PROGRAM COORDINATOR, UW Recycling [2 openings]
Req #: | 168553 |
Department: | UW FACILITIES: BUILDING SERVICES DEPARTMENT |
Appointing Department Web Address: | https://facilities.uw.edu/ |
Posting Date: | 06/07/2019 |
Closing Info: | Closes On 06/16/2019 |
Salary: | $3,266 to $4,365/month |
Union Position: | Yes |
Shift: | First Shift |
Notes: | This recruitment may be used to fill 2 openings. |
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for five consecutive years.
UW Facilities manages the University’s buildings, infrastructure and land, with more than 1,100 employees in a variety of fields. The Asset Management group includes Capital & Space Management, Real Estate, Sustainability and other teams responsible for planning and workload management. The Operations group includes Project Delivery, Maintenance & Construction, Campus Utilities & Operations, Building Services, Transportation Services and Safety. Supporting these groups, as well as the separate Emergency Management team, are the Business Intelligence & Information Technology group and the Finance & Administration group.
Building Services delivers Custodial Services to the UW campus that provides exceptionally clean and sanitary environments for students, faculty, staff, and visitors and manages the comprehensive Recycling & Solid Waste Management program.
We have an outstanding opportunity for a Program Coordinator, UW Recycling.
Under the direction of the University of Washington Recycling Manager, coordinate and perform work using knowledge and experience specific to sustainability, process improvement and recycling and solid waste. Serve as one of three primary customer contacts for the Recycling unit, and as department coordinator for strategy management systems and process improvement initiatives (including Lean process improvement).
Primary Duties and Responsibilities
General job responsibilities include:
• Primary contact for the UW Recycling program.
• Independently answer inquiries from and provide information to campus community, governmental agencies, non-profit organizations and general public regarding the UW Recycling Program.
• Create work order requests and complex service and delivery schedules for recycling and waste pickup, cleanout, and special event requests.
• Independently prioritize the needs of clients.
• Act as a liaison with other University departments.
• Resolve problems that arise for clients served.
Under general direction:
• Develop, recommend and lead the promotion and implementation of campus-wide sustainability initiatives with a focus on waste diversion. Resolve inquiries and complaints regarding the recycling and waste collection programs. Work with staff regarding implementation of new waste programs and campaigns and the installation of recycling and waste collection containers. Research new techniques for collecting recyclables and diverting waste.
• Participate in building waste infrastructure site visits, drive university vehicle, create written communication for distribution to building occupants, and develop detailed installation plans. Conduct building-to-building education and outreach to promote the MiniMax program and overall campus waste diversion efforts.
• Assemble, label, and prepare recycling and waste containers for installation, and assist in distribution and placement of collection containers.
• Serve as coordinator for department Lean initiatives and process improvement strategies including maintaining the daily huddle board and ensuring its ongoing development and relevance; coordinating recognition activities; measuring and reporting on ideas generated and implemented; and updating and reporting monthly operational performance metrics.
Coordinate the day-to-day operation of the program(s):
• Use word processing, graphics, statistical, spreadsheet and database software to prepare reports including activity, monthly client billing, inventory, diversion volumes, disposal reports, and other special reports as needed.
• Dispatch work requests to contracted vendors and internal UW service providers. Document all service requests, review invoices, and maintain inventories of equipment and service levels.
• Monitor and review vendors’ performance. Coordinate changes in schedules, routes, container sizes, number of containers, and commodity pickup.
• Set up new and maintain existing databases of all service locations, service levels, materials collected, and revenues collected within UW Recycling.
• Independently advise students, staff, program participants and/or the public regarding program content, policies, procedures and activities. Select/recommend alternative courses of action.
• Have extensive involvement with students, staff, the public and/or agencies in carrying out program activities. Coordinate, schedule and monitor program activities to determine consistency with program goals.
• Prepare, process, and complete customer invoicing and billing, including departmental recharges, billing activity, and customer reports.
• Participate in the development of department’s balanced scorecard strategic objectives and serve as measure owner.
• Perform additional duties as assigned.
Core Competencies
• Demonstrate personal integrity and trustworthiness.
• Manage stressful situations and changing priorities effectively.
• Anticipate, recognize and resolve problems.
• Be responsible and accountable.
• Use organizational skills and provide attention to details.
• Maintain a positive, optimistic, and success-oriented attitude.
• Exercise professionalism, which includes being tactful and courteous.
• Exhibit a professional work ethic.
• Continuously promote a safe work environment.
Requirements include:
• High school graduation or equivalent AND two years of experience working on waste diversion and/or sustainability OR equivalent education/experience.
Additional requirements include:
• Excellent oral and written communications skills.
• Strategic thinker and problem solver with experience in Lean and other process improvement strategy management systems
• Strong customer service skills
• Experience with word processing, spreadsheets and databases
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Desired:
• Experience with multi-line phone systems.
• Experience in recycling or related field (e.g. solid waste management, waste prevention, etc.).
• Experience working in governmental, higher education, or large corporation recycling programs.
• Experience with public speaking
• Knowledgeable in researching special materials reuse and recycling options
Conditions of Employment:
• Must be able to work in a non-smoking environment.
• Regular and predictable attendance is required.
• Valid Washington State Driver’s License
• Ability to lift / move up to 50 pounds
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.
The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or dso@uw.edu.