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University of Washington
Seattle, WA Full-time
Posted on February 11, 2020
Req #: 175028
Job Location: Seattle Campus
Posting Date: 12/12/2019 
Closing Info: Open Until Filled 
Salary: Salary is commensurate with experience and education. 
Shift: First Shift 
Notes: As a UW employee, you will enjoy generous benefits and work/life programs.  For detailed information on Benefits for this position, click here.  

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years. 

The UW Finance Transformation Program (UWFT) is a $270M initiative to replace the University’s financial systems with an integrated system to manage the full suite of financial transactions and reporting needs in the UW system – to include academic, administrative, and healthcare. UWFT will fundamentally change the processes and tools that the University employs to track, spend, collect, manage, and report University finances in excess of $7B in annual revenues, resulting in more timely and actionable information for leadership. Among the UW’s highest administrative priorities, this multi-year initiative is one of the largest finance system projects in Washington State and the outcome of the program will be highly visible at all levels of the University and the state.

The UW Finance Transformation Program has an excellent opportunity for a Business Process Lead. This recruitment may fill additional openings.

This position is primarily responsible for leading the design of end-to-end business process in grant award to close, ensuring that the full business process (inside and outside of Workday) is optimally designed to meet the business need. The Business Process Lead will report to the (Workstream) Functional Manager, and work closely with the Configuration Lead, who is responsible for ensuring business process design decisions are appropriately translated into Workday transactional configuration. This position will also work closely with the team responsible for establishing the post go-live operating model structure to ensure end-to-end business processes are well understood and mapped to meet the business need. The Business Process Lead will work collaboratively within the Design team to develop the future state end-to-end business processes and drive transformation in grant award to close. This position will principally be responsible for the following key elements for their grant award to close. Provide key inputs to develop future state enabled process flows that are fully tested and validated, 2) Refine the Operating Model based on Workday Design, 3) Participate in leading process transformation teams, which are comprised of stakeholders and end-users who will partner with the program to provide input and requirements, and 4) Participate in end-user readiness activities, to include UAT, training, inputs to change management, and knowledge transfer activities. Further, this position will cultivate effective relationships with departmental leaders across the university and the medical centers, working with users to ensure optimal end-to-end business process design.


Functional and Technical Leadership

  • Responsible for leading end-to-end business process design development to ensure that future state business process flows meet the transformation goals of the UWFT program, and the business needs of the UW/UW Medicine
  • Collaborate closely with the Design team and Operating Model team, confirming that future state business processes are optimally configured in Workday and operational in the future state regional shared service hubs
  • Responsible for providing input to the business process Operating Model based on Workday Design, ensuring structure remains consistent with how processes will be executed in a Workday enabled environment
  • Responsible for coordinating future state policies and guidelines according to the agreed upon future process, ensuring that policies are updated and translated into the end-to-end business process and the operating model framework
  • Participate in developing training/change management content/materials that will be utilized by the OCM team to support end-user adoption; support UAT activities and knowledge transfer to end-users and transactional specialists in the post go-live support model
  • Participate in developing and executing on end-to-end testing within the business process area, and across all business processes to ensure seamless experience for end-users
  • Coordinate and participate in University design workshops, assists in the development of business process and role design documents, reviews impact assessment and assists in the identification of gaps
  • Participate in development of Service Delivery Catalogues, Partnership agreements, and details org design and sizing for post go-live support model
  • Ensure varying business needs across the UW/UW Medicine enterprise are acknowledged as end-to-end business processes are developed and implemented

    Project Management

  • Provide overall leadership and contribute subject matter expertise for business process and oversee the timely completion of deliverables required by the project plan
  • Manage work stream schedule, and execute against identified scope. 
  • Support and advise the work stream managers in the creation and implementation of all key business process deliverables
  • Build effective working relationships with project team members and key stakeholders across the enterprise
  • Review and contribute to key project deliverables, including work plan, status reports, test plans, training plans, risk mitigation plans, quality management plans, requirements management, change management plans, and communication plans
  • Work closely with implementation consultants to support and execute against the identified methodology, providing input as needed to adjust approach based on business needs

    Communication and Facilitation

  • Facilitate issue resolution within and across work streams, anticipate and handle critical situations as they arise, and inform appropriate stakeholders
  • Contribute to project status reports. Represent the team in communicating project status and issues to all levels at the university, as required
  • Facilitate large and small group meetings with stakeholders and end-users to elicit requirements and input; Develop highly effective relationships with stakeholders and end-users to support eventual adoption of revised business processes

  • Other duties as required    


  • Bachelor's Degree in business administration, information systems, accounting, or related field ?
  • Minimum of six years of experience working on complex projects in a collaborative environment with multiple cultures and complex reporting structures
  • Experience with an ERP, enterprise application deployment, system development life-cycle processes, and/or business process improvement
  • Professional experience with operational process mapping and performance improvement
  • Professional experience with cost reduction planning and implementation
  • Experience as a collaborative and supportive member of a team working to accomplish project goals
  • Expertise with SharePoint, spreadsheet, word processing, and presentation applications
  • Knowledge and experience preparing for and managing organizational change
  • Ability to communicate clearly, in writing and orally, to both technical and non-technical audiences; must have highly proficient facilitation skills
  • Experience communicating with senior management and technical staff on critical project issues
  • Ability to act as liaison between units, divisions, and other organizations to achieve objectives, and drive to solution, drawing together different points of view
  • Ability to deal with trade-offs, conflict, and change management in a collaborative and positive manner
  • Ability to utilize disciplined project management methodologies and tools, such as project management systems, issue tracking, risk management, and requirements management systems; ability to develop efficient project procedures and quality control methods

    Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.


  • Experience in a large university, medical center or other large enterprise
  • Experience participating in the implementation of a large enterprise resource planning (ERP) or similar software
  • Experience with grant award to close functions in large complex organizations


    Application Process:
    The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.  These assessments may include Work Authorization, Cover Letter and/or others.  Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
  • Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

    The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

    The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or