TECHNOLOGY PROJECT MANAGER

University of Washington   Seattle, WA   Full-time     Project Management
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Posted on July 22, 2020
Req #: 178101
Department: OFFICE OF RESEARCH INFORMATION SERVICES
Job Location: Seattle Campus
Posting Date: 03/23/2020 
Closing Info: Open Until Filled 
Salary: Salary is commensurate with experience and education. 
Shift: First Shift 
Notes: As a UW employee, you will enjoy generous benefits and work/life programs.  For detailed information on Benefits for this position, click here.  

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for six consecutive years. 

Office of Research Information Services (ORIS), a division of the Office of Research, coordinates, develops, and supports electronic research administration for faculty and staff at the University of Washington. Goals include:
  • Improve service to Principal Investigators (PIs) and research and administrative staff, enhance their ability to obtain funding, reduce their workload, and streamline the processing of their proposals.
  • Provide authorized individuals with convenient access to timely information on the status of proposals and awards.
  • Increase the efficiency of the research community to meet growing workload and compliance demands with limited resources. 
  • Maintain the University of Washington's position as a leading public research University.

    The University of Washington’s Office of Research Information Services has an outstanding opportunity for a Technology Project Manager.

    This recruitment will fill multiple openings.


    The Technology Project Manager is responsible for developing, directing, managing, and coordinating software integration and development projects for researcher specific projects.  The person in this role will facilitate consensus among a diverse group of business owners and stakeholders. They will be responsible for development and implementation of project management approaches that meet agreed upon business goals. Successful candidates must possess outstanding independent judgment in prioritizing critical information, and discretion and diplomacy in working within the larger University of Washington (UW) administrative environment.

    Successful candidates must interface productively with business oriented clients, system end-users, and a technically oriented project team.  The successful candidate must have strong business relationship and project management skills and be able to manage and lead complex project teams.  The person in this position must be able to create consensus within leadership of the research community which may share the same general goals but also have individual unit/school goals which need to be integrated into project timelines.

    The Technology Project Manager is responsible for the management and delivery of business projects, which integrate technology for improved efficiency and lessen the administrative burden for research administration. This position is a key point of contact for customers, partners, and other members of the project team. It plays a pivotal role in the success of projects via relationships with our partners, identification of the partner needs, and ensuring that approaches and solutions are linked to objectives and future needs. Consensus must be negotiated and developed within a complex, distributed governance structure.  Finally, this position supports cross organizational coordination of projects for research administration and compliance systems, and information management.

    RESPONSIBILITIES:

    Project Management

  • Working with resources to define scope, risks and objectives of major releases, individual projects and project phases; develop schedules and budgets, and monitor progress and risk across multiple streams 
  • Ensure project teams have adequate resources, skills and support to successfully deliver on prioritized efforts
  • Serve software development team(s) as Scrum Master, facilitating Scrum ceremonies, removing impediments, coordinating feature development, testing, release and communications across product teams
  • Promote agile project management and software development best practices
  • Meet regularly with internal and external stakeholders to schedule projects/features based on prioritization from managers
  • Lead, organize and influence positively and effectively, working through unstructured problems and creating the structure necessary to drive for results
  • Facilitate resolution of issues within the project decision making structure, determining appropriate escalation and resolution of issues
  • Provide overall project leadership and management, including managing scope of projects, schedules and budgets, and generating status reports
  • Direct, create, and implement project plans, status updates, risk mitigation plans and other planning materials to support project execution and control activities
  • Provide direct and indirect oversight for assigned projects
  • Evaluate resources needed for project and make recommendations/requests
  • Work with all levels of management to critically evaluate and communicate business issues/risks to campus clients and team members
  • Implement appropriate process and policies to collect and report metrics on project performance
  • Initiate project proposals when existing products need to be upgraded or replaced or products need to be built or acquired to fill gaps
  • Advise on the impact of novel, developing, and mature applications of IT solutions as they relate to research at the University of Washington

    Analysis

  • Review requirements gathered from stakeholder and system user interviews to ensure approaches and solutions are linked to objectives and future needs and to uncover gaps clients may not have identified
  • Analyze problems and risks, formulate conclusions, and make recommendations
  • Define parameters of metrics to measure impact of projects, determine means of measure, report results
  • Lead standing and ad hoc workgroups to define business needs and potential solutions
  • Use agile methodologies to break complex feature requirements into manageable chunks of work that deliver value to the end user
  • Create artifacts as needed to support clear understanding of business needs, to include business process diagrams, use cases, scenarios, tasks and workflow analysis
  • Facilitate discussions with stakeholders and subject matter experts, to develop shared understanding of needs and build consensus related to priorities and requirements, and develop inclusive solutions that thoughtfully balance trade-offs and benefits among process partners
  • Document functional requirements, user interaction requirements, non-functional requirements, specifications, and acceptance criteria to support software development, quality assurance, support and learning materials, and other downstream development support processes

    Process Improvement

  • Facilitate and encourage ongoing process improvement within ORIS and with partners to improve overall approach to software development, delivery, and ongoing end-user support
  • Stay informed and recommend process and/or system changes to meet changing ORIS needs
  • Identify process and supporting technical solutions to streamline business processes, improve efficiency and simplify the administrative process for faculty and staff users
  • Other Duties as Assigned

    REQUIREMENTS:

  • Bachelor’s degree in Business Administration, Computer Science Information Science, or a related field
  • 4-5 years of experience in project management/business analysis or in a role performing progressively more complex and responsible tasks involving project leadership and analysis
  • Experience managing, leading and participating in progressively more complex projects/product development
  • Demonstrated experience with project management methodologies and best practices including project planning, resource management, consensus building, and process improvement
  • Experience leading Agile software development teams
  • Excellent verbal, written, presentation, and interpersonal communication skills
  • Demonstrated ability to lead, work with and support cross-functional project teams
  • Strong customer focus and excellence in relationship management with key partners
  • Strong diagnostic and problem solving skills
  • Ability to excel and adapt to a demanding, constantly changing environment
  • Demonstrated ability to work independently and as part of a team in a cooperative effort
  • Strong knowledge and experience in Microsoft products including: Word, Excel, Visio, PowerPoint

    Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

    DESIRED:

  • Experience managing organizational change in coordination with implementing technical improvements
  • Experience in higher education especially with a large, complex research university
  • Scrum Master Certified (CSM)
  • Project Management Professional (PMP) certification
  • Business Analysis Certification Program (BACP)
  • Program Management experience

    CONDITIONS OF EMPLOYMENT:

    This position contributes in a collaborative team work environment.  Collaboration among ORIS staff is supported through a shared space working environment, ad hoc meetings focused on problem-solving, and the use of synchronous and asynchronous communication tools. Inflexible deadlines and non-standard working hours are required on occasion.

    Application Process:
    The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process.  These assessments may include Work Authorization, Cover Letter and/or others.  Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
  • Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

    The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.

    The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or dso@uw.edu.