VMS BENEFITS ADVISORUniversity of Washington
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for four consecutive years.
The University of Washington Tacoma is a growing, urban-serving university that is deeply invested in its local communities. As one of three campuses of a world-class university, UW Tacoma is dedicated to interdisciplinary and innovative teaching and scholarship and to engaging the community in mutually beneficial partnerships. UW Tacoma’s commitment to access and diversity is central to an environment where students, staff, faculty and South Sound residents find abundant opportunities for intellectual, personal and professional growth. More information about UW Tacoma and its strategic plan can be found here.
The Office of the Registrar has an outstanding opportunity for a VMS Benefits Advisor. This position provides advice and counsel to prospective and current students and their families about federal and state veterans benefits programs. This Counselor position will support the programmatic changes needed to serve the expanding Veteran and Military student enrollment at UW Tacoma since we are now a Veterans Resource Center at UW Tacoma.
Advising and Counseling: Provide in-person advising and counseling for students, parents, staff and others seeking information and assistance with all aspects of Veterans Educational Benefits, State Waiver Programs, Veteran Residency laws along with financial aid and enrollment policies and procedures. Utilize a thorough understanding of veterans educational benefits (federal and state); and articulate the various eligibility requirements to current and prospective students. Consult with the Associate Director of Veteran and Military Services and Registrar through use of professional judgement as needed to resolve complex issues, eligibility or payment discrepancies. Prepare educational plans for Vocational Rehabilitation recipients and their case managers in collaboration with University Academic Advising. Advise students and families about Veteran-related Residency requirements. Give presentations, both to internal and external military and veteran groups, regarding higher education opportunities in Washington state, veteran benefits and enrollment. Make referrals to appropriate offices and staff.
Administration and Certification of Veteran Related Benefits: Effectively perform all of the required elements of VA certification. Inform and assist students with application for VA benefits. Reconcile the enrollment status of VA benefit recipients with university and VA records/systems. Certify initial credit/status enrollment to VA on all eligible students. Report accurate tuition and fees to the VA depending on individual student's percentage of eligibility and involving financial aid review to insure policy compliance. Maintain required records and files with clear documentation regarding tuition and fee calculations and any special circumstances and professional judgments made. Collect appropriate documentation from eligible students with follow up for documentation as needed. Authorize quarterly payment and reconcile any payment exceptions or discrepancies. Monitor students' grades to ensure satisfactory progress is being made. Consult with academic advisors when needed as to applicability of courses to the student's degree program. Inform the VA quarterly when students are placed on Academic Probation. Finalize VA records with graduation information once degrees are recorded.
Veteran and Military Residency: Provide advice and counsel those students qualifying for Washington residency programs based on Active Military status and Veterans Residency involving review of state-wide and university policies. Correspond with individuals throughout the process and maintain the records using established University records retention policies.
Audit and Compliance: Review a variety of reports, perform quarterly audit of files. Prepare information for annual State Approving Agency audit and every-three year VA audit.
Bachelor's degree in human services, social services, public policy or related field.
Two years' experience in counseling/Academic Advising, Direct Student Service, Veterans-related Policy Analysis, Complex Record-keeping processes, Experience serving needs of diverse populations, excellent verbal and written communication skills, Understanding of higher education student and software systems.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Experience in a Veterans Services office, Registrar's Office, Financial Aid Office or other Higher Education student service-oriented office that involves counseling/advising students along with complex policy analysis and interpretation. Understanding and experience in VA Once and the Student Database (SDB)
Part of the application process for this position includes completing an online cover letter assessment, as well as the Work Authorization Assessment to obtain additional information that will be used in the evaluation process. The assessment(s) will appear on your screen for you to complete as soon as you select ""Apply to this Position"" on this job announcement. Once you begin the assessment, it must be completed at that time. If you select to take it later, it will appear on your ""My Jobs"" page to take when you are ready. Please note that your application will not be reviewed and you will not be considered for this position until the assessment is complete.
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