As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for four consecutive years.
The Michael G. Foster School of Business currently has an outstanding opportunity for a SENIOR COMPUTER SPECIALIST.
The Systems Engineer is responsible for all infrastructure and computer systems operating on premise or cloud based solutions and work to ensure maximum uptime for the business school. Working with a diverse group of faculty, staff and students, this position is solely responsible for analyzing, designing, implementing, and managing lab services. They will exercise judgment in determining priority of requests and manage vendor relationships for facilitating procurement of goods and services and technical support.
The current IT systems in place that are designed, deployed, secured, and administered by the position, which will also redesign and replace include:
Nutanix & AHV hyperconverged cluster – storage and compute supporting classroom and seminar space within the Foster School buildings
Citrix XenDesktop VDI system – complex multi-serve virtual desktop infrastructure brokering and management system to support approximately 100 virtual desktops in classroom and seminar space within the Foster School buildings
VMware vSan & ESXi hyperconverged cluster – storage and compute to support the Foster Remote Access lab
VMare Horizon VDI system – complex multi-server virtual desktop infrastructure brokering and management system to support approximately 200 virtual desktops for the Foster Remove Access Lab
Citrix AppLayering (formerly Unidesk) servers – application and storage server supporting highly responsive image creation and maintenance within the Foster School buildings and Remote Access Lab
Systems and servers supporting multi-user computers – Windows Deployment Services server, Microsoft Deployment Toolkit server, Windows Software Update Services server, web and file servers, Sophos Cloud service
Create and maintain relevant images – presentation spaces (classroom, event, conference room) and checkout laptop images
Systems and servers supporting Digital Signage – FWI Cloud service, content web server, content file server, data integration server
Create and maintain relevant image – digital signage image
System and servers supporting academic applications – SQL Server, Jira, network licensing services, Argus
Network administration and management for the above related systems
Specialized Technologies used include:
Nutanix: AHV, Acropolis OS
Citrix: XenDesktop, AppLayering (Unidesk)
VMare: vSan, ESXi, vCenter, vROPS, Horizon
Microsoft Server: Active Directory, File Server, SQL Server, WDS, WSUS, MDT, IIS, Storage Spaces, MDOP
Dell: Force10 switching, 8th and 9th generation server hardware, iDRAC, Open Manage Enterprise, Support Assist
Scripting via powershell, bash, command line
DNS/BIND
Operating Systems: Windows Server, Windows, Linux (most commonly CentOS), MacOS
Other areas of responsibility include:
Support miscellaneous academic and research requests as they pertain to other skills and responsibilities
Report to, support, and back up primary systems engineer
Train and plan transition of existing systems to Azure or AWS, our current cloud partners
Administrate Foster School NetID Active Directory Domain delegated OU presence
Administrate legacy Business School Active Directory Domain
Administrate any Foster IT systems including on-premises, cloud, laas,(Infructure as Service)PaaS, and SaaS solutions
Collaborate with partners both on and off campus to facilitate the mission of Foster Business School
Academic Lab Systems supported: computer labs and public spaces, IT systems
Duties:
System Analysis, Development / Design, and Prototype: 60%
Perform information collection and analysis to determine the needs of the school by consulting with faculty and staff
Perform research, evaluate of potential solutions, meet with vendors to review solutions
Assess user needs and create a system design which includes hardware, software, and system functional specifications
Deploy test environments and proof of concept systems to ensure viability of designed system
Installation, evaluation, system support: 20%
Procure; work with management to budget for, procure, receive, and inventory hardware and software
Install; provisions storage, compute network, or other hardware physical or virtual per design and need, provision hypervisors, storage software operating systems, databases, web hosting applications, end user applications, security systems or cloud system per design or need
Configure; modify above hardware, software, or cloud solution as needed to fit design and function appropriately
Validation; test system for expected function
System Security and maintenance: 20%
Documentation; record specifications and notation of system design
Update; keep systems patched for security, and feature patched as appropriate
Train; provide training to help desk employees in support processes, provide training to end users as appropriate
Monitor; monitor system performance, availability, and security
Test & Process improvement; use monitoring and test environment to add new features and configurations
Minimum Requirements:
Bachelor's degree in computer science or a related field and at least two years related experience
Citrix: XenDesktop, AppLayering (Unidesk)
VMare: Horizon
Microsoft Server: File Server, SQL Server, WDS, WSUS, MDT, IIS, Storage Spaces, MDOP
Scripting via powershell, bash, command line
DNS
Operating Systems: Windows Server, Windows, Linux (most commonly CentOS)
Desired:
Nutanix: AHV, Acropolis OS
VMare: vSan, ESXi, vCenter, vROPS,
Microsoft Server: Active Directory
Scripting via powershell, bash, command line
Operating Systems: MacOS, iOS
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
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