OPERATIONS MANAGER

University of Washington   Seattle, WA   Full-time     Manufacturing / Production / Operations
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Posted on May 3, 2020
Req #: 174741
Department: UW INFORMATION TECHNOLOGY
Appointing Department Web Address: http://www.washington.edu/uwit/employment/
Job Location: Seattle Campus
Posting Date: 02/10/2020 
Closing Info: Open Until Filled 
Salary: Salary is commensurate with experience and education. 
Shift: First Shift 
Notes: As a UW employee, you will enjoy generous benefits and work/life programs.  For detailed information on Benefits for this position, click here.

If you would like to find out more about what it is like to work for UW-IT, as well as to get a feel for our culture and our people, visit us at our employment website.  

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years. 

UW-IT is the central IT organization for the University of Washington, providing technology solutions to all three campuses, UW medical centers and global research operations. UW-IT collaborates with University partners to advance teaching, learning, innovation and discovery at the UW. UW-IT is currently looking for a resource manager who will support the UW-IT work on Finance Transformation, the University’s large scale project to modernize the its finance operations, business systems and processes. The position is a leading role in the newly established UW-IT FT program (UWIT-F).

UW-IT has an outstanding opportunity for a Operations Manager.

The Operations Manager position combines program and project management, supervisory management and training and business analysis functions. This new role is a critical team member who will help shape the direction, planning and resourcing activities to drive an efficient and effective program. The Manager will define the resourcing and resource management strategy for the program.  Manage and develop technology skills planning and development, technical resource allocation, team building, professional development, and organization development. The position is the intake for new hires, is responsible for onboarding new team members, introducing them to the program, and providing training on current business processes and teams they will be supporting. Additionally, this position will need to develop and refine the onboarding process and material as the program progresses. This position will report to the program director.

This position requires an experienced operations manager to support the UWIT-F program currently in the early stages of an enterprise-wide initiative to replace the existing financial systems with a modern, integrated system that will provide functionality to support UW finance needs.  The outcome of UWIT-F will be highly visible at all levels of the university and the state.

REQUIREMENTS:

  • Bachelor’s Degree in Engineering or Science discipline related field, or equivalent combination of education and experience

  • Five years of progressively responsible experience in information technology systems integrations, management, or operations

  • Experience managing and leading technical cross-functional teams in a complex organization

  • Ability to plan and sequence work and work streams in an ambiguous changing climate

  • Experience implementing enterprise programs

  • Management and project management skills to include demonstrated ability to set and meet goals, assess resource needs, formulate schedules, and communicate status

  • Business Analyst experience

  • Experience in training and/or facilitation within technical environment

  • Must be able to manage effectively under pressure, exercising independent judgement in resolving problems

  • Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills, and personal interaction abilities

    Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

    DESIRED:

  • Master’s Degree in Program/Project Management MBA

  • PMP certification

  • Master Training Specialist

  • Experience in a major research university

  • Ability to quickly find common ground and solve problems for the good of all; is seen as a collaborator and team player, easily secures trust and support of peers and staff

  • Ability to appropriately scan environment and view organizational context; Demonstrates emotional intelligence (self-awareness, self-regulation, empathy, agility, adaptability, and persuasiveness)

    CONDITIONS OF EMPLOYMENT:

    Open office environment
    The UW Finance Transformation is a multi-year initiative and one of the largest finance system projects in Washington state. Employment supporting UWFT is contingent on funding and performance.

    This is an essential position and is required to report to work remotely when UW suspends operations.

    Application Process:
    The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.  These assessments may include Work Authorization, Cover Letter and/or others.  Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
  • Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

    The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

    The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or dso@uw.edu.