics, and HCSATS and CRC. Advocates for patients and families across the care continuum.


  • Departmental program strategic planning and development, including clinical, teaching and research initiatives
  • Departmental budget preparation and management, including operational needs, capital and minor equipment, supplies, information and space utilization
  • Develop and represent the Department of Social Work’s position in all Joint Labor Management meetings, collective bargaining, as well as all employee disciplinary activity including grievances, arbitration, and any other union-related activities
  • Develop and implement departmental policies
  • Represents the Department within UW Medicine and at large, including but not limited to committees, associations, and boards
  • Manage relevant discretionary funds
  • Oversee utilization of Patient Access and Discharge Support funds to ensure fiduciary responsibility

  • Oversee recruiting, hiring and training of all departmental staff working in all capacities
  • Encourages development of supervisory skills in areas of goal setting, clinical consultation, and comprehensive assessment of supervisees’ skills
  • Assesses departmental need for group supervision and additional clinical training
  • Encourage staff to contribute to professional journals and associations
  • Develop clinically relevant Grand Rounds speaker panel

  • Oversee implementation of and reimbursement for HMC-funded guardianship proceedings
  • Ensure vendor and HMC compliance with all aspects of ratified contracts under the purview of Social Work, to include ensuring timelines are met, deliverables received, and accountability maintained. Contracts under the purview of Social Work include: DSHS & Community Services, Hopelink, non-emergent medical transportation, and ambulance contracts

  • Identify and pursue opportunities for Social Work to share clinical expertise and collaborate with Washington State legislators on initiatives which are mutually beneficial to patients and HMC’s length of stay initiatives (ex: expanded legally authorized surrogate decision maker statute)
  • Identify and pursue opportunities to partner with community providers in a manner which supports HMC’s Length of Stay initiatives (ex: development of DSHS Home & Community Services’ and non-emergent medical transportation contracts)
  • Recognize and pursue opportunities to leverage existing public resources to enhance funding status for HMC’s mission population patients (ex: Madison Clinic’s collaboration with DOH and  resulting ACA enrollment campaign with 500+ patients enrolled)

  • Clinical consultation to staff and direct provision of services to patients/families as indicated.
  • Maintain a working knowledge of policies and practices affecting Social Work services in all clinical areas of the hospital, including those under the purview of Care Management, such as inpatient Social Workers
  • Actively develop policies and procedures directing standards of practice in all clinical areas of the hospital, including inpatient units, ambulatory care, Emergency Department, HMC Abuse and Trauma Services and Behavioral Health Integration Practitioners
  • Oversee the implementation of care plans in the Emergency Department, Madison Clinic and various other ambulatory care clinics
  • Ensure availability of 24/7 on-call clinical consultation provided by experienced departmental managers
  • Consultation to HMC physician and administrative leaders throughout all clinical areas regarding  social work interventions, workplace violence issues, including sexual assaults of patients and staff, patient engagement techniques, and legal issues such as CPS/APS reporting requirements

  • Oversee internship programs for social work students
    Assess need for seminars and group supervision for students in social work and allied disciplines.
  • Willingness to accept a faculty appointment within the School of Social Work and teach courses as requested
  • Promotes new and expanding community resources to meet the needs of patient populations
  • Provides community education on specialized topics
  • Global responsibility for research initiatives and activities within the Department
  • Identify and implement departmental and/or collaborative research endeavors on behalf of the Department

  • This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment.  As an employee you will enjoy generous benefits and work/life programs.  For detailed information on Benefits for this position, click here.

    Master’s degree in Social Work from a program accredited by the Council on Social Work Education
    Seven (7) years of full-time professional social work experience.

    This background must include four years of experience in health care setting, including four years of social work management experience, at least 3 of which are in a health care setting. Comparable combinations of experience will be considered.

    Must have experience with budgeting, data collection, and clinical metrics.

    Licensed as an Independent Clinical Social Worker with the WA State DOH.

    Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

    The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

    The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or