Quality Assurance Test Analyst
Req #: | 168977 |
Department: | INFORMATION MANAGEMENT |
Posting Date: | 06/25/2019 |
Closing Info: | Open Until Filled |
Salary: | Salary is commensurate with experience and education |
Shift: | First Shift |
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for five consecutive years.
Information Management has an outstanding opportunity for a Quality Assurance Test Analyst
Position Purpose
UW Advancement has a two-year opportunity for a Quality Assurance (QA) Test Analyst. The QA Test Analyst will work within Information Management, along side business analysts, developers, and stakeholders to design and execute test plans, ensuring the overall quality and functionality of the delivered solution are aligned with business expectations. The QA Test Analyst will be a key member of the project management office (PMO), primarily focused on a CRM conversion project.
Duties and Responsibilities
• Define and lead testing plans for IT software development and configuration projects, using Agile and continuous delivery methodology.
• Collaborate with business analysts and developers to understand business requirements, use cases, and system functionality.
• Participate in business requirements and product design reviews, and provide feedback.
• Create and maintain detailed test cases, based on business requirements and product design reviews.
• Execute test cases to validate requirements and ensure usability.
• Establish regression test cases by functional area to be executed with every code release.
• Perform data analysis to support requirements validation.
• Provide feedback on the usability of developed solutions.
• Identify, analyze, and report product defects. Track defects and coordinate with developers to ensure resolution.
• Plan and manage testing performed by end users, including training testers and tracking defects.
• Communicate testing progress and results to project team.
• Provide support to the training team with the development of training documentation.
• Triage and track post-production issues and requests.
• Establish testing standards to be applied across phases and projects.
Key Competencies
Core
Effective communications: Expresses oneself clearly and empathetically in interactions with others in all forms of communication, i.e., verbal and written, one-on-one and group.
Interpersonal Awareness: Builds and maintains positive relationships and actively contributes as a member of working teams to achieve results.
Professional Credibility: Takes responsibility for meeting goals, objectives, obligations, and solving problems while representing the mission, vision and values of the organization.
Critical Thinking: Obtains, analyzes and evaluates information effectively in the face of ambiguity. Makes appropriate decisions based on relevant information and experience.
Ethics and Trust: Models and upholds the values of candor, openness, inclusiveness and honesty despite internal and external pressures. Acts consistently with Washington State ethical guidelines and organizational core values and beliefs.
Valuing Diversity & Inclusiveness: Respects, values and contributes to the UW’s commitment to inclusiveness and diversity.
Functional Expertise
Organizational Acumen: Able to size up a situation, balance reason and the interest of others, and act in a decisive, timely and appropriate manner that is congruent with the organization's values, goals and mission to achieve success.
Planning & Implementing: Ability to develop strategies, measures for success and feasible timelines for successful project implementation and execution.
Managing Conflict: Recognizes and addresses conflicts and disagreements in a safe and respectful environment, manages conflicts collaboratively, and builds consensus with the best interests.
Technical Agility: Ability to quickly learn and apply new technologies, skills, and concepts into existing systems and protocols while continuously seeking improvements.
Requirements
• Bachelor's degree in Business, Information Systems or related field. Equivalent combination of education and experience from which comparable knowledge and skills have been acquired may substitute for a degree.
• Minimum of three years of progressively responsible experience creating, executing, and managing testing for software projects.
• Strong working knowledge of software testing best practices.
• Experience with reviewing requirements and developing test cases based on those requirements.
• Experience designing flexible test systems to adapt to rapidly changing specifications.
• Excellent written and oral communication, technical documentation, and interpersonal interaction.
• Ability to work independently, think analytically, problem solve, take initiative, set priorities, and manage multiple projects effectively.
• Ability to work collaboratively within a team by providing and incorporating feedback.
• Strong organizational skills and attention to detail.
• Competency in Microsoft applications including Word, Excel, PowerPoint, and Visio.
Desired Qualifications
• Experience with Enterprise CRM systems, preferably Dynamics 365.
• Experience with defect management tools (e.g., Bitbucket, Team Foundation Server)
• Ability to perform data analysis, including querying standard databases using SQL.
• Understanding of data modeling and database architecture.
Conditions of Employment
Cubicle/Open work space environment which may result in additional or higher levels of noise and visual distractions.
BENEFITS
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter, and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.
The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or dso@uw.edu.